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Sheraton Grand Hotel Hiroshima

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Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
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1,623 Reviews from our TripAdvisor Community

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Showing 1,014: English reviews
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singapore
Reviewed 4 days ago NEW

Located right next to Hiroshima station/shinkansen. Everything was beyond expectation - from service, to food, to rooms. Rooms are clean and luxurious and everything is provided. Beds are by far the best I've ever slept on. Easy to get around from Sheraton to central area with the shopping arcades. Just take a street car (160 yen for adult per trip)

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Helpful?
Thank richiechan
Jakarta, Indonesia
Reviewed 4 days ago NEW

This hotel is connected to Hiroshima train station - extremely convenient. I dragged my luggage after getting off the train and minutes later I was checking in at this hotel. The lobby is spacious and the service was quick. Before too long I was checked into my room. The room was modern and spacious - sometime a luxury in Japan....

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Helpful?
Thank Edges
Sydney, Australia
Reviewed 1 week ago

My second visit to the Sheraton, great location to catch the train and the Hotel is a good standard. The rooms are large compared to a Japanese style hotel, the service is good and the staff are friendly English is not a problem.

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Thank steveB1488TI
Reviewed 1 week ago via mobile

It is a usual good Sheraton, not extraordinary but a solid good. English level was great, concierge was very helpful. The location is just next to the JR which helps because we were Shinkansen-ing quite a bit. Hiroshima has so many hidden gems to explore. Do venture off the beaten track, skip the A-bomb dome and check out the lesser...

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Helpful?
Thank Sharon S
Washington, District of Columbia, United States
Reviewed 1 week ago via mobile

We received the highest level of service from check in to check out. We loved the updated design and the friendly and competent staff. The room is spacious and bright with a wonderful view of the city. The bed was very comfortable. The room is an open concept where the bathroom vanity/sink are exposed (toilet and shower are private). This...

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Thank Gregory N
Perth, Australia
Reviewed 1 week ago

The room was large, clean, modern and comfortable. Very convenient location close to main train station. Attentive, helpful and pleasant staff. Interior decorating throughout the hotel also very pleasing and relaxing.

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Helpful?
Thank Richard B
Houston, Texas
Reviewed 1 week ago

This was a great choice for us in Hiroshima! The location is so convenient - right next to the train station. It's just directly across the cross-walk. The hotel is really nice, and the rooms and bathroom were really large! Our room had a great view too. We loved the breakfast in the morning - the food was delicious, and...

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Thank Brad V
Reviewed 1 week ago

Like Douglas6 review which I only read after returning from my trip, I too disliked the wet area which allowed the odours, sounds and sights of a typical bathroom to be shared throughout the entire hotel room. Odours - it is not uncommon for hairspray to be used but this smell could not be contained to just the wet area....

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Helpful?
Thank Mark Z
宿泊部支配人, Front Office Manager at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Mark Z Thank you very much for your recent stay with us at Sheraton Grand Hiroshima Hotel. I do appreciate for taking your time to give us a feedback. Our room is designed to have an open space. Actually, we do have rooms with bathroom area that is completely separated by closed door from the bed room. You might...

Hong Kong, China
Reviewed 1 week ago

Perfect location, rooms and services. Staff speak perfect English and friendly. If you are travelling by train, its just next to the Hiroshima station. Many good restaurants around by walking distance.

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Thank mc10111010
London, United Kingdom
Reviewed 2 weeks ago via mobile

I can't find any faults with this hotel. The rooms are large, clean and comfortable and up to modern standards. Service was friendly and checking in and out was easy. The hot and cold breakfast buffet was extensive and had everything you could want from both European and Asian cuisines. The location of the hotel, right next to the station,...

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Helpful?
Thank Danrzr
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: $115 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Hiroshima
#1 Family Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
#1 Business Hotel in Hiroshima
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travelers.
17 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views, quieter floor”
 of 5 bubbles richiechan, 4 days ago | Read review
“Half price buffet was good. Plenty of restaurants in the train station and there is a supermarket next door accessible by the overpass.”
  • Nearby garden Shukkien at art gallery.
 of 5 bubbles RichardB355, 1 week ago | Read review
“Ask Sheraton Grand for a room with a bathroom not just a wet area, I never thought to have to ask as I have never experienced this before.”
 of 5 bubbles markz789, 1 week ago | Read review
“Bathrooms do not offer much privacy for families travelling together”
 of 5 bubbles TezRazz, 3 weeks ago | Read review
“upgrade your rooms for views”
 of 5 bubbles 78Lizzy, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question