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Kobe Motomachi Tokyu REI Hotel

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1-2-35 Sakaemachidori, Chuo-ku, Kobe 650-0023, Hyogo Prefecture (Formerly Hotel Tokyu Bizfort Kobe)
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1 room 1 adult
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Kobe Motomachi Tokyu REI Hotel
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263 Reviews from our TripAdvisor Community

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Yokohama, Japan
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

Stayed Jan 2/3 2016. Modern hotel, smack in the middle of Motomachi and a stones throw away from Chinatown. The room was small but had all the mod cons. The shower was excellent; new, hot and really spacious! The free breakfast was ok and the cafe provides free coffee and tea until midnight. Overall, I'd recommend the hotel for a... More 

Helpful?
Thank boochan1970
神戸元町東急REIホテル, front desk at Kobe Motomachi Tokyu REI Hotel, responded to this review

Thank you for staying at Kobe Motomachi Tokyu REI Hotel. Great to hear that you liked our shower booth. our 3 way shower heads are very popular for our regular guests. Thank you so much for the comments and we will be looking forward to see you when you visit Kobe again. Regards Kana Hayashi More 

Florida
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed December 29, 2015

This is a nice spot, decent size rooms and super location. You're just down the block from the Motomachi train stop and next to Chinatown, but also around the corner from Sanomiya and much more nightlife/restaurants. Cafes and convenience stores, plus tons of food options nearby and Daimaryu dept. store across the street. Rooms weren't huge, but a twin was... More 

Helpful?
Thank SAMFLFlorida
神戸元町東急REIホテル, front desk at Kobe Motomachi Tokyu REI Hotel, responded to this review

Thank you for staying at Kobe Motomachi Tokyu REI Hotel and thank you for the fantastic review. Every points are very important for us and we hope to not just maintain but to perform better in the future.  We are pleased to hear that you have enjoyed visiting Kobe. We hope to see you when you visit Kobe again. Many... More 

Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015 via mobile

We moved to this hotel by chance as the hotel we booked only had smoking rooms left. I'm so glad we made the move. The lobby is on the 2nd floor which is bright and open plan. The room is a good size for japan & the bed is comfortable. They got the little things right. Light switches right by... More 

Helpful?
1 Thank Marcus T
Management response:

We are very pleased to hear that you were glad and satisfied staying at our hotel. Shame it was only for one night, but we will be looking forward for your next stay when visiting Kobe and hope it is a little longer next time. We do have many Tokyu hotels in other prefectures as you may see in our... More 

Wellington, New Zealand
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 24, 2015

Both good and bad points here, but main thing is the location and service. The staff speak great English and are very helpful, and it is in a very convenient location in a modern building and quite well furnished just a few minutes down the road and around the corner from the JR Motomachi train station. Leave the station by... More 

Helpful?
1 Thank inkaradise
神戸元町東急REIホテル, FRONT DESK at Kobe Motomachi Tokyu REI Hotel, responded to this review

Thank you for staying with us at Kobe Motomachi Tokyu REI Hotel. We are glad that you liked our location and the service we provided. We apologize for the few selections of breakfast, we will take your comment to the people in charge of breakfast and improve it to be better. We hope that the next time you are back,... More 

Portland, Oregon
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 18, 2015

It's a fancier hotel than what I'm used to (business hotels) and unfortunately not that quiet being next to Chinatown. I found dead bugs on my bathroom counter and in the hallway. Not my favorite hotel of the trip. But it is quite convenient, right next to Chinatown, and very close to Motomachi station.

Helpful?
Thank htodd503
神戸元町東急REIホテル, FRONT DESK at Kobe Motomachi Tokyu REI Hotel, responded to this review

Thank you for staying at Kobe Motomachi Tokyu REI Hotel with us. We are glad that we had the chance to serve you. However, we are sad that we couldn’t meet your expectation during your stay at the hotel. We will take your comment to our custodian and make sure that the rooms are tidy and clean. We hope that... More 

Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 4, 2015

Hotel beautifully located in the heart of the city. Steps from the main shopping streets and 12-15 minutes on foot from Sannomiya station. However subway stop is 150 meters from hotel. Quite good rooms but a not so various breakfast. Free wifi and very fast indeed. Very helpful and friendly staff with a good English.

Helpful?
Thank Blu s
神戸元町東急REIホテル, Front Desk at Kobe Motomachi Tokyu REI Hotel, responded to this review

Thank you for staying with us at Kobe Motomachi Tokyu REI Hotel! We are happy that you liked our hotel and the location. Did you have a good time in Japan? We are sorry about the few selections of the breakfast, and we hope that the next time you come, the breakfast will make you satisfied. We are also glad... More 

Melbourne, Australia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 31, 2015

Friendly staff, nice shiny new hotel and great location. The best chain we stayed at in Japan and liked it so much we stayed in the same chain in Hiroshima (and wished we'd booked the same chain in other cities).

Helpful?
Thank nicvtheworld
神戸元町東急REIホテル, Front Desk at Kobe Motomachi Tokyu REI Hotel, responded to this review

Thank you so much for staying at Tokyu Chain Hotels for two places, we are glad that you enjoyed your stay with us. For your information, we, as Tokyu Hotel Group, have membership that you can apply for. When you become members of the Tokyu Hotels, you can enjoy more of our hotel. We hope that we made a little... More 

Amsterdam, The Netherlands
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 26, 2015

Stayed here for two nights and thoroughly enjoyed the hotel as well as the city. Right around the corner is the entrance to Chinatown. The hotel staff was helpful and proficient, the room was clean and roomy enough. Would stay again!

Helpful?
Thank fowxl
神戸元町東急REIホテル, Front Desk at Kobe Motomachi Tokyu REI Hotel, responded to this review

Thank you for staying with us at Kobe Motomachi Tokyu REI Hotel! We are glad that you enjoyed your stay here in our hotel as well as the city. We will strive to do the best to provide guests with better service each day, and we hope that we will be able to serve you again in the near future.... More 

Auckland, New Zealand
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 14, 2015

Well located close to train station restaurants china town shopping areas . Convenience store and cafes 50 meters away . Friendly English speaking staff . Clean large rooms by Japanese standards , walk in shower , good beds , good a/cond . Close to town , modern and very comfortable .

Helpful?
1 Thank stevelamb7777
神戸元町東急REIホテル, Front Desk at Kobe Motomachi Tokyu REI Hotel, responded to this review

Thank you for staying with us at Kobe Motomachi Tokyu REI Hotel. We are glad that you enjoyed your stay! It’s such a pleasure to receive comments concerning our staff and our hotel. We will keep trying our best to provide the best service we can to every guest staying at our hotel. We are also looking forward to your... More 

Hong Kong
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 13, 2015

Had to stay in Kobe for 1 night. Chose this hotel after seeing good comments in Tripadvisor. The hotel is located at a convenient location ... just next to the Daimaru, the Sannomiya shopping streets and China Town. The room is small but clean. The shower is impressive ... something you don't normally find in small hotels in Japan. The... More 

Helpful?
Thank Lolofans
神戸元町東急REIホテル, Front Desk at Kobe Motomachi Tokyu REI Hotel, responded to this review

Thank you for staying with us at Kobe Motomachi Tokyu REI Hotel. We are glad that you enjoyed your stay! It’s such a pleasure to receive comments concerning our staff and our hotel. We will keep trying our best to provide the best service we can to every guest staying at our hotel. We are also looking forward to your... More 

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