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    Kobe Portopia Hotel

    6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
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    8/6/2017 8/7/2017
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    $122$191
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    Traveler (440)
    Room & Suite (133)
    Dining (40)
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    Overview
    • Excellent33%
    • Very good52%
    • Average12%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Kobe Portopia Hotel
    Special Offer: Package Deal
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,166)
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    1 - 5 of 142 reviews

    Reviewed 1 week ago

    The Portopia Hotel is very much underwhelming. The facade is nice, but inside, the Service and amenities do not reflect any of this. The Internet Connection is extremely poor in the evening, the beds are hard as rocks and the breakfast is medium quality at...More

    Thank dhs9909
    Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded 1 week ago

    Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We are very sorry to hear that your stay did not meet expectations. We discuss the issues you mentioned, about Internet connection, quality of amenities, beds, breakfast, and educating...More

    Reviewed 4 weeks ago

    I was staying here due to a conference running at the convention centre nearby. The hotel is fine, with the standard amenities you would expect. The one thing to consider is the location, as it is quite far from the main areas of Kobe. You'll...More

    Thank andycwt
    Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded 3 weeks ago

    Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are glad to hear that the hotel met your needs and expectaions for your stay during the conference. However, we are sorry about the inconvenience...More

    Reviewed 4 weeks ago via mobile

    Old hotel at bad location. Worst housekeeping. Dust everywhere. Can't accept the stains on toilet seat and the smell. Unbelievable bad attitude of a senior concierge I met on 23 Jun around 10pm. Badlisted.More

    1  Thank Appentcook
    Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded 3 weeks ago

    Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We sincerely apologize for unpleasant experiences you had during your stay with us. We will ensure your feedback will be given to all. We discuss the matter you mentioned,...More

    Reviewed June 3, 2017

    This Hotel is pleasant enough but is let down in some respects by very average service. Communication difficulties made check-in challenging and longer than necessary. Confusion with baggage saw it almost transferred to incorrect rooms. The rooms are well fitted out and, as you expect...More

    Thank Silvio T
    Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded June 14, 2017

    Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We apologize to you for making you feel uncomforable with your luggage. We discuss the matter you mentioned, especially our staff's communication skill in English, to improve our service...More

    Reviewed May 24, 2017

    The room is nice and big, however, the hotel is a bit far from major attractions in Kobe. We were driving so it was not an issue for us. Due to the remote location, the parking (500yen/night) is actually cheaper comparing to other hotels closer...More

    Thank Ryan K
    Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded June 14, 2017

    Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very pleased to hear that you enjoyed your stay in Kobe with us. According to your comment, you had spent good time in Kobe...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $70 - $287 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Kobe
    • #4 Spa Hotel in Kobe
    • #6 Luxury Hotel in Kobe
    • #6 Family Hotel in Kobe
    • #6 Romantic Hotel in Kobe
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 744
    • Reservation Options
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    • Location
    • Japan >
    • Kinki >
    • Hyogo Prefecture >
    • Kobe
    Add Photo Photos
    Traveler (440)
    Room & Suite (133)
    Dining (40)
    Pool & Beach (7)
    Hotel & Grounds (333)
    Bathroom (24)
    Business Center & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Robert H
    January 16, 2017|
    Answer Show all 8 answers
    Response from Drahomíra T | Reviewed this property |
    Hello! I forgot many things, but after arrival we used AirPort shuttle to the port, than ferry to Kobe airport and than small electric train directly to Portopia. Not expensive, as I remember. It was not very complicated... More
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    Room Tips
    "Ask for non-smoking floor."
    Read review
    "Facing north you see downtown Kobe, south and you see UKB airport and the ocean. You can't go wrong here."
    Read review
    "South wing is best"
    Read review
    "Rooms with 2 twin beds are big enough for a roll away if necessary."
    Read review
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