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Sheraton Grand Hiroshima Hotel

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Traveler (1379)
360
Panoramas (4)
Room & Suite (726)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Sheraton Grand Hiroshima Hotel is conveniently situated next to JR Hiroshima Station in Hiroshima City, Japan with direct access to the bullet train and bus terminals. We place guests in the middle of all of the top destinations in Hiroshima City, and we offer total comfort within moments of historic sites.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Hotel links
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Location

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2,244Reviews
1,674Photos
23Q+A
100Room tips
Traveler rating
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Popular mentions
We stayed here a couple of nights and found it excellent in terms of quality and location right by the station. Unlike all other hotels we stayed at in Japan, the rooms were of a descent size. Plenty of good food options at the retail outlet connected to the station.
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Lovely quality hotel with all the usual features that you would expect from the Sheraton brand. We booked a club room which gave us access to the club lounge plus breakfast, this represented really good value. Great location, actually connected to to the Hiroshima railway
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Response from Escape810150, 支配人 at Sheraton Grand Hiroshima Hotel
Responded yesterday
Dear Rod H Thank you very much for staying Sheraton Grand Hiroshima Hotel. We would like to thank you for your gracious comments. We look forward to seeing you again.
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This was a premium hotel on our tour ( so premium our guide was put elsewhere..😶) so the mega big bed wasn't a surprise, the view over the transport plaza toward sunset over the mountains was nice. Being next to the station was no problem and very convenient to all the station
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Response from Escape810150, Front Office Manager at Sheraton Grand Hiroshima Hotel
Responded 2 days ago
Dear Bushwalker_13, Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For room layout and air-conditioning, I sincerely apologize. We take matters such as this very seriously and we promise you that we will work for providing most effective and better service to our entire guests. For room layout, we are improve in future renovation. We hope you will give us a chance to make up and stay with us in the future. We are looking forward to see you again.
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We enjoyed our stay here as it was so close to the station which had an amazing choice of restaurants you did not need to go anywhere else as you could walk to station in minutes The Hotel and great rooms and the staff were helpful and beds were comfortable with all the
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Response from Escape810150, 支配人 at Sheraton Grand Hiroshima Hotel
Responded 3 days ago
Dear nestcottage Thank you for selecting us out of the many possible places here. Thank you for reviewing us and we appreciate your feedback. We are very happy that your trip must be memorable. We look forward to seeing you again.
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This was our second visit -- the first, 4 years ago, was a good experience, but not this time. Like our last visit, we stayed here for 6 nights. First, the positives: the location is excellent, right at the train station, with lots of shopping and restaurants nearby. The
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Response from Escape810150, Front Office Manager at Sheraton Grand Hiroshima Hotel
Responded 4 days ago
Dear hamvestor, Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. We take matters such as this very seriously and we promise you that we will work for providing most effective and better service to our entire guests. We hope you will give us a chance to make up and stay with us in the future. We are looking forward to see you again.
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Professional photo exclusively commissioned by TripAdvisorSheraton Grand Hiroshima Hotel
The Deluxe Corner King Room at the Sheraton Hotel Hiroshima
Professional photo exclusively commissioned by TripAdvisorSheraton Grand Hiroshima Hotel
The Deluxe King Room at the Sheraton Hotel Hiroshima
Professional photo exclusively commissioned by TripAdvisorSheraton Grand Hiroshima Hotel
The Deluxe Corner King Room at the Sheraton Hotel Hiroshima
Professional photo exclusively commissioned by TripAdvisorSheraton Grand Hiroshima Hotel
The Deluxe Corner King Room at the Sheraton Hotel Hiroshima
Bedroom with part open plan bathroom
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123456145
Yes, it stops at the train station, and the hotel is right there.
1 vote
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Is there free WiFi in the hotel
No doubt. (^o^)/
0 votes
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Thank you for choosing Sheraton Grand Hiroshima Hotel. As for the transportation from Hiroshima Airport, we do not have our own shuttle service but there is an airport shuttle runs between Hiroshima Airport and Hiroshima Train Station. The Train Station stop is located at right next to our hotel. It takes about 45 minutes of ride for one way, and the price is 1,340 yen one way P/ person. The shuttle bus leaves from the platform No.2 at the airport and the last bus leaves at 21:40 pm. If you have further questions, please feel free to contact us at any time. Sincerely yours,
1 vote
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12345
"If you enjoy a quiet room location, ask for a room away from the elevators."
"The hotel was busy and I didn't get an upgrade, however the "standard room" they assigned me was more than adequate."
"We liked the odd numbered room facing west."
"High floors to enjoy the view"
"Don't stay here"
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12345620
PRICE RANGE
$128 - $415 (Based on Average Rates for a Standard Room)
LOCATION
JapanChugokuHiroshima PrefectureHiroshima
NUMBER OF ROOMS
238
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