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Hotel Sunroute Hiroshima

3-3-1 Otemachi, Naka-ku, Hiroshima 730-0051, Hiroshima Prefecture
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748 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Lund, Sweden
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Pros: The location is good, close to the peace memorial museum and the shopping arcades. Wifi in the lobby works fine. Breakfast is OK. Cons: The rooms are in bad need of refurbishment. They still smell of smoking though it's not allowed to smoke in them anymore, the furniture is shabby and outdated as is the carpet, the ac system... More 

Helpful?
1 Thank Hollygolightly123
Bend, Oregon
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

Hiroshima in July is hot and sticky, so we were looking forward to blasting the air conditioning in our room. We soon learned that our ac was extremely weak. It cooled the room, but only slightly. We complained, and to their credit they gave us another room, but it wasn't much better. I complained again, but nothing was done. This... More 

Helpful?
Thank Julie R
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. I'll apologize for having made a customer do very unpleasant concern about air conditioning deeply. I wrestle as future's subject of investigation. Thank you very much for your valuable impressions. Hotel Sunroute Hiroshima Tomotsugu Kunisue More 

Santiago, Chile
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I will start with the highs. Hospitality is great as it always is throughout Japan. Desk concierges and breakfast personnel are super friendly and eager to help. You will hear "irashaimasse" and "arigato gozaimasu" a lot. Rooms are standard japanese size with a broad desk, a small tv, complimentary Japanese green tea bags and an electric kettle. We got a... More 

Helpful?
1 Thank TorodeChuki
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. I'll apologize for having made a customer do very unpleasant concern about the smell of your room deeply. I inform the person in charge immediately, share information and make an effort toward the environmental development you can spend comfortably in your room. I receive the word you're... More 

Eastern Finland, Finland
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed only two nights in this hotel, but I liked it very much. Actually we had booked the hotelroom only for one night, but I wanted to stay longer, because I loved the room. One of the best things is the location very near of the Atomic Bomb Dome and Peace Memorial Park. Also the shopping street Hondori is... More 

Helpful?
1 Thank Ulla S
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. I'm glad in the state you could spend comfortably in your room. There are Peace Memorial Park and Hiroshima Peace Memorial around the hotel, and it's located within the range for 10 minutes on foot. Robot new employee pepper is showing a lobby hotel inside of the... More 

Illinois
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was a comfortable place to stay with typically small Japanese rooms. The staff was friendly and the property was clean. The breakfast was not taken advantage of as it appeared to not be too varietal.

Helpful?
Thank Laura1041
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. In the expectation which is concerned with breakfast, and a customer, one associate UKO, I apologize for that in a bruise truth. I share customer's voice in an employee and work on the better breakfast contents. Since being the state you could spend comfortably and being concerned... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Our clean, fully equipped room was just a bit smaller than the japanese average, but hotel staff was excellent and we experienced a good stay. The hotel is very close both to Hiroshima Peace Park and Museum and to city centre.

Helpful?
Thank floper
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. I receive the word you're praising for a hotel staff and am glad. It's located within the range for 10 minutes on foot to the Peace Memorial Park and shopping area Kamiyacho as a customer says, and a restaurant of all the countries is standing in a... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We originally wanted to stay at the Sheraton but we are glad we stayed here. It is within a few minutes walk to the Peace park, A dome and the museum. Also it is very close to the large Hiroshima shopping district. The room is ok but old and dated. We had a family of four so there were two... More 

Helpful?
1 Thank SometimesITakeTrip
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. It's the state you could spend comfortably in your room also I'm glad about breakfast in the state you could enjoy. It's located within the range for 10 minutes on foot from a hotel to the Peace Memorial Park and reference library Hiroshima Peace Memorial as a... More 

New South Wales, Australia
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We too were hesitant to stay here given previous comments but would certainly stay again. We arrived early and were still allowed immediate access to our river view room (even though it was not upgraded, it could still see out to the Atomic Bomb Memorial.) It did smell of smoke (although apparently this hotel has been non- smoking since last... More 

Helpful?
1 Thank AuzziOne
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. I'll apologize for having made a customer do very unpleasant concern about the smell of your room deeply. The air cleaner which was in your room last year wasn't installed just now. I wrestle as future's subject of investigation about this matter. Please pardon. Peace Memorial Park... More 

Canberra, Australia
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We really enjoyed our stay at the Hotel Sunroute. The location is quite good. Easy to access via tram or bus. (Tram is the cheaper option) Staff were very friendly and helpful. We had the breakfast buffet in the morning which had a nice wide variety of food. In the evenings dinner was easy we just chose from a restaurant... More 

Helpful?
Thank Ali-C-Cbr
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. I'm glad in the state you could spend comfortably. I receive the word you're praising for a front staff and thank you again. In transportation in the street a customer says and the station which are a bus stop and a tram from a hotel, 5 minutes... More 

Holland, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was very affordable and met our expectations. It was a great location for doing tourist activities like visiting the peace memorial and Hiroshima museum. It was clean and the staff was friendly. Sunroute's atmosphere wasn't modern, but satisfied.

Helpful?
Thank Alexa B
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. I receive the word you're praising for a front staff and am glad. From the street and the hotel a customer says, Peace Memorial Park, Atomic Bomb Museum and Hiroshima Peace Memorial It's located within the range for 10 minutes on foot in MA. It's very convenient... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Hotel Sunroute Hiroshima

Address: 3-3-1 Otemachi, Naka-ku, Hiroshima 730-0051, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Price Range: $73 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Sunroute Hiroshima 3.5*
Number of rooms: 283
Reservation Options:
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Hotel Style:
#7 Romantic Hotel in Hiroshima
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