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Sheraton Grand Hotel Hiroshima

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Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
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1,596 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Hotel Hiroshima
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Showing 997: English reviews
Singapore
Reviewed April 30, 2016

We arrived by train and it was a bit of a building site at the station and the short walk to the hotel. Modern, functional hotel but with smallish restaurant which was a bit of a problem with queuing for breakfast, but which was very good. Lots of restaurants in the nearby shopping mall with English menus. Room was quite...

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Helpful?
Thank Gunny2015
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Thank you very much for staying with us! We are happy to hear that you had an enjoyable stay with us. I do appreciate for taking your time to give us a great comment and trip-tip for future guests. Our Deluxe room is designed to have an open space. We do have rooms with bathroom area that is completely separated...

Reviewed April 29, 2016

This is a very convenient hotel - if you arrive at the station by train be aware it's at the Shinkansen gate exit, turn right as you leave the station exit. The service is excellent, and there is good staff English-speaking standard. The spa is very nice and relaxing. I went early in the morning and it was lit by...

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Thank SimpsonRYork
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. Our Deluxe room is designed to have an open space. We do have rooms with bathroom area that is completely separated by closed door from...

Portugal
Reviewed April 29, 2016

We stayed in this hotel for a couple of nights in one of their club rooms. I can't recommend it more! It was a very a very pleasant stay. the hotel sits in a convenient location near the train station and the trip to the center is smooth with some touristic buses stopping there. The club rooms are really cool...

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Thank jomipiro
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Thank you very much for staying with us! I do appreciate for taking your time to give us a great comment. We are happy to hear that you had an enjoyable stay with us and I am glad that you liked our Sheraton Club. We are looking forward to see you again!!

Wellington, New Zealand
Reviewed April 28, 2016

The hotel is right next door to the railway station so is very handy for people using the JR rail pass . The hotel is very nice staff and booking in was easy . The reception area is on level 11 not on ground level which you may think it is like other hotels. The breakfast and bar area is...

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1Thank Sandra D
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Thank you very much for staying with us! I appreciate for your time to give us a great comment. We are happy to hear that you had an enjoyable stay with us. We are looking forward to see you again!

Auckland, New Zealand
Reviewed April 28, 2016

We had come from staying in a ryokan so it was a bit of a culture shock to come to such a western hotel. The hotel is very nice, the rooms are generous and the bed was very large and comfortable. The layout of the room was unusual in that the shower room and toilet were private but the bathroom...

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Thank Mark F
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Thank you very much for staying with us. Also, thank you very much for taking your time to give us a great comment. Our Deluxe room is designed to have an open space. We do have rooms with bathroom area that is completely separated by closed door from the bed room. Please conceder that room for your next visit. We...

London
Reviewed April 28, 2016 via mobile

Big hotel, well located at the Shinkansen station, so if you're about with luggage and travelling by trains this place is perfect. From its location you can get very easily to the Hiroshima monument and main shopping area by tram, 10 minute ride. The hotel rooms are very big, compared to Japanese hotels. Up in the lounge (if your room...

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Thank RogAroundTheWorld
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Thank you very much for staying with us at Sheraton Hiroshima Hotel, and thank you for taking some time to put the comment about us. We are happy to hear that you enjoyed the stay with us.We are looing forward to see you again.

Melbourne
Reviewed April 25, 2016 via mobile

We stayed here for four nights and had a great experience. The hotel is right next to the train station (literally), though don't be alarmed no noise as all windows are double glazed. Our room faced the station and overlooked the Shinkansen line and it was no problems. Whilst it is a little way from the tourist, entertainment area the...

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Thank IanMelMall
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Thank you very much for choosing Sheraton Hiroshima Hotel. Also, thank you for your great comment about your stay and compliment on our stuff member. I am glad that the Chef was able to help you to have memorable stay and we are very happy to hear that you’ve enjoyed your stay with us. We are looking forward to see...

Sydney, Australia
Reviewed April 25, 2016 via mobile

a newish hotel, great deals at restaurants for hotel residents. Head chef did his best to welcome guests and food was great. Rooms were enormous after the standard Japanese room sizes. Modern with all the accessories. Loved our 3 nights there.

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Thank Ken M
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Ken M Thank you so much for staying at Sheraton Hiroshima Hotel, and thank you so much for putting the comment about us! We are happy to hear that you enjoyed the stay with us. We are looking forward to seeing you again in the future!!!

Seattle
Reviewed April 25, 2016

This hotel is perfect to stay in. When you arrive at the JR train station take the North exit. It is located right outside the exit on the right side. Its a beautiful hotel. I decided to book a corner King size bedroom because I thought it would have more space and a pull out couch. I also emailed the...

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Thank SeattleGina
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear SeattleGina Thank you very much for staying with us at Sheraton Hiroshima Hotel, and thank you very much for taking some time put the comment about us. I am so sorry that you were dissapointed about our service. We will discuss about the bed and keep trying hard to make the guest experience memorable. We are looking forward to...

Gold Coast, Queensland, Australia
Reviewed April 25, 2016

I was travelling around Japan on a JR pass with my partner. We only wanted to stay one night in Hiroshima while travelling between Fukuoka and Tokyo. I spent some time researching the pros and cons of different hotels around Hiroshima and Im happy I chose the Sheraton. When travelling by train, the hotel is right beside the station. If...

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Thank 666_Lolly_666
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear 666_Lolly_666 Thank you very much for staying with us at Sheraton Hiroshima Hotel, and thank you for taking some time for putting such a compliment about us and Hiroshima! Hope you will come back and Hiroshima and stay with us again! There are more stuff to explore around Hiroshima Area!!! We are looking forward to seeing you again.

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: $111 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Family Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
#1 Business Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travelers.
16 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club room was superb”
 of 5 bubbles Goddard4captain, 5 days ago | Read review
“Corner room on high floor”
  • View from restaurant
 of 5 bubbles souths70, 1 week ago | Read review
“Request Eastern room. Sunrise was beautiful!”
 of 5 bubbles 186christinat, 2 weeks ago | Read review
“Facing the train station will also have the best city view”
 of 5 bubbles 843shelleyk, Dec 13, 2016 | Read review
“They having smoking and non smoking floors.”
  • Double Deluxe Corner King Room
 of 5 bubbles jaysI2757CH, Dec 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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