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4-1 Kita 4-Jo Nishi, Chuo-Ku, Sapporo 060-0004 Hokkaido
Lowest prices for your stay
Booking.com
$48
Rakuten Travel
$131
Vio.com
$41
Expedia.com$62
Travelocity$62
Hotels.com$54
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Traveler (495)
Room & Suite (325)
Dining (82)

About

#36 of 200 hotels in Sapporo
Location
4.8
Cleanliness
4.3
Service
3.9
Value
3.9
Choose Hotel Gracery Sapporo to make your stay in Sapporo the most pleasant experience it can be. Hotel Gracery Sapporo is connected to Sapporo Station by the underground station shopping plaza. All guest rooms have an elegant interior and modern facilities, including an excellent security system. A luxurious semi-double bed is prepared for the standard single room. We also have a floor exclusively for female guests.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Business Center with Internet Access
Massage
24-hour security
Baggage storage
24-hour check-in
Parking
Wifi
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Vending machine
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Chinese, Japanese
862Reviews14Q+A31Room tips
Traveler rating
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kenji4861 wrote a review Nov 2021
San Jose, California423 contributions95 helpful votes
Location is great! You can get to this hotel all underground. Land in New Chitose Airport, take a train to Sapporo Station and go straight into the hotel. Sapporo station has all the food and shopping you need. Service is excellent! Big smiles, very prompt, checking-in luggage, all perfect! Room was hot and they brought a fan to the room within minutes. Hotel is older. Booked a standard twin (~$60/night). The hotel looked very modern from the outside so I booked it thinking it was remodeled. The rooms are older and the internet (even when it wasn't packed) was slow. I got an unstable 20mbps connection. Used my pocket wifi instead. Air Conditioning was shut off for some reason. It was hot inside the room. You can't open the window so, we felt trapped. They gave us a fan to use which worked, but dried us up. No views. We booked a twin size room but there was no view. It's overall not a bad hotel. It was quiet, workers were efficient, and the location was great. We got a twin size for the space, but it still felt small and stuffy from the lack of AC. I would try elsewhere next time.
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Date of stay: October 2021
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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wllmwong1 wrote a review Mar 2020
George Town, Malaysia15 contributions19 helpful votes
Staff are very helpful and courteous to guests. Special mention to concierge staff, Hoshikawa san and front desk staff, Yamaji san. They have been a great help to minimize my travel difficulties arising from a sudden flight cancellation due to the Covid-19 virus situation in Hokkaido. Room is excellent and comfortable and always clean. My appreciation to the housekeeping staff.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Room Tip: Higher floor rooms are usually better, in terms of quietness.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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yyduck22 wrote a review Feb 2020
Hong Kong, China6 contributions6 helpful votes
Due to the recent outbreak of coronavirus, we could not confirm our trip until last minute, the hotel staff was very responsive and patient to all the enquiries and requests we made. Although the room was compact as we expected, it was very clean and there were plenty of hand sanitisers throughout the hotel ready for use.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Russ D wrote a review Jan 2020
Hong Kong, China7 contributions3 helpful votes
Ideal hotel for a required city stopover when heading to the ski field. Easy bus connection from Chitose Airport both domestic and international terminals. Central location in Sapporo city to trains, underground, restaurants, bookshop for city winter exploring. Free bus to Rusutsu Ski Resort right outside and close to Niseko Bus. We do 2 nights in and out for our snowboarding trips for city exploring and this is the hotel for this. Rooms compact but comfortable, check in and checkout easy. Highly recommended
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kaz9876 wrote a review Jan 2020
Bath, United Kingdom34 contributions18 helpful votes
Location of the hotel is excellent being directly connected to the main Sapporo Station. The hotel lifts are connected to the underground shopping streets which means we didn't need to venture outside in the cold to get back to our room. The room was small but expected for Japanese hotel room standard. The bed was comfortable. The room was mainly clean but the toilet didn't seem to have been properly wiped down after the departure of the last occupants.
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ElisabethGlen wrote a review Dec 2019
Perth, Australia1047 contributions77 helpful votes
+1
This was our second stop in Hokkaido. We left Rusutsu for Sapporo via bus (must booked online). The bus admin desk was located inside Rusutsu Resort. Take your printed-out booking there prior boarding. Nearest dropped-off point was Century Royal hotel which located opposite Gracery hotel - very convenient! Gracery hotel’s location was opposite Sapporo station/shopping precincts: Daimaru/Apia/Stellar/Esta. Yes, you read it right, it attached to 4 shopping malls, with top floor and basement dedicated for FOOD! And it also had underground walkway all the way to Susukino station - very impressive! You could spend a week and not cover them all. Gracery hotel itself was fabulous, friendly staff, clean and surprisingly spacious. The reception was on the 7th floor, overlooked the shopping precincts. We booked with no breakfast but with the huge mall opposite, choices were endless. Our room was on the 13th floor and the view was amazing. Slippers were provided, as well as pjs, toothbrushes, shampoo, conditioner, soap and other toiletries. Highly recommended!
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Dale W wrote a review Dec 2019
Machida, Japan134 contributions49 helpful votes
This business style hotel is close to the station but a walk to the downtown area where you will find good bars a surprising number of live houses. Staff is friendly, room is small, but the bathroom is larger than more here.
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Date of stay: December 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bintangkechil wrote a review Dec 2019
Singapore, Singapore737 contributions153 helpful votes
This is my second review of the hotel. Location is excellent as it is connected to JR Sapporo Station. Room can accommodate three people. It can be a little tight but I feel its’s manageable. I managed to squeeze in two huge luggage, one medium, one small and one huge bag in the room. Concierge is helpful. They helped me to make a reservation for a popular restaurant in Hakodate. I appreciate that. Not only that, they called my airline to check on some matters. Receptionists need more English training. They understand very little English. I’m a returning guest. Last year, I had two rooms for several nights. This year, we stayed for a total of five nights. Maybe an early check in can really make things pleasant for a returning guest who has been singing praises of your hotel.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ultron wrote a review Dec 2019
Marikina, Philippines127 contributions82 helpful votes
We went to Sapporo during wintertime and there was heavy snow. However, the hotel's direct access to the JR Sapporo station made life easier as we can use the underground passage from the airport train to the hotel. Please note that this route may not be that comfortable if you have big luggage because of the stairs, but still better that walking in the cold. If weather is good, you may choose to use the airport shuttle bus that pass near the front of the hotel (facing JR Sapporo station). This way, you don't need to traverse the underground maze with you big bags. Its easy access to the Sapporo station makes commuting using the subway easier. Sapporo station also has numerous malls to such as Apia, Daimaru, Stellar Place. Eating out is not a problem. The guest room is typical Japan hotel (i.e. small) but it is clean and new. The bathroom is just enough to do your thing. Wifi signal in our room is good but intermittent. Sometimes the speed is slow and we lost signal when in bed. We'll definitely stay here again when in Sapporo.
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Date of stay: November 2019
Rooms
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Sleep Quality
Room Tip: choose rooms with view of Daimaru/JR Station
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Angel wrote a review Sep 2019
Hong Kong, China234 contributions53 helpful votes
The location of the hotel is super convenient as its B1 floor is connected to the underground shopping area of Sapporo station, surrounded by at least five shopping complex. It was a pleasant stay, the room is clean and staffs were friendly. Highly recommended.
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$47 - $89 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoSapporo Station / Nishi Juitchome Station
NUMBER OF ROOMS
440
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HOTEL GRACERY SAPPORO $41 ($̶1̶3̶4̶) - Prices & Reviews - Japan

Frequently Asked Questions about Hotel Gracery Sapporo
Which popular attractions are close to Hotel Gracery Sapporo?
Nearby attractions include Sapporo JR Tower Observatory T38 (0.2 miles), Sapporo Underground Pedestrian Space (0.1 miles), and Stellar Place Sapporo (0.1 miles).
What are some of the property amenities at Hotel Gracery Sapporo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Hotel Gracery Sapporo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Gracery Sapporo?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at Hotel Gracery Sapporo?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Gracery Sapporo?
Conveniently located restaurants include Ikina Izakaya Aiyo Kita-sanjo branch, Rokkatei, Sapporo Honten, and Sky J.
Is Hotel Gracery Sapporo located near the city center?
Yes, it is 0.4 miles away from the center of Sapporo.
Are any cleaning services offered at Hotel Gracery Sapporo?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Gracery Sapporo?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Hotel Gracery Sapporo?
Many travelers enjoy visiting Hokkaido Jingu (2.2 miles), Former Hokkaido Government Office Building (0.2 miles), and Hoheikan (1.4 miles).
Is Hotel Gracery Sapporo accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.