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Kobe Portopia Hotel

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Kobe Portopia Hotel
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994 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Utrecht Province, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The room was clean and spacious for Japanese standards. We booked this hotel because of it's swimming pool, but upon arrival we discovered there was a steep extra charge for using both the indoor and the outdoor pool. There were also extra charges for the gym and there was even a cover charge for the bar. Also, the free shuttle... More 

Helpful?
1 Thank Huppypups
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We apologize to you for the inconvenience about the swimming pool, the gym, the bar and the shuttle bus during your stay. We will discuss these problems and try to find good solutions for you. Thank you very much for your comments about the... More 

Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 18, 2016

This is a great hotel if a little out of the way. I have stayed here many times and I truly love it. It has great restaurants onsite a free bus into town (and back before 10pm) and there is an automated train running every few minutes. Take advantage of staying a short run out of town to get the... More 

Helpful?
Thank Jippoes G
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so happy to know that you have stayed with us many times. As you know, we have a lot of restaurants here and you can enjoy various type of dishes, like French, Italian, Chinese and of course... More 

Honolulu, Hawaii
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 8, 2016

Really nice hotel. Used it upon arrival at Osaka Airport, took the airport ferry over to Kobe from KIX/Osaka airport. Super easy transfer from Ferry to Portopia's island peoplemover... then got off at the peoplemover station that is connected to the hotel. This is a 4 Star Hotel. Very nice accommodations, big lobby, quiet, clean, luxurious. Well located and convenient.... More 

Helpful?
Thank Steve J
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so happy to know that you enjoyed your stay here with us. We provide you the convenient ways to access to the city. You can take our free shuttle bus without reservations and the peoplemovers run until... More 

Milan, Italy
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 6, 2016 via mobile

Coming For meeting has been a pleasure in hotel portopia. The mk shuttle from Osaka airport is convenient but better to book in advance as nobody was soeaking english Hotel personnel at reception very polite and helpful. Clean room, comfortable Bed and linen. It is a classical business hotel but well connected to diwntown with a hotel shuttle. You need... More 

Helpful?
1 Thank MatildeLeo
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so happy to hear that you had spent a comfortable time during your stay with us. As you know, you can access to the downtown easily by our shuttle bus or the monorail called port-liner. It is... More 

1 review
5 of 5 stars Reviewed July 4, 2016 via mobile

During my visit to kobe in spring , i have spent two nights in this wonderful kind of resort hotel at the middle of the island .its located just 10 minutes from central sannomiya station . I have stayed on the 24 th floor , amazing view and spacious room with all facilities . A great service by bilangual receptionists.... More 

Helpful?
Thank Antoine B
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. It is great pleasure to hear that you enjoyed your stay with us on the 24th floor. Actually, you can enjoy the two types of the view from our main buliding, the city view from the north side or... More 

the netherlands
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2016

Beautiful reception area, with shops, market (open24 hours) direct connection with the port liner metro to Sannomiya station. Free shuttle bus so every 20 minutes till 9.20p.m.2 stops away with the Port Liner to cruise terminal. Great room except the mattresses are very hard, and I asked for a top mattras and got that right away, which was a bit... More 

Helpful?
Thank DinaV
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so happy to hear that you were satisfied with our hotel. As you know, it is easy to go to downtown Sannomiya with our free shuttle bus and Port Liner, which run until late at night. However,... More 

Perth, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

I stayed at this hotel only 1 night after disembarking from Diamond Princess cruise.Hotel provides free shuttle bus on regular basis from hotel to Sannomiya(city center) and Shin Kobe station.This bus is very helpful for guest and really save money for us and also make us very comfortable to stay at this hotel..The reception lady is very friendly and can... More 

Helpful?
Thank BENARTO K
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are glad to hear that you were satisfied with our hotel. As there is monorail called Portliner which connects downtown and airport, and our hotel has very good access to one of the station, you can go to... More 

Tuxedo Park, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 16, 2016

We made our twice-yearly trip to Kobe in March. Again, we stayed at the Portopia Hotel. The hotel consistently maintains its high-quality service. In fact, we had a small problem on Friday night which we addressed in an email on Saturday for routine handling after the weekend. The manager was there promptly to resolve the issue on Saturday morning. The... More 

Helpful?
Thank Linda M
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for taking the time to write a review after your stay at Kobe Portopia Hotel. We are very happy to hear that you were satisfied with our room, staffs and restaurants. Although our hotel has a history of 35 years, renovation of rooms and restaurants have been made in stages. We always strive for our guests... More 

Tottori, Japan
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 7, 2016

Every time I visit this hotel my impressions remain the same. Excellent! I love the decoration of the reception. This time there was a new bakery on the first floor. I had breakfast on the top floor restaurant with a magnificent view! The room was great. Spacious with a nice and clean bathroom and a nice view as well. The... More 

Helpful?
Thank ghiotina
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are very happy to hear that you were satisfied with our room, restaurants and city view. And, we are also glad that you liked our hotel. High floor of main building is one of the luxury places that we recommend. As... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 23, 2016

The hotel shuttle bus is conveniently located above the Sannomiya Station, just look for waiting gate No.8, however please check properly as they share the room with another hotel. Frequency of shuttle is around 20 minutes and make sure you check the last shuttle bus time. Otherwise, if you miss the bus, just take train that is connected to the... More 

Helpful?
Thank yeechow t
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for taking the time to write a review after your stay at Kobe Portopia Hotel. We are very happy to hear that convenient location. It takes 10 minutes from hotel to downtown Sannomiya by our free shuttle bus. I’m sorry that I didn’t tell you about the last our free shuttle bus time table. The last... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Trente et Un
Trente et Un
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Come to the Kobe Portopia Hotel and enjoy a panoramic view of beautiful sunsets, the Osaka Bay and Kobe's enchanting $10 million nightscape. Conveniently located 8 minutes from Kobe Airport, 10 minutes from Sannomiya and 20 minutes from Shin-Kobe Station, the Kobe Portopia Hotel has a complimentary shuttle bus to and from Sannomiya and Shin-Kobe Station throughout the day. With 744 guest rooms, 36 banquet and meeting rooms, the 1,702-seat Portopia Hall, 12 restaurants and bars, and a fitness center and spa facilities, the Kobe Portopia Hotel provides a wide array of services to meet our guests' every need. ... more   less 

Additional Information about Kobe Portopia Hotel

Address: 6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: $101 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kobe Portopia Hotel 4*
Number of rooms: 744
Reservation Options:
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Hotel Style:
#3 Business Hotel in Kobe
#4 Spa Hotel in Kobe
#6 Family Hotel in Kobe
#6 Luxury Hotel in Kobe
#6 Romantic Hotel in Kobe
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