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All reviews shinkansen station bullet train herb garden great view club floor ihg member cable car subway line bath salts hotel is located shopping complex same building convenient location other cities very nice hotel business trip high floor
Stayed at this hotel for business for 4 nights. 1st I didn’t get the room I requested and ended up in a very small room with a twin bed. This hotel either still allows smokers or there are years of smoke odors remaining in the...More
My father was a premium member of IHG, this stay (2 rooms twin) was claimed by reward point. There were two levels of rooms on the very top that are only for members plus a lounge at the top level for buffet breakfast. Buffet breakfast...More
Date of stay: July 2018
1 Thank DHSTang
Response from Ian E, General Manager at ANA Crowne Plaza KobeResponded August 14, 2018
Thank you for taking the time to share with us your informative feedback regarding your recent stay. We are pleased to hear that your stay with us fulfilled your expectations. I do apologize for the room configuration as that was the original design...More
There is no way to set the room temperature. It was very hot in the room so the hotel recommended me to open the emergency window. By doing so the alarm started, so the reception asked me to close the window.More
Date of stay: December 2018
1 Thank seven39
Response from IanE1279, General Manager at ANA Crowne Plaza KobeResponded 1 week ago
Thank you for your feedback with regards to your recent stay with us.
I do apologise for any inconvenience you may have experience due to the room temperature. The hotel offers several types of room that have individual air-conditioning controls, however for a...More
This hotel must have mortgaged themselves to the max when it was built as nothing has been updated since then. The furniture was dirty/old, the carpets was dirty and rumpled from age, the bathrooms fixtures are from the 80s. Despite a no smoking room, my...More
Date of stay: November 2018
Response from IanE1279, General Manager at ANA Crowne Plaza KobeResponded 3 weeks ago
Thank you for recent feedback with regards to your recent stay.
I would like to apologize that your stay had not met your expectations. You have rightfully mentioned that they hotel is 30 years old. In that 30 years the hotel has had...More
The view from the top is spectacular and to top it all off you have the most breathtaking flowers that give off the most amazing fragrances. You can also sit in a hammock and enjoy the view. Worth the trip.More
Date of stay: October 2018
Response from IanE1279, General Manager at ANA Crowne Plaza KobeResponded November 7, 2018
Thank you for taking the time to share with us your important feedback with regards to your most recent stay with us. We are delighted to hear that you enjoyed the view as well as the local flowers that at this time of...More
Located near Mt. Rokko, the ANA Crowne Plaza Kobe is a well-known local landmark. With a commanding view of Kobe Port, the hotel is prefect for savoring the unique charms of one of Japan’s most international …Morecities. Directly accessible from the nearby Shinkansen and subway line, the hotel is also a two-minute train ride from the heart of Kobe. With such excellent transportation access, the hotel is an ideal base for all of your business and leisure needs. To meet a variety of needs, along with 593 guest rooms, the hotel is equipped with 23 banquet rooms, 9 restaurants and bars, Angsana Spa, and a fitness center. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Thomas M | Property representative |
Hi there, there are two international airports in Osaka (Itami and Kansai). Both airports offer a very nice bus to Sannomiya Kobe for between 1100 and 1400 JPY (11 - 14 USD). Tickets can be purchased easily upon arrival and... More
Hi there, there are two international airports in Osaka (Itami and Kansai). Both airports offer a very nice bus to Sannomiya Kobe for between 1100 and 1400 JPY (11 - 14 USD). Tickets can be purchased easily upon arrival and busses run on a very regular schedule.
Once in Sannomiya Kobe the taxi will be no more than 10 USD to ANA Crowne Plaza. I personally use this mode of transportation during my travels and I hope this will help your arrival experience as unfortunately we do not offer an airport shuttle.
Response from Thomas M | Property representative |
We do not offer a shuttle to or from either Osaka Itami or Kansai airports. The most economical way to reach our Hotel from either airport is by taking the Airport Limousin Bus to Kobe - Sanomiya. Tickets are available at... More
We do not offer a shuttle to or from either Osaka Itami or Kansai airports. The most economical way to reach our Hotel from either airport is by taking the Airport Limousin Bus to Kobe - Sanomiya. Tickets are available at both airports and the busses run a very good schedule and provide a comfortable ride to all guests. Once in Sanomiya the taxi fair to our Hotel is approximately 1000 JPY depending on the time of arrival.