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4-2 Kita 1 Jo Nishi, Chuo-Ku, Sapporo 060-0001 Hokkaido
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Traveler (1116)
Room & Suite (675)
Dining (205)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sapporo Grand Hotel
Updated 10/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 198 in Sapporo
Location
4.5
Cleanliness
4.2
Service
4.3
Value
3.9
Travelers' Choice

Finding an ideal family-friendly hotel in Chuo does not have to be difficult. Welcome to Sapporo Grand Hotel, a nice option for travelers like you.

Sapporo Grand Hotel is a family-friendly hotel offering a flat screen TV, a refrigerator, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk, room service, and a concierge. Plus, guests can enjoy a hot tub and an on-site restaurant, which have made this a popular choice among travelers visiting Chuo. For guests with a vehicle, parking is available.

Close to some of Chuo's most popular landmarks, such as Akapla (0.1 mi) and Sitatte Sapporo (0.1 mi), Sapporo Grand Hotel is a great destination for tourists.

While in Chuo, you may want to check out some of the restaurants that are a short walk away from Sapporo Grand Hotel, including Nemuro Hanamaru JR Tower Stellar Place (0.3 mi), Seafood Buffet Restaurant Nanda (0.6 mi), and Suage Honten (0.5 mi).

There is no shortage of things to do in the area: explore popular monuments and statues such as Leonard Bernstein Statue, Arishima Takeo Literary Monument, and Horace Capron Statue.

Sapporo Grand Hotel puts the best of Chuo at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Coffee shop
Skiing
Car hire
Business Center with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Bath / shower
Refrigerator
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, Japanese

Location

Full view
100Great for walkers
Grade: 100 out of 100
731Restaurantswithin 0.3 miles
67Attractionswithin 0.3 miles
1910Reviews44Q+A95Room tips
Traveler rating
  • 643
  • 886
  • 289
  • 55
  • 37
Time of year
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Popular mentions
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Most Recent
Ramadurai R wrote a review Oct 2021
Cincinnati, Ohio122 contributions86 helpful votes
Great location (700m from Sapporo Station), good amount of dining options, even though some of the on-site restaurants were closed and great staff. Breakfast buffet was great - plenty of western and Japanese options. Room was spacious and comfortable and good choice of in room amenities. Loved the in room coffee
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Date of stay: October 2021Trip type: Traveled
1 Helpful vote
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Response from Ueda Shin, 支配人 at Sapporo Grand Hotel
Responded Nov 19, 2021
この度はご宿泊賜りありがとうございます。 またクチコミ投稿戴き重ねてお礼申し上げます またのご来館お待ちいたしております。 札幌グランドホテル セールス&マーケティング支配人 上田 慎
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Finds_posts wrote a review Jul 2020
Jakarta, Indonesia243 contributions178 helpful votes
the hotel is just few blocks away from Sapporo station. it is connected directly to the underground station. very iconic.. lots of stores and restaurants nearby. breakfast, you have japanese and western options..
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Date of stay: August 2019
Value
Service
Sleep Quality
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Response from 岡西 昭子, オーナー at Sapporo Grand Hotel
Responded Sep 30, 2020
Dear owlfinn san First I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. Also, thank you for the kind words regarding our location and options of our restaurants. We all hope that you will come back to stay at our hotel for your next trip to Hokkaido again. Yours very sincerely,
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Safariholic wrote a review Apr 2020
Horsham, United Kingdom1938 contributions526 helpful votes
'Average' is probably a bit harsh, but to be absolutely honest there was nothing that stood out and made you think that that Aspect was a bit out of the ordinary - so Average. Nothing Special. Unremarkable seems to all fit. Called Grand, but unless one is thinking of the French word for 'large' (500 Rooms & huge Conference Rooms)', then one has to say there was not much that was Grand about it. Way back in the 1930s it might have been. Now I'm afraid it needs a makeover and a sizable does of TLC. Just from the outside it is not a welcoming sight, with all of the design og a Office Block about it
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Date of stay: September 2019
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Response from , オーナー at Sapporo Grand Hotel
Responded Aug 22, 2020
Dear Safariholic san Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We have read comments about our hotel. However we are sorry to hear that you have not completely satisfied with your stay at our Hotel. Taking into consideration your feedback, we will review your comment and try to improve it in order to contribute to your comfortable hotel life. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We hope that you will consider us for your next trip to Hokkaido again. Yours very sincerely,
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pauljer wrote a review Apr 2020
Singapore, Singapore711 contributions451 helpful votes
Keep the curtains of the old-fashioned rooms open and wake to the sight of the city commercial offices spread out before you, just past your toes. These are not rooms designed for lingering in or honeymooning, or for inviting friends to stay who are, say, over 6 foot. What this micro-hotel lack in size, décor, service and style, it makes up for in the superb location. Centrally situated in close proximity to JR Tower, Sapporo Station and the subway, it is ideal for travellers keen to get up, out, and take on Sapporo. An abundance of excellent restaurants and shopping are a short stroll away including Paseo Mall, Daimaru Department Store and Tokyu Department Store Food Court. Truly an old-world ambience that transport guests back in time. This is the true truth as I say it as it is…
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Date of stay: May 2019
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Response from 黒崎 正敬, その他 at Sapporo Grand Hotel
Responded Aug 15, 2020
Dear Pauljer san Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We have read your comments at our hotel. However, we are very sorry to hear that you have not satisfied with your stay at our Hotel. Taking into consideration your feedback, we will review your comment and try to improve it in order to contribute to your comfortable hotel life. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. Yours very sincerely,
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RandyRively wrote a review Feb 2020
Manila, Philippines109 contributions73 helpful votes
First time visiting Sapporo and so glad we made the choice to stay at the Sapporo Grand Hotel. I always like staying at old hotels, and the Grand was celebrating 85 years. The hotel, established in 1934, is very comfortable and modernized. The room was very spacious and we liked being on the top floor - perfect spot for watching it snow over the former government building. Excellent location and walking distance to everything … including the Sapporo Snow Festival activities. Breakfast options were great and the free flow of Hokkaido Milk was greatly appreciated. The staff are friendly and very much accommodating. Highly recommend this hotel and look forward to a return visit.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded Feb 24, 2020
Dear Randy Rively san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. Also, thank you for the kind words regarding our room, location, breakfast options and staff members. Your words are a great motivator for all of us to work for this hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We look forward to welcoming you for your next trip to Hokkaido again. Yours very sincerely,
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uribenya wrote a review Feb 2020
Galilee Region, Israel37 contributions44 helpful votes
Sapporo Grand hotel is centrally located 10 minutes walk from the central train station and 5 minutes from the ODORI park for the Snow Festival in February. All the walking can be done in underground streets. Breakfast is a good combination of Japanese and western food.
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Date of stay: February 2020
Rooms
Location
Service
Room Tip: Ask for tghe bigger room. The standard rooms are a bit small for two people.
See more room tips
2 Helpful votes
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded Feb 24, 2020
Dear uribenya san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. Also, thank you for the kind words regarding our and breakfast options. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We all hope that you will come back to stay at our hotel for your next trip to Hokkaido again. Yours very sincerely,
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Loven wrote a review Feb 2020
30 contributions22 helpful votes
Loved the lobby of this place, great for big groups and close to the Sapporo Tv Tower. Has Train access on the basement floor. It is great for big groups, has a starbucks in the building and the breakfast options are great!
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Date of stay: February 2020Trip type: Traveled
2 Helpful votes
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded Feb 24, 2020
Dear lovendeez san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. Also, thank you for the kind words regarding our lobby, location and breakfast options. Your words are a great motivator for all of us to work for this hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We all hope that you will come back to stay at our hotel for your next trip to Hokkaido again. Yours very sincerely,
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Neens from Australia wrote a review Jan 2020
Sydney, Australia22 contributions7 helpful votes
The hotel is in a wonderful location! I appreciated the entrance from the Odori walkway when I first arrived off the JR train from the airport. Beds were comfortable, rooms clean, staff attentive. Could not fault it! Loads of food options. Especially enjoyed the jazz band at restaurant 1934. Close proximity to the Clock Tower, Sapporo Tv tower and odoriferous Park. Be sure to visit the Hokkaido Museum of Modern Art. It’s a gentle 23 minute walk away and currently hosts a private collection of modern masters such as never before seen works of Matisse, Roualt, Picasso, Chagall to name a few! I will definitely return! Below is a photo of the Odori walkway entrance.
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Date of stay: January 2020Trip type: Traveled
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded Jan 14, 2020
Dear neenAustralia san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. Also, thank you for the kind words regarding our location, rooms, staff members and JAZZ performance at “Lounge & BAR Old Saloon 1934 (when Sapporo Grand Hotel opened in). Your words are a great motivator for all of us to work for this hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We all hope that you will come back to stay at our hotel for your next trip to Hokkaido again. Yours very sincerely,
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ClaireLoves wrote a review Dec 2019
Singapore River, Singapore6 contributions
Dear sir We are so impressed with the services level of 2 staff - Ms Sara Shimbori and Mr Shigesato Nakano . Ms Sara Shimbori - strong woman ! She carried all our bags and was so warm . In our culture we let the man do the carrying , we felt bad letting a lady carry our bags and very heavy ones due to our ski gears. She does it swiftly and with a smile and ease. Amazing . Ms Shimbori she is also like a doreamon that Has every answer to everything ! And fast! And she prepares and help us to go to restaurants , directions, a very conscientious and expert in her area. We are very grateful to all her recommendations which is exactly what we wanted. Listening to customers is very important. Thank you so much Ms Shimbori ! Another person we want to highlight and thank is Nakano san . Yesterday morning I dropped one of my earrings into the face washing basin . Is a pink sapphire earring with diamond. I was very upset , and my hubby and I look underneath the sink and think 🤔 is likely gone. Is my favourite earring I have for many years. When I went down To explain the situation not many of the counter know what I am trying to explain . Mr Nakano patiently trying to understand what I am saying . And he fixed everything for me . This must be a difficult task. He steadfastly assisted and I was very delighted when there was instruction there to ask me to pick up the item. Dear Mr Nakano , thank you for doing this for me and I really so happy to recover my favourite earrings. It means so much to me. The whole experience is so wonderful for both of us. Please take good care and treasure this 2 staff and groom them. They have the calibre to become managers. Also the hotel is located in such a great location that is so convenient. The weather is cold and we can literally walked in the linked walkway. Thank you to the team for bringing us this unforgettable experience. We will be back for sure.
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Date of stay: December 2019Trip type: Traveled
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded Dec 28, 2019
Dear ClaireLoves san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. Also, thank you for the kind words regarding our location, service and staff members with detailed explanations. Your words are a great motivator for all of us to work for this hotel and we are really proud of our team and Ms.Shimbori & Mr.Nakano. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We all hope that you will come back to stay at our hotel for your next trip to Hokkaido again. I wish you a Pleasant and Happy New Year ! Yours very sincerely,
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Bliss wrote a review Dec 2019
Singapore, Singapore5 contributions
This was our first trip to Sapporo and we booked ourselves at Sapporo Grand Hotel as it was highly rated on Tripadvisor. We took the bus from Chitose Airport which stops directly outside the hotel so it was convenient for us as we had quite a number of luggages. The hotel location was very convenient as it was only 10min walk from Sapporo Station. The room was a bit dated however the hotel made up for it with its excellent service. We would like to thank Ms. Akiko Okansihi who was excellent in helping us make alternative ski reservation as the original ski resort we booked had cancel our reservation due to the weather. Everyone from the front desk to the concierge was extremely helpful thus making our stay much more comfortable and enjoyable!
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Date of stay: December 2019
Rooms
Service
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded Dec 28, 2019
Dear victorsZ8817YA san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. Also, thank you for the kind words regarding our location, front desk, concierge service and staff members with detailed explanations. Your words are a great motivator for all of us to work for this hotel and we are really proud of our front desk, concierges team and Ms.Akiko OKANISHI. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We all hope that you will come back to stay at our hotel for your next trip to Hokkaido again. I wish you a Pleasant and Happy New Year ! Yours very sincerely,
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PRICE RANGE
$66 - $128 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoNishi Juitchome Station
NUMBER OF ROOMS
504
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Frequently Asked Questions about Sapporo Grand Hotel
Which popular attractions are close to Sapporo Grand Hotel?
Nearby attractions include Sapporo Underground Pedestrian Space (0.1 miles), Odori Park (0.2 miles), and Stellar Place Sapporo (0.3 miles).
What are some of the property amenities at Sapporo Grand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Sapporo Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sapporo Grand Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Sapporo Grand Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sapporo Grand Hotel?
Conveniently located restaurants include Northern Brand Shop, Ikina Izakaya Aiyo Kita-sanjo branch, and Hakodate Uni Murakami Sapporo.
Are there opportunities to exercise at Sapporo Grand Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Sapporo Grand Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Sapporo.
Are any cleaning services offered at Sapporo Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sapporo Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sapporo Grand Hotel?
The staff speaks multiple languages, including English and Japanese.