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Sapporo Grand Hotel

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1,405 Reviews from our TripAdvisor Community

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Showing 322: English reviews
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Chicago, Illinois
Reviewed 3 days ago NEW

We stayed here for 4 nights during our recent trip to Hokkaido. Great location, minutes away from plenty of shopping spots like Parco, Don Quijote, and Toyku Hands as well as many restaurants. The Odori subway station is also conveniently located near by (~6 min walk). However, the hotel itself could use a little work. The lobby was very nice...

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Helpful?
Thank Nerissa T
Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

I would say that d location is great n d hotel is linked to the Sapporo JR station via the underground walkway that u can easily take in the hotel from the room all the way to B1. Im concerned about how accessible it is to strangers too as the older wing you do not need an access card. Rooms...

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Thank Mindii19
Immingham, England, United Kingdom
Reviewed 1 week ago

I arrived at the hotel at about 1300 and was informed that my room would not be ready until 1500. This was a major issue as I had to get changed and attend a conference (where I was to deliver a presentation) by 1500. After some discussion a room was magically found that was supposedly the same standard as the...

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Thank Christopher G
Singapore
Reviewed 1 week ago

Stayed here upon arrival in Sapporo, the location is not too far from the station if you walk from the ground but when you are underground, the walk seems really far. There are a lot of restaurants and café around the hotel so it is very convenient. I booked for 3 person in a room and they said the original...

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Thank axio99
Reviewed 1 week ago

We booked 5 nights (with breakfast) through hotels.com for their Japanese style room. We are a family of 2 adults and 2 kids (5 & 2). However, we had an unpleasant encounter when we were checking into the hotel. We were told that our booking does not include breakfast for my kids and we have to pay 1400yen for my...

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Thank JERS11
Sydney
Reviewed 2 weeks ago via mobile

We stayed there four nights and our room was in the main tower. The room was very tiny and it had old antique furnitures which look different from when I made the booking online. Thankfully when I complained the next day they moved us to a different room in the newer tower, more spacious and modern with coffee machine and...

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Thank Ezra-Oz
Kuala Lumpur
Reviewed 3 weeks ago via mobile

We stayed here for 2 nights after skiing in Niseko and wanted to see Sapporo and the ice festival. Big plus of this hotel is the location and convenience - Starbucks is just next to the hotel and there is a connector just outside the hotel where you can walk underground towards the JR station and all the shops. We...

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Thank JoeCool_KL
CA
Reviewed 3 weeks ago

Stayed here 2 nights for ice festival, about 7-10 minutes walk to the festival. Has great buffet breakfast with sweet shrimp. Fast free wi fi in the room. Love the free slippers in the room, has hard bottom.

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Thank bobolee55
Reviewed 4 weeks ago via mobile

Great communication and plenty of thoughtful tiny details!!!! Definitely I'll visit it again 雖然不是很高級的飯店 但是整體空間浴室空間都恰到好處 應有盡有 梳妝台茶几衣櫃 浴室許多小巧思,毛巾兩組會有不同的顏色分辨辨識,吹風機也是另外提供非壁掛式,鏡子也有一處貼心的除霧設計 覺得真的是值得造訪的一家超值飯店唷!

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Thank Eugenie L
San Diego, California
Reviewed February 13, 2017 via mobile

I don't understand why this is raved about. I felt the Japanese choices to be poor. It's better to go to Nijo market for tons of Japanese breakfast choices if you are going to be up early. The streets of Sapporo are nice to walk among in the early AM before everyone is off rushing to work.

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1Thank zpaksux
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Northern Terrace Diner
Northern Terrace Diner
Cuisines: Japanese, International
Waraku
Waraku
Cuisines: Japanese
Big Jug
Big Jug
Cuisines: Japanese
Koukaku
Koukaku
Cuisines: Chinese, Japanese
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sapporo Grand Hotel

Address: 4-2 Kita 1 Jo Nishi, Chuo-ku, Sapporo 060-0001, Hokkaido
Location: Japan > Hokkaido > Sapporo > Nishi Juitchome Station
Price Range: $81 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sapporo Grand Hotel 4*
Number of rooms: 504
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Sapporo
#8 Business Hotel in Sapporo
#8 Romantic Hotel in Sapporo
#11 Family Hotel in Sapporo
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Questions & Answers

Here's what travelers have asked, with answers from Sapporo Grand Hotel staff and other travelers.
19 questions
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Questions? Get answers from Sapporo Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for rooms in the new section.”
 of 5 bubbles 983christopherg, 1 week ago | Read review
“Day trip pick up Hotel”
 of 5 bubbles MunMun2014, Jan 27, 2017 | Read review
“All outward facing rooms have double glazed windows. Quiet and dark when you draw the curtains.”
 of 5 bubbles roppongi, Jan 23, 2017 | Read review
“Highest floor”
 of 5 bubbles Karenlaii, Dec 22, 2016 | Read review
“Ask for room in Main Building.”
 of 5 bubbles masonhung, Dec 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question