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ANA Crowne Plaza Hiroshima

1,473 reviews
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Traveler (845)
Room & Suite (389)
Dining (138)
Overview
  • Excellent33%
  • Very good51%
  • Average13%
  • Poor2%
  • Terrible1%
Travelers talk about
“peace park”(234 reviews)
“great location”(126 reviews)
“pillow menu”(10 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
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Offers from ANA Crowne Plaza Hiroshima
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,473)Write a Review
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All reviewspeace parkgreat locationpillow menuwalking distancebath saltsmiyajima islandminute walkfukuro machitram stopan upgradegood sizemain shoppingking bedenglish languagejapanese breakfastcost yennon smoking
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1 - 5 of 689 reviews
Reviewed 5 days ago

On my recent short trip to Japan, I made the effort to visit Hiroshima. Upon checking in to the ANA Crowne Plaza, I was immediately recognised as a Spire level member of the IHG Rewards Club, and showered with additional benefits and offers like some...More

1  Thank JamesH334
Response from t k, Front Office Manager at ANA Crowne Plaza HiroshimaResponded 3 days ago

"Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future....More

Hotel's Favorite
Reviewed November 28, 2017

Maybe it was because I am a Platinum member, and maybe they had rooms available, but I have to say that this is definitely the most luxurious hotel room I have ever stayed in on any of my 20+ visits to various Japanese cities. Talk...More

1  Thank Pete R
Response from t k, Front Office Manager at ANA Crowne Plaza HiroshimaResponded November 30, 2017

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. However, we sincerely apologize for your unpleasant experiences especially sirvice in The lounge. We...More

Reviewed 1 week ago via mobile

I was there the first time. Staff at the reception was very focused. Good English level. Room was quite big. Breakfast offering a variety for everyone’s needs. The location is great you can walk to shopping and dining places in the city.More

Thank Gerhard K
Response from t k, Front Office Manager at ANA Crowne Plaza HiroshimaResponded 1 week ago

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future....More

Reviewed 2 weeks ago

這是我第二次住在這間旅館了,兩次我都享受到了棒極的服務。實際上,第一次住宿時,我不小心把重要東西留在機場。會說中文的中島先生立刻協助我聯繫機場相關部門,很快就找到了。這次我離開時又不小心把東西留在房間,旅館也願意替我寄到下一間旅館。中島先生和旅館(包含餐廳)的所有人員服務都很好。另一方面,旅館並沒有提供給優悅會白金會員特別的待遇。 This is the second time I stayed at this hotel. Both times I received superb service. In fact, the first stay, I left behind important things at the airport, and Mr. Nakashima helped me to reach relevant department at the airport to locate my...More

Thank Ernestnywang
Response from t k, other at ANA Crowne Plaza HiroshimaResponded 2 weeks ago
Google Translation

感谢你选择我们的酒店和提供给我们您的意见...More

Reviewed 3 weeks ago via mobile

Would come back again. Hotel is clean and very convenient for station, all the major sight seeing destination and central bar and restaurant district. Rooms whilst smallish perfectly adequate and clean. Service good.More

Thank 15PeterK
Response from t k, Front Office Manager at ANA Crowne Plaza HiroshimaResponded 3 weeks ago

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future....More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
$74 - $269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Hiroshima
#3 Family Hotel in Hiroshima
#3 Luxury Hotel in Hiroshima
#4 Business Hotel in Hiroshima
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$74 - $269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Hiroshima
#3 Family Hotel in Hiroshima
#3 Luxury Hotel in Hiroshima
#4 Business Hotel in Hiroshima
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (845)
Room & Suite (389)
Dining (138)
Pool & Beach (3)
Business Center & Event Rooms (8)
Amenities (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
MagicalEscapes
November 23, 2017|
Answer
Response from Smartty74 | Reviewed this property |
The Club room is open from 5pm till 7pm - all drinks including spirits etc. I think it is open during the day for coffee / tea etc. but I never used during the day. Cheers
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Votes
Bradley C
August 22, 2016|
AnswerShow all 5 answers
Response from Laura C | Reviewed this property |
So sorry, I have no idea because we are over 25.
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Votes
Google Translation
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Room Tips
"Choose a higher room class when booking if travelling as a couple or pair, due to room size."
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"Make sure you ask for a non smoking room"
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"Go for the club floors."
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"Our room was at the rear overlooking the city. There is a busy road on the front side of the hotel."
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