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Oriental Hotel

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390 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Reviewed 3 weeks ago

​In Kobe for just one night for work, I regretted not having more time to stay at this very mellow, interesting hotel which strives to be as cool as the Ace Hotels and luckily does not entirely succeed! Yes, there is a boutique selling hipstery garments and accessories; yes, the lobby has a central fireplace and an eclectic decor; and...

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Helpful?
Thank Paola A
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Paola A, Thank you for taking the time to review us here on TripAdvisor. We are very pleased that your experience with us was just right! We're flattered for your comparison and will continue to keep on doing what were doing! Also thank you for letting us know that it does get a bit dark when the the sun...

Zurich
Reviewed 3 weeks ago

The hotel is located in the former foreign settlement, just next to Kobe City museum and can be easily reached by foot from Kobe Sannomiya station. Price/value is excellent for a 4*, considering room size, view and service (turndown service, full minibar included in my room rate). Make sure to check out the hotel bar, decent cocktails are served. While...

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Helpful?
Thank aferret
OmotenashiHotelsKobe, Public Relations Manager at Oriental Hotel, responded to this review

Dear aferret, Thank you for taking the time to share your thoughts and experience with us and the entire TripAdvisor community. We're pleased to hear that you enjoyed your stay and the hotel bar as well. We try very hard to keep all the bells & whistles, while keeping a competitive price point for our guests. We've very happy to...

Reviewed November 2, 2016

We stayed in Kobe just one night, but this hotel is one reason I want to go back. Not only is it a great location with beautiful views, but the staff were amazingly helpful and seemed to think about our needs before we even thought about them. Rooms were also luxurious and there's a gym I didn't have a chance...

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Helpful?
Thank Peyton B
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Peyton B, Thank you for your glowing review of us here on TripAdvisor. Your words mean a lot to us and we are very proud to hear that you want to come back and visit us! Lets hope that your next stay will allow you to stay with us a little longer than one day so you can truly...

Taipei, Taiwan
Reviewed October 31, 2016 via mobile

actually we didn't think we would come to Kobe before back to TPE he just made a reservation of Oriental hotel Kobe on our way to here. we have stayed in Oriental last Xams! it was a nice memory, and now we came here for our second memory again! staffs here are nice and I'm so in love with their...

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Helpful?
Thank AngelChu0116
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear AngelChu0116, We are most certainly glad you were able to make it back for a second trip! even more so to hear that your stay with us was a memorable one. The Bar J.W.Hart is a local favorite as well as a popular spot for our guests not only for its outstanding view, but for the excellent service and...

Perth, Australia
Reviewed October 13, 2016

I had 3 nights at the Oriental last week and enjoyed the place a lot. Very well located and friendly staff. I have no Japanese at all, but get by perfectly well. The view from my room (Habour View room) was pleasant and interesting, but the view from reception on 17th floor and from the main dining room was spectacular....

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Thank Jeffrey E
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Jeffrey E, Thank you for your wonderful comment! We most certainly would love to have you back! Kobe is a unique city that is surrounded by both ocean and mountain. Your room as well as the 17th floor front desk area faces the spectacular Osaka Bay which is breathtaking both during the day and especially at night. MAIN DINING...

Indianapolis, Indiana, United States
Reviewed October 12, 2016 via mobile

First time to Japan, and boy did I make the right choice. Being from the US this staff is a 10 out 5!! Rooms are very modern with a very traditional feel and look. Good location in a quiet area. Outstanding

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Thank Bob H
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Bob H, As with all of our comments, I will share them with our entire staff here at Oriental Hotel. Im sure I can speak for all hospitality establishments when I say that there is nothing more satisfying that a happy guest. We do our very best to ensure all guests leave with a smile on there face and...

Beijing, China
Reviewed October 2, 2016

The Oriental Hotel was a delightful place to stay in the old historic district of Kobe, a 10 minute walk from the center of the entertainment district Sannomiya and the train stations. This hotel is the oldest hotel in Kobe, and the old plans and photos of the hotel adorn the walls of the elevator- but it has been updated...

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Thank bjnomads
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear bjnomads, Thank you very much for your kind words and detailed review of our establishment on TripAdvisor. We are pleased to hear that your stay left an impression and we will be ready to welcome you back again. Thank you again for taking the time to share your experience and we look forward to your next visit.

Brisbane, Australia
Reviewed September 18, 2016 via mobile

This very modern hotel is set within the classy history of a historic area and classic facade. Very well appointed rooms, good sound proofing, very good breakfast offer. Also very good access to shopping with many boutiques within the building.

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Thank Paul H
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Paul H, Thank you for your review of us during your stay. We're glad you were able to feel the history that we so very much cherish here at Oriental Hotel and enjoy your stay with us. Our history dates back over 145 years and is the backbone of pride as well as the inspiration behind our rebuild in...

Ocean Grove, Australia
Reviewed September 6, 2016 via mobile

Sometimes things look good on the Internet & then fail to live up to expectation... This is not the case with the Oriental Hotel Kobe. It is perhaps the perfect hotel. From the stunning lobby to the well appointed rooms to the delicious buffet breakfast & the complementary mini bar I could not fault this hotel. The staff were extremely...

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Thank klsargent
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear klsargent, Allow me to start by thanking you for taking the time to share your experience with us here on TripAdvisor. Your kind words have us glowing with pride! and we are sincerely happy to hear that your visit left you with such a lasting impression. While we absolutely love hearing back from our guests, and how we can...

Hong Kong, China
Reviewed August 14, 2016 via mobile

The room was cozy, clean and well appointed. I liked the shower room and the dressing table. Staff are very polite and professional, we use e-mail to inform the hotel we would be delay the check-in time but soon get a reply. The lobby is small but elegant, you can see the beautiful night view from there. Parking waiting area...

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Helpful?
Thank kittywong2015
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear kittywong2015, Thank you very much for your glowing review of us here on TripAdvisor. Needless to say, we are pleased to hear that you enjoyed your visit with and very much look forward to having the opportunity to serve you again! Thank you again and we hope you have a great day.

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
Steak House Medium Rare
Steak House Medium Rare
Cuisines: Steakhouse, Japanese, Grill, Fusion
The Bar J.W. Hart
The Bar J.W. Hart
Cuisines: Italian, Japanese, Bar, Cafe, Pub
Sushi Kanbe
Sushi Kanbe
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Oriental Hotel

Address: 25 Kyomachi Chuo-ku, Kobe 650-0034, Hyogo Prefecture
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: $181 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oriental Hotel 4.5*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Rakuten, Hotels.com, Travelocity, JAPANiCAN, Priceline, Booking.com and Agoda so you can book your Oriental Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Family Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
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Questions & Answers

Here's what travelers have asked, with answers from Oriental Hotel staff and other travelers.
3 questions
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Questions? Get answers from Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for an ocean view and stay away from the elevators, their jingle is loud.”
  • Standard room, city side
  • Standard room, city side
 of 5 bubbles paolaa776, 3 weeks ago | Read review
“Try to get a room on a high floor overlooking Harborland. The lights at night are quite magnificent.”
  • Night view across Harborland
 of 5 bubbles carolinesW6305IV, Jul 3, 2016 | Read review
“10th floor or above and a view of the harbor with a King bed.”
 of 5 bubbles lifeistoogood, May 5, 2016 | Read review
“There are 2 Oriental Hotels in Kobe. Don't mix it up.”
 of 5 bubbles BBCCHongKong, Apr 9, 2016 | Read review
“the room facing the sea is better than mountain”
 of 5 bubbles tomoki0208, Feb 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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