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Sheraton Grand Hotel Hiroshima

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1 room 2 adults 0 children
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Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
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1,685 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
Milan, Italy
Reviewed July 1, 2016 via mobile

Nice Hotel, located very conveniently at Hiroshima station (take North Shinkansen exit and turn right). Staff is very friendly and helpful. From the station you have direct train to Miyajimaguchi and direct Bus to peace memorial (take nr 3 from people plaza @ south gate)

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Helpful?
Thank gpedrett
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear gpedrett Thank you so much for staying with us and gave us a great comments. We are happy to hear that you had an enjoyable stay with us. We are looking forward to serving you again sometime soon. We hope you all the best, thank you.

Hong Kong
Reviewed July 1, 2016 via mobile

We were happy to have picked the Sheraton. It's very close to the train station, airport bus drop off, tram and taxi stand. But if it's raining hard, you'll still need an umbrella to go to the train station as the path only has intermitten covers. Looks like the train station is building an extension which may solve this problem....

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Thank HChan
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear HChan Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again, thank you.

Reviewed July 1, 2016 via mobile

We stayed for one night and arrived early. They stored our bags and when we returned in the afternoon, our rooms were ready with our bags waiting for us in them. Staff is great. Hotel is very comfortable. Only complaint - breakfast is expensive but that is across the board in all Japanese hotels I stayed at.

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Helpful?
Thank Monica S
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Monica S Thank you so much for staying with us. Also I do appreciate for taking your time to give us a great comment and compliment on our staff. We are happy to hear that you had an enjoyable stay with us. We are looking forward to see you again.

Potomac, Maryland
Reviewed June 30, 2016

The hotel is located adjacent to the train station, which made it really convenient. Otherwise, I can't say much about the hotel. The staff were friendly and the room was clean. I did like the provision of yukata for our stay, but otherwise, the amenities were all decent but nothing special. We did book a larger corner room as we...

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1Thank moscowrose
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear moscowrose Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again!

Melbourne, Australia
Reviewed June 27, 2016 via mobile

Visiting as a family of 5, of course we wanted to use the pool, however, we were in for a shock. Use of the pool was an additional fee of approximately Y1800 (approx $20 AUD) per person per day. We have found this to be a common trait amongst Sheridan Hotels since staying in Japan. Although the hotel is in...

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1Thank arigatokonichiwa
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear arigatokonichiwa Thank you very much for staying with us. Also, thank you very much for taking your time for the comment. I’m sorry that you did not know about the charge for the pool beforehand. If you book for Club floor rooms, then pool access will be included in the room rate. Please conceder those rooms for your next...

Boston
Reviewed June 25, 2016

Very clean, comfortable, hotel, which is located a brief walk from the streetcar terminus, and an even shorter walk from the train station. Polite, competent staff. We were on an upper floor and had a great view of the city.

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Thank B F
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear BF Thank you so much for staying with us. Also I do appreciate for taking your time to give us a great comment and compliment on our staff. We are happy to hear that you had an enjoyable stay with us. We are looking forward to see you again, thank you very much.

Wentworth Falls, New South Wales, Australia
Reviewed June 23, 2016

Hotel is conveniently located near to the railway station, approx 3 minutes, and easily accessible to hop on hop off bus. We actually walked to Shukkeien Garden in about 20 minutes and a little further to Hiroshima Castle. The room was nice and large and in fact you could watch TV from the bath. Very comfy bed and lovely views...

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Thank DESherstory
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear DESherstory Thank you so much for staying with us and gave us a great comments. We are happy to hear that you had an enjoyable stay with us. We are looking forward to serving you again sometime soon. We hope you all the best!! Thank you very much.

Reviewed June 22, 2016

The Sheraton is really close to the train station of Hiroshima, which is great if you are traveling by train. However, this means that the hotel is not located in the city centre. You could reach the city centre by cable car in less than 10 minutes and they depart frequently. The rooms are nice and spacious, staff ais friendly...

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Thank Fleuriger
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Fleuriger hank you so much for staying with us. Also I do appreciate for taking your time to give us a great comment and compliment on our staff. We are happy to hear that you had an enjoyable stay with us. We are looking forward to see you again!!

Michigan
Reviewed June 21, 2016

Truly, this is my favorite hotel in Japan, and I have stayed in more hotels than I can count and all over the country. First, the location is outstanding. It is *at* the Hiroshima train station - specifically, on the side of the station where all of the JR buses pick up, which makes it incredibly easy to get to...

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Helpful?
Thank Sarah S
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Sarah S Thank you very much for staying with us. Also, thank you very much for taking your time for the comment. I’m sorry that you did not know about the charge for the pool beforehand. If you book for Club floor rooms, then pool access will be included in the room rate. Please conceder it for your next...

Singapore, Singapore
Reviewed June 20, 2016 via mobile

Great location and fairly new. If you are into fitness, note that as a hotel guest you need to pay for the use of the pool and locker for the changing room. Other than that this is a decent hotel. We like the hotel but will definitely not coming back.

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Helpful?
Thank DanLee_sg
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear DanLee_sg Thank you very much for staying with us. Also, thank you very much for taking your time for the comment. I’m sorry that you did not know about the charge for the pool beforehand. If you book for Club floor rooms, then pool access will be included in the room rate. Please conceder it for your next visit....

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: $157 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Hiroshima
#1 Family Hotel in Hiroshima
#1 Business Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travelers.
18 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take the limo bus from the airport to the Hiroshima train station and walk 2 minutes to the hotel”
tskstaplet, 2 days ago | Read review
“club floor is great if you are spg member”
das90a, 2 weeks ago | Read review
“High floor corner room”
Hp2556, 3 weeks ago | Read review
“Pay a little extra for a Club Level room -well worth it for access to the Club Lounge and Pool.”
espang, 3 weeks ago | Read review
“Enjoy a beautiful view from high floors”
Nhaddad, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question