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ANA Crowne Plaza Kobe

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ANA Crowne Plaza Kobe
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874 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Mississauga, Canada
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very convenient-located right across from train station. Large rooms with great views of mountain. Excellent fitness facility as well! Service is unbeatable---there are some restaurants within the complex and you can walk to the quaint area in 15 minutes!

Helpful?
Thank nuyu2013
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear nuyu2013 Thank you for taking the time to post your very kind review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. Our location (next to the Shinkansen Bullet train station) is certainly very convenient for guests arriving by bullet train as there is a covered walkway (250m) that leads guests directly into our building.... More 

Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The room size is not too small . The normal size for japanese hotel.. Nice view at night. Near to shin-kobe station and next to herbs garden. Easy to find wagyu n kobe restaurant. Check in time 3 pm. ?

Helpful?
Thank Jusni C
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Jusni C Many thanks for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am happy that you enjoyed our wonderful views and with our guest rooms located on floors 14 to 37 we indeed offer fantastic views of Osaka Bay to the East and Kobe Harbour... More 

Osaka, Japan
Level Contributor
131 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Booked a non-smoking room for one night here. The check-in didn't go smoothly as the guy at the receptionist insisted my reservation was a smoking room, and non-smoking room was full. Though just a simple apology would settle everything, perhaps it was just too difficult for him. I do appreciate him for upgrading my room, but I believe Crowne Plaza... More 

Helpful?
Thank extr3me_84
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear extr3me_84 Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am delighted that you enjoy our location as well as the views from our Hotel. I am very sorry that your check-in experience did not meet your expectations and I am very sorry that... More 

Melbourne, Australia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 15, 2016

Excelent place to stay Breakfast is not to my tasye, even do I am tking asian breakfast all the time, this food is not to a standard i would expect from the hotel as the place is runned by an europen GM as far as i understand - room to improve Every time in Kobe I stay here. It is... More 

Helpful?
Thank landueli
Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear landueli, Thank you very much for your recent stay with ANA Crowne Plaza Kobe and also taking your time to put your valuable review about the experience through TripAdvisor. We are trying to balance the local menu and western menu to conform the guest's expectation as an international hotel, so your comment on the breakfast was very much appreciated... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed June 15, 2016 via mobile

Very convenient location if traveling to Kobe on Shinkansen - that I did from Okayama (after a visit to Kochi) since you can walk out from the Shin Kobe station, turn right and follow a covered walkway to the hotel, in less than 5 min. Room is very nice. Staff are very friendly with excellent service mind. I forgot somethings... More 

Helpful?
Thank Panot T
Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Panot T, Thank you very much for your recent stay with ANA Cronwe Plaza Kobe, and also your comment about your stay experience via TripAdvisor. We are pleased to hear that you have enjoyed the stay interaction with our service staff. With regards to the left item, thank you very much for your comment and I am going to... More 

Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 10, 2016

We stayed as a pre cruise trip, an anniversary special. The hotel did not let us down from the time we arrived they fussed over us, with special thank you to Kana, her help and patience ( as we had no language skills) made our time there very special. All the staff were fantastic, and the manager should be proud.... More 

Helpful?
Thank Grey_nomadAustralia
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Grey_nomadAustralia, Many thanks for taking the time to post your very kind review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am so glad that our team were able to make your special anniversary trip even more memorable and I also hope that your Cruise was equally as memorable. It was also a... More 

Cincinnati, Ohio
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 9, 2016

Spent 2 restful nights pre cruise (Diamond Princess). Traveled 26 hours so I enjoyed the fast check-in and very comfortable bed. Breakfast buffet was very good and quite busy from 6:30 AM to 8:00 AM. Staff is very friendly if a little challenged on English. Room on 24th floor had an excellent view of Kobe, the hotel is located at... More 

Helpful?
Thank Albert B
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Albert B, Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am delighted that you were able to get a great rest following such a long journey to reach Kobe. Nunobiki Herb Gardens is indeed a wonderful short excursion and very easy to access... More 

toronto
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 1, 2016 via mobile

Overall I was satisfied with this hotel in terms of the room size and comfort, location and professionalism of the staff. However, I was shocked to find out that in order to use the pool there is a 'locker' charge of 1080Y (about $10.00). I only found this out after I had changed in the locker room and was about... More 

Helpful?
Thank dabm5678
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear dabm5678, Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am glad that you were satisfied with our location, room and most importantly the professional service you have received from our staff. I can understand your frustration with the locker fee you had to... More 

1 review
5 of 5 stars Reviewed May 27, 2016 via mobile

The hotel has excellent facilities, the restaurants are good standard and the variety of food is excellent, all staff are very polite as you would expect from the Japanese. Overall it was a very pleasant experience.

Helpful?
Thank chris A
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear chris A Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am delighted that you enjoyed our excellent facilities and restaurants and most importantly that all of our staff were polite and met all of your expectations. I hope you will soon be able... More 

Kiryat Tivon Israel
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 20, 2016

Nice hotel. Located in a good place, 5 minutes walk from the Shinkansen station. The room was clean and nice with all the facilities you need. Close to the hotel there is a nice garden. Breakfast consisted of Japanese and Western food. We stayed in the hotel only for one night and very enjoyed.

Helpful?
Thank Shuki51
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Shuki51 Many thanks for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. Yes our location is very convenient especially for anyone arriving by bullet train as we are annexed to the Shin Kobe Station and offer a covered sky bridge to our Hotel. I am glad that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Located near Mt. Rokko, the ANA Crowne Plaza Kobe is a well-known local landmark. With a commanding view of Kobe Port, the hotel is prefect for savoring the unique charms of one of Japan’s most international cities. Directly accessible from the nearby Shinkansen and subway line, the hotel is also a two-minute train ride from the heart of Kobe. With such excellent transportation access, the hotel is an ideal base for all of your business and leisure needs. To meet a variety of needs, along with 593 guest rooms, the hotel is equipped with 23 banquet rooms, 9 restaurants and bars, Angsana Spa, and a fitness center. ... more   less 

Additional Information about ANA Crowne Plaza Kobe

Address: 1-1 Kitanocho, Chuo-ku, Kobe 650-0002, Hyogo Prefecture
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: $119 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kobe 4*
Number of rooms: 593
Reservation Options:
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Also Known As:
Ana Crowne Plaza Kobe Hotel Kobe
Kobe Crowne Plaza
Hotel Style:
#5 Spa Hotel in Kobe
#7 Family Hotel in Kobe
#7 Luxury Hotel in Kobe
#7 Business Hotel in Kobe
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