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Hotel Monterey Sapporo

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Hotel Monterey Sapporo
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725 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Davis, California
Level Contributor
167 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 2 nights. It is at the very convenient location, only 5 min walking distance to the Sapporo JR Station. This hotel has an old, nostalgia atmosphere and very English. The size of our room is reasonable and we had two single beds in the room. Beds were very comfortable and bedding and towels were... More 

Helpful?
Thank JaneJ2010
monsap, Front Desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Sapporo. We are glad to hear that the location is convenince for your sightseeing in Sapporo. Also we are happy to know that our room facilities especially bedding are satisfied of you. We truly apologize that our stuff give you an diappointing impression for your first contact. We take this matter and... More 

Singapore, Singapore
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 19, 2016

The hotel was a quick walk from the Sapporo station (can also be accessed by Exit 18 but no escalator, only stairs) about 5 - 7 min. The hotel was easily recognizable but the entrance was not. Staff wasn't very friendly and welcoming, no smiles. The family room was beautiful though, very English and very spacious. Toilet and bathroom were... More 

Helpful?
Thank chemislove
monsap, Front Desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Sapporo. We are glad to hear that room is good for your family. We are truly sorry that our staff give you an disappointing impression. We take this matter and your important opinion seriously. We will train all staffs hardly and try to not to happen same matter again. More 

Level Contributor
166 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 12, 2016

This hotel is very Western inside and out and I liked its consistency. In particular, I liked its elevators. The room is also spacious and comfortable. Its morning buffet is something. It offers a very wide variety of dishes, Western as well as Japanese.

Helpful?
Thank Ryusuke M
monsap, Front Desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Sapporo. We are glad to hear that you enjoy hotel facilities and decoration and the room is comfortable for you. Also we are happy to hear you are saticfied our breakfast, too. We are looking forward to have your next visit. More 

1 review
5 of 5 stars Reviewed August 10, 2016 via mobile

My family of 12 had 4 rooms booked for a 5-night stay at Hotel Monterrey Sapporo. We loved the "old world" vibe but especially liked that the beds and pillows were comfortable after a full days worth of touring. The rooms each had 1.5 baths, which was convenient if 2 people had to use the toilet or get ready in... More 

Helpful?
Thank Charley B
monsap, Front Desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very mcuh for staying Hotel Monterey Sapporo. We are happy to hear that you enjoy your 5-night stay in our guest room and breakfast. Also we are glad to know that our room facilities are able to help your comfortable stay. We look forward to see you next time. More 

Singapore, Singapore
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 7, 2016

The decorations, cleanliness and architecture were superb. But in the rare occasions that I encountered rude or abrasive Japanese staff. A female staff at the reception was rather rude and very unusually, spoke to you as if you're an inferior creature. It could be just individual dislike from her end as one of my other tour mates requested for tape... More 

Helpful?
Thank onsen2015
monsap, Front Desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Sapporo. We would like to sincerely apologize that you had such a disappointing stay because of the poor customer service you received. This is obviously not the experience we would like you to have at our hotel. We fully understand your frustration at not receiving proper service of guest relations. Sometimes we... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed July 29, 2016

room is small, staff are polite, location is convenient, close to JR station and department stores, did not have breakfast; however, price is high, recently want to book again but the price is very high

Helpful?
Thank CheukJoe
monsap, Front Desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Sapporo. We are glad to hear that location is convenience for your sightseeing. We have some room plan with breakfast and different type of room. We hope that we are able to offer nice room plan next time. More 

pampanga philippines
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 25, 2016

Hotel Monterey Sapporo is superbly located near restaurants,pachinko places, convenience stores, shopping areas and even the bus terminal. Lobby is mediocre with not so bright lighting, crampy set up and no place to sit. Rooms are not so big with no English channel on its TV/Cable system. Room furnishing is quite outdated and needs replacement. Bathroom amenities are quite essential.... More 

Helpful?
Thank DanCerdena
monsap, Front desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Sapporo. we are glad to hear that the location is convenience for your sightseeing. We are sorry that our facilities and room are not able to come up to your expectations. We maintain the room facilities, but we will do our best for comfort stay of our all guest. More 

1 review
5 of 5 stars Reviewed July 25, 2016 via mobile

The hotel is charming, beautiful, with spacious rooms. The service is efficient and warm. The breakfast buffet is a very good spread. Best of all the hotel is centrally located and walking distance to many sites: Sapporo tower, many department stores and best of all, Hokkaido king crab restaurants.

Helpful?
Thank Bienvenido B
monsap, Front Desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Sapporo. We are happy to hear that you enjoyed the breakfast buffet and hotel facilities. Also we glad to know that the room was comfortatble for you . We hope you wil enjoy next visiting to Sapporo and some different season in future. More 

Kuala Lumpur
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 20, 2016

Am happy with this hotel as the rooms are relatively comfortable in size (by Japanese standard) and cozy. Am also happy with the location. Sapporo Station, Odori Park, Nijo Market are a short walk away. Avid walkers can even walk to Susukino from the hotel. There is a sizable 7-11 convenient store right behind the hotel in case one needs... More 

Helpful?
Thank FoodHound_12
monsap, Front Desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Sapporo. We are glad to hear that you enjoyed sightseeing in Sapporo downtown without inconvenience. Also we are happy to hear that we were able to help your stay comfortably. We are looking forward to seeing you next time. More 

Singapore, Singapore
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

A European style hotel near the Sapporo station (a comfortable 5minutes walk). While near ESTA mall and the underground shopping center, the area is not too busy hence it is perfect for those who want convenience but does not like crowd. The hotel was clean, toilet was of decent sizs. buffet breakfast was good.

Helpful?
Thank traveller_arden
monsap, Front Desk Hasegawa at Hotel Monterey Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Sapporo. We are happy to hear that you enjoyed going around Sapporo Downtown without inconvenience. Also we are glad to know that the room and breakfast are satisfied. We look forward to seeing you next time! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Monterey Sapporo is a British-themed hotel, graced with a façade of King's yellow and encapsulating the traditions of modern Europe, most notably London, England. The hotel's centerpiece is a splendid English indoor-garden, which is bathed in natural light from above and adorned throughout with the colorful flowers of the season. This courtyard is the perfect place for guests to sink into the rustic furniture, relax and unwind. ... more   less 

Additional Information about Hotel Monterey Sapporo

Address: 1-3 Kita 4 jo Higashi, Chuo-ku, Sapporo 060-0034, Hokkaido
Location: Japan > Hokkaido > Sapporo > Sapporo Station
Price Range: $68 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monterey Sapporo 4*
Number of rooms: 250
Reservation Options:
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Hotel Style:
#2 Business Hotel in Sapporo
#7 Luxury Hotel in Sapporo
#9 Romantic Hotel in Sapporo
#17 Family Hotel in Sapporo
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