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Hotel Sunroute Hiroshima

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Hotel Sunroute Hiroshima
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763 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Derry, United Kingdom
Level Contributor
161 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The location of this hotel is perfect for visiting The Peace Park and getting there from Hiroshima station is easy on the streetcar. We paid more than double the normal price to stay on August 6 so we could attend the memorial events, in my opinion it was still good valve for money for the convenience of the location. We... More 

Helpful?
Thank Madkath
Perth
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

As many reviewed have noted, the primary reason to stay here is the location. The single room I stayed in didn't have a particularly good view, but was relatively newly renovated with very strong aircon. All the niceties were provided, including a modern hairdryer to replaced the aged slow blower in the bathroom. Breakfast was included in my rate, and... More 

Helpful?
Thank Ozmum2011
Springvale
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Compared to every other hotel in Japan we have stayed at this one rates the lowest. It is however in a good location to view and access the Peace Park. However it's a 25 minute taxi ride from the train, and way to difficult to negotiate that trip by bus or other trains with luggage. On arrival the reception was... More 

Helpful?
Thank Russ M
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Me and my wife and kids, ages 9, 12, 12, and 16, stayed here for two nights while visiting v Hiroshima. The location is marvelous, since it's just next to the memorial park and walking distance from everything we wanted, such as shopping and a swimming pool area during the really got august days we spent there. The hotel looks... More 

Helpful?
Thank Mattias F
Paris, France
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Please avoid coming to this hotel. We spent 3 weeks in Japan and this was, by very far, the hotel with the worst service, at reception they don't communicate in English, rooms look old, and the hotel is very badly priced. Only positive thing was the location. But this hotel is not worth a stay. I am sure you can... More 

Helpful?
Thank mar_bryd
Stockholm, Sweden
Level Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel itself is nothing special, but rooms are comfortable, clean and fulfills its function. We were three adults who stayed one night in one room. The great thing with the hotel is that it is just 5 minutes walk from the Peace memorial park and museum, so if you have only one day in Hiroshima this hotel is a... More 

Helpful?
Thank Max S
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016 via mobile

Great location & the view from my room was great. Room was spacy compared to typical Japanese hotels. There are 2 restaurants & a bar in the hotel as well. Only downside is that you have to leave your room key at the desk when you leave to go out & about. The hotel takes tour groups in so sometimes... More 

Helpful?
Thank Heydi E
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. When having returned to a hotel, I make a customer wait very much, and a stripe is done, and I apologize for that truly. I'm trying so that I do a voice cliff and make them wait as much as possible about a customer besides the check-in... More 

Lund, Sweden
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed July 19, 2016

Pros: The location is good, close to the peace memorial museum and the shopping arcades. Wifi in the lobby works fine. Breakfast is OK. Cons: The rooms are in bad need of refurbishment. They still smell of smoking though it's not allowed to smoke in them anymore, the furniture is shabby and outdated as is the carpet, the ac system... More 

Helpful?
2 Thank Hollygolightly123
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. It smells of a guest room, since being concerned, I'll apologize for having made a customer do very unpleasant concern deeply. It's checked and I make an effort toward guest room management so that a customer can have time comfortably. Thank you very much for your valuable... More 

Bend, Oregon
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed July 17, 2016

Hiroshima in July is hot and sticky, so we were looking forward to blasting the air conditioning in our room. We soon learned that our ac was extremely weak. It cooled the room, but only slightly. We complained, and to their credit they gave us another room, but it wasn't much better. I complained again, but nothing was done. This... More 

Helpful?
Thank Julie R
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. I'll apologize for having made a customer do very unpleasant concern about air conditioning deeply. I wrestle as future's subject of investigation. Thank you very much for your valuable impressions. Hotel Sunroute Hiroshima Tomotsugu Kunisue More 

Santiago, Chile
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 15, 2016 via mobile

I will start with the highs. Hospitality is great as it always is throughout Japan. Desk concierges and breakfast personnel are super friendly and eager to help. You will hear "irashaimasse" and "arigato gozaimasu" a lot. Rooms are standard japanese size with a broad desk, a small tv, complimentary Japanese green tea bags and an electric kettle. We got a... More 

Helpful?
1 Thank TorodeChuki
HotelSunrouteH, お客様担当マネージャー at Hotel Sunroute Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. I'll apologize for having made a customer do very unpleasant concern about the smell of your room deeply. I inform the person in charge immediately, share information and make an effort toward the environmental development you can spend comfortably in your room. I receive the word you're... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Hotel Sunroute Hiroshima

Address: 3-3-1 Otemachi, Naka-ku, Hiroshima 730-0051, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Price Range: $66 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Sunroute Hiroshima 3.5*
Number of rooms: 283
Reservation Options:
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Hotel Style:
#7 Romantic Hotel in Hiroshima
#9 Best Value Hotel in Hiroshima
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