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ANA Crowne Plaza Hiroshima

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ANA Crowne Plaza Hiroshima
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1,140 Reviews from our TripAdvisor Community

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Showing 524: English reviews
London
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

When we went there in our first room, we were dissapointed that it did not match the description of facilities as advertised on their website. We explained to the manager our predicament and without too much of a fuss, we were upgraded to a much larger- executive suite which was an extra bonus. We spent only about 3 nights there... More 

Helpful?
Thank Globertrotter007
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Traveling with a group of 7, we booked 3 rooms for 2 nights. The location was very convenient for us -- very close to the Peace Park and not too far from the JR station. The lobby area is very beautiful and we were lucky to witness a wedding in progress while checking in! Free wifi was nice, but not... More 

Helpful?
Thank Christina K
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit especially for your check out. We keep your feedback in our mind, we re-trained our staff to be able to avoid wasting the guests' time. We hope that your business or pleasure will bring... More 

Sheffield, United Kingdom
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during our holiday around Japan and were not disappointed. We checked in and were immediately given our room, right upstairs as we were on one of the club floors in a business class room. The areas we saw were modern and well maintained. Our room was also modern and well maintained, very similar to those... More 

Helpful?
Thank Malli123
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Rio de Janeiro, RJ
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel has a great location, so that's why we accepted the referral from a friend. As we arrived today, the staff was nice enough, but the room was a huge disappointment. It's small, old fashioned, dark and the bathroom , small, with shower courtains and the ceiling so low, I felt claustrophobic. Also, it has kind of a plastic... More 

Helpful?
Thank DeniseV25
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

London
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was OK for what it was, but there was definitely nothing special about it. In short, it didn't feel much like a 4-star hotel, and many newer 3-star hotels we stayed at on Japan were much nicer. The room looked a little tired and could do with a bit of an update.

Helpful?
Thank A168168
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Geneva, Switzerland
Level Contributor
82 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Well located hotel : 5min walk from war memorial museum + 15min from Hiroshima station by bus Staff speaks english and is very nice and helpful. They recommended us a cool sushi train restaurant. Our room on the 12th floor with double bed was clean, comfy and spacious. There is a restaurant at the top of the building with a... More 

Helpful?
Thank Laura C
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Rotterdam, The Netherlands
Level Contributor
260 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, good rooms, free wifi. Also equipped with fitness room and pool. This hotel is located on a perfect location, in the city center with its shops and restaurants and at a 5-10 minute walk from the Peace park and museum. Also very convenient is that it is at a 10 minute walk from the ferry that can bring... More 

Helpful?
Thank NLcycle
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for staying at ANA CROWNE PLAZA HOTEL HIROSHIMA on your recent trip. We are very pleased to hear that the hotel location met your expectation. We sincerely hope that your business or pleasure will bring you back to Hiroshima again. It is a great pleasure for all our staff to welcome you again at ANA CROWNE... More 

Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were cheated by the hotel! On arrival and checking in we were asked if we wanted a double bed room or for considerably more we could have a king size Bed.Having spent two weeks traveling around Japan we opted for the room we had booked. On entering the room it was obviously only a single one. The room was... More 

Helpful?
Thank hammer049
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for staying at ANA Crowne Plaza Hiroshima on your recent trip to Japan. Please accept our sincere apology for your unpleasant experience with the room size. It is most regrettable that this incident spoiled your happy memories in Japan. Taking your comment seriously, we will improve the misguiding room type information to ensure the happy experience... More 

Montreal, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 19, 2016

Great location, not very far from Hiroshima Piece memorial park, close to JR line and shopping. Rooms were a bit small, which is common in Japan, however we also stayed in the Crowne Plaza Osaka and our room was bigger. What we found disappointing is you needed to pay to have access tot he swimming pool. For some it may... More 

Helpful?
2 Thank vanessa3012
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Hong Kong, China
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed July 9, 2016

The location is ok... about 7 - 10 minutes walk from JR station and core shopping / dining areas of the city. Room was old fashioned and a bit small however it was ok in Japan's standard. No view at all from our double bedroom. We do not have any deep impression on this place and I think it is... More 

Helpful?
1 Thank Traveller696L
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Teppanyaki Atago
Teppanyaki Atago
Cuisines: Steakhouse, French, Contemporary, Seafood
All Day Dining Fruitier
All Day Dining Fruitier
Cuisines: European
Le Platine
Le Platine
Cuisines: Italian, French
Taoli
Taoli
Cuisines: Chinese
Chinese Cuisine Touri
Chinese Cuisine Touri
Cuisines: Chinese
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The ANA Crowne Plaza Hiroshima established in the economic and cultural center of Japan's Chugoku-Shikoku region, stands testament to city s renowned hospitality. Modern amenities, chic design and friendly, personal service awaits your stay at the hotel, one promised to be memorable and enjoyable. ... more   less 

Additional Information about ANA Crowne Plaza Hiroshima

Address: 7-20 Naka-machi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Price Range: $96 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hiroshima 4*
Number of rooms: 409
Reservation Options:
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Also Known As:
Ana Crowne Plaza Hiroshima Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Crowne Plaza
Hotel Style:
#2 Romantic Hotel in Hiroshima
#3 Luxury Hotel in Hiroshima
#4 Business Hotel in Hiroshima
#4 Family Hotel in Hiroshima
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