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Oriental Hotel

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414 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Indianapolis, Indiana
Reviewed 1 week ago via mobile

This is a wonderful hotel. The rooms are very spacious, nicely decorated and comfortable. My room had a large closet area, sofa, table and desk. The shower was awesome. Breakfast was great and a good location near shopping and restaurants. Highly recommend.

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Helpful?
Thank CandiTravels
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear CandiTravels, Thank you for taking the time to review us here on TripAdvisor! We are very pleased to hear that our little piece of Kobe left such a lasting impression and we most certainly thank you for your recommendation! Should you find yourself in our neck of the woods again in the future, we hope to have the pleasure...

Toronto, Canada
Reviewed 3 weeks ago

Everything about this hotel is "World Class". I stayed here 10 nights a couple of weeks ago. This boutique hotel is centrally located, near shopping, restaurants, and a 15 minute walk to the train station. The reception area is on the 17th floor, where you have a spectacular view of the city with a backdrop of the mountains. The rooms...

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Helpful?
Thank kperlmutt
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear kperlmutt, Thank you for your shining review and kind words! It is us who should be thanking you for choosing to make Oriental Hotel your home while in Kobe! Needless to say that we are very happy to hear that your 10 nights with us were comfortable and relaxing. We do sincerely hope that you will come back again...

Singapore, Singapore
Reviewed January 30, 2017 via mobile

TOP notch! Highly recommended,if I could rate it I would give it a 6 star.... I have 2 kids aged 7months & 5years old both stayed complimentary,and kids amenities was even included daily. Room was spacious even with 2semi-double beds combined together,yukata & pyjamas(even for my 5years old) was provided to wear in the night. That's not all,the room I...

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Helpful?
Thank YvonneCheong
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear YvonneCheong, Thank you for your stellar review of us here on TripAdvisor! This is the first time weve received a 6 star review!!!! It is without a doubt a thrill to hear that you and your family thoroughly enjoyed your stay with us while in Kobe! Should you ever find yourself back in our neighborhood, we hope that you...

sydney
Reviewed January 4, 2017 via mobile

this hotel is steeped in history and i understand has been refurbished to place the reception and food choices up on the highest floor with the best views. staff are very friendly and the room is comfortably done in dark wood and coloured fabrics. the location is good being located in a trendy office shopping sector not far from sannomiya...

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Helpful?
Thank fortstreetboy
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear fortstreetboy, Thank you for taking the time to share your experience with us here on TripAdvisor. You are absolutely correct! We will celebrate our 7th year anniversary since rebuild this March. The new design with the reception and restaurants on the highest floors was designed to give all guests the best view in the house regardless of which room...

Hong Kong, China
Reviewed December 30, 2016

The section of Kobe in which this hotel is located used to be the Foreign Settlements Area ceded to many Western countries in the nineteenth century. Ironically, the area still has some of this 'foreign' feel about it as there are many high fashion shops with distinctly Western connections (e.g Brooks Brothers !). The hotel is well located part way...

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Helpful?
Thank Kerry K
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Kerry K, Thank you for your most detailed and flattering review! We could not have said it any better! As you mentioned, the Foreign Settlement area (Kyukyoryuchi) has retained its Western feel throughout the years. As a matter of fact, Kobe Port just celebrated its 150 year anniversary last week! Our doors first opened 2 short years later and...

Reviewed November 13, 2016

​In Kobe for just one night for work, I regretted not having more time to stay at this very mellow, interesting hotel which strives to be as cool as the Ace Hotels and luckily does not entirely succeed! Yes, there is a boutique selling hipstery garments and accessories; yes, the lobby has a central fireplace and an eclectic decor; and...

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Helpful?
Thank Paola A
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Paola A, Thank you for taking the time to review us here on TripAdvisor. We are very pleased that your experience with us was just right! We're flattered for your comparison and will continue to keep on doing what were doing! Also thank you for letting us know that it does get a bit dark when the the sun...

Zurich
Reviewed November 11, 2016

The hotel is located in the former foreign settlement, just next to Kobe City museum and can be easily reached by foot from Kobe Sannomiya station. Price/value is excellent for a 4*, considering room size, view and service (turndown service, full minibar included in my room rate). Make sure to check out the hotel bar, decent cocktails are served. While...

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Helpful?
Thank aferret
OmotenashiHotelsKobe, Public Relations Manager at Oriental Hotel, responded to this review

Dear aferret, Thank you for taking the time to share your thoughts and experience with us and the entire TripAdvisor community. We're pleased to hear that you enjoyed your stay and the hotel bar as well. We try very hard to keep all the bells & whistles, while keeping a competitive price point for our guests. We've very happy to...

Reviewed November 2, 2016

We stayed in Kobe just one night, but this hotel is one reason I want to go back. Not only is it a great location with beautiful views, but the staff were amazingly helpful and seemed to think about our needs before we even thought about them. Rooms were also luxurious and there's a gym I didn't have a chance...

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Helpful?
Thank Peyton B
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Peyton B, Thank you for your glowing review of us here on TripAdvisor. Your words mean a lot to us and we are very proud to hear that you want to come back and visit us! Lets hope that your next stay will allow you to stay with us a little longer than one day so you can truly...

Taipei, Taiwan
Reviewed October 31, 2016 via mobile

actually we didn't think we would come to Kobe before back to TPE he just made a reservation of Oriental hotel Kobe on our way to here. we have stayed in Oriental last Xams! it was a nice memory, and now we came here for our second memory again! staffs here are nice and I'm so in love with their...

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Helpful?
Thank AngelChu0116
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear AngelChu0116, We are most certainly glad you were able to make it back for a second trip! even more so to hear that your stay with us was a memorable one. The Bar J.W.Hart is a local favorite as well as a popular spot for our guests not only for its outstanding view, but for the excellent service and...

Perth, Australia
Reviewed October 13, 2016

I had 3 nights at the Oriental last week and enjoyed the place a lot. Very well located and friendly staff. I have no Japanese at all, but get by perfectly well. The view from my room (Habour View room) was pleasant and interesting, but the view from reception on 17th floor and from the main dining room was spectacular....

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Helpful?
Thank Jeffrey E
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Jeffrey E, Thank you for your wonderful comment! We most certainly would love to have you back! Kobe is a unique city that is surrounded by both ocean and mountain. Your room as well as the 17th floor front desk area faces the spectacular Osaka Bay which is breathtaking both during the day and especially at night. MAIN DINING...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
Steak House Medium Rare
Steak House Medium Rare
Cuisines: Japanese, Steakhouse, Grill, Fusion
The Bar J.W. Hart
The Bar J.W. Hart
Cuisines: Italian, Japanese, Bar, Cafe, Pub
Sushi Kanbe
Sushi Kanbe
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Oriental Hotel

Address: 25 Kyomachi Chuo-ku, Kobe 650-0034, Hyogo Prefecture
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: $168 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oriental Hotel 4.5*
Number of rooms: 116
Reservation Options:
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Hotel Style:
#1 Business Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#2 Family Hotel in Kobe
#3 Romantic Hotel in Kobe
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Questions & Answers

Here's what travelers have asked, with answers from Oriental Hotel staff and other travelers.
3 questions
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Questions? Get answers from Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“city view, higher floor.”
 of 5 bubbles kperlmutt, 3 weeks ago | Read review
“Take a room with a view of the harbor !”
 of 5 bubbles KerryK52, Dec 30, 2016 | Read review
“Ask for an ocean view and stay away from the elevators, their jingle is loud.”
  • Standard room, city side
  • Standard room, city side
 of 5 bubbles paolaa776, Nov 13, 2016 | Read review
“Try to get a room on a high floor overlooking Harborland. The lights at night are quite magnificent.”
  • Night view across Harborland
 of 5 bubbles carolinesW6305IV, Jul 3, 2016 | Read review
“10th floor or above and a view of the harbor with a King bed.”
 of 5 bubbles lifeistoogood, May 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question