Great experience at the oval club I must say, amazing customer service, delicious food and stunning view. We just had a small issue with the bathroom sink which was clogged but other than that our stay was good.
Positioned slap bang in the middle of what seems to be a major re-claimed island in Osaka Bay, directly opposite Kobe City, affording great views and fabulous sunset potential (see later), it is a very large uber modern high-rise (31 Floors) bed factory. Unfortunately it is also surrounded by docks, cargo cranes, container cranes, ferries, a University Campus, a new train/tram line and station, and a plethora of new roads, bridges and over & under-passes, so one is also in a Concrete Jungle, albeit a clean one - Japan is (and how). Getting into the City was either by Taxi, Train or their own Courtesy Bus. Taxis were expensive. Trains a pain to figure out (for non-Japanese speaking Tourists - us), so their Free Courtesy Bus proved really useful, but it did not run late for Returnees from Dinners in the City. We had 3 night at this Hotel, so used the Service a lot, & can also confirm it is after a while, a somewhat repetitive and tiresome journey. The novelty did not last. Hotel itself is very large indeed - 740+ Rooms with awesome views, if you are on the City-side, 6/7 Restaurants, 4/5 Bars and a Gym with pool - 'Members Only Club', so unless you paid a hefty Daily Fee - Off Limits. Shame that was not apparent from their web site. Breakfast was terrific, if at the wrong time, a lot crowded, in their Dining Room on the top floor, facing the City, so fabulous views. This is a superb sundowners spot to enjoy a cocktail or whatever at the end of a long day of sight seeing, except it isn't. It is closed to all but Diners until after the sun has gone down. The evening that I looked, there were 4 in the Restaurant with a capacity of 50/60. The bar could have been solid with Paying Guests, but wasn't. Good and comfortable night's sleep, but the place lacks a personal touch and ambience. It is a bit sterile and functional, so Very Good, but it really could be Excellent. There's nothing much out here except the Hotel, so it should give Guests a compelling reason to stay and spend their time and money there. We didn't.…
If you are attending a conference at the huge exhibition/congress centre, this is the most convenient hotel with hundreds of rooms spread over two wings. Our room on the 21st floor was a very comfortably large room with a view towards the Kobe airport. The bed was excellent excellent for a great sleep. The usual facilities of the room and the bathroom were perfect. The kamino bathrobes were very smart and pleasant. The hotels has about 6 or 7 restaurants, including two of them at 2nd and 30th floor, serving buffet breakfast, costing about 25 Euros. Every 20-minutes the free shuttle bus to-and-from Shin-Kobe and Sannomiya railway stations is a great service. Fully enjoyed our 4-night stay.
Went in for a weekend stay. Very nice hotel with excellent facilities and large rooms. Proximity to Kobe airport and Shinkansen is very good. Helpful staff and try to take care of all your needs to the best of their abilities possible. Train station right outside the hotel that connects you to Sonnomiya - which actually is the center of Kobe
The free Wi-Fi in the room is sooo slow that it is better to use your phone network. I had pointed this out last year but no improvement. The hotel also DOES NOT have Wi-Fi in the 30th floor restaurant nor in their Banquet rooms. Unthinkable, as I am attending a 600+ attendee meeting for 4 days. Good thing the event I am attending will move to Tokyo next year.