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Hotel Emisia Sapporo

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Hotel Emisia Sapporo
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579 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Kauai, Hawaii, Usa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel when we visited the Yuki Matsuri Snow Festival in Sapporo in February. This hotel is a 5 minute walk from the train station. The hotel is popular for weddings so it has it's own chapel and a wonderful pastry shop. The hotel has 2 towers, each with it's own set of elevators. The hotel has... More 

Helpful?
Thank Placido V
Singapore, Singapore
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 27, 2016

Hotel is located conveniently near to the Shin-Sapporo station, hence easy access to dining and shopping. Several car rental companies are also located nearby, all within minutes by foot. We are a family of 5 and got a big room with 4 single beds. The room is considered big by Japanese standard, toilet and bath is also big and clean.... More 

Helpful?
Thank LowYC
HESRooms, 支配人 at Hotel Emisia Sapporo, responded to this review

Thank you for your stay with us. We are happy to know you had a comfortable stay with us. The family room you stayed is only a few we have, but these rooms are popular for group use. We are glad you liked that room. We are looking forward to have your next reservation soon again. Best Regards, Hotel Emisia... More 

Kuala Lumpur, Malaysia
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 13, 2016

Location: Conveniently located where JR station was 5 min walking distance and subway just across the road of hotel's main entrance. Room: Stayed in a twin room. Size wask ok, clean room with very comfy bed. Bathroom: Small as usual (Don't expect large bathroom in Japan) but clean and hot water worked fine. Wifi: Free wifi worked fine for me

Helpful?
1 Thank Nt_Angel
HESRooms, Reservation Assistant Manager at Hotel Emisia Sapporo, responded to this review

Thank you for your stay with us, and thank you for your comment. There are many room types we have, and some of them are large room. If you have chance to visit to our hotel again, please think about that larger room types also. We are waiting for your reservation in near future. More 

Melbourne, Australia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 5, 2016 via mobile

Stayed 4 nights in smoking room. The room was not large but adequate however the furniture is in need of an update as was the kettle and some furniture was marked and grubby. The bed and linen was good which is one of the main things I look for. House keeping was good and room on 22nd floor had good... More 

Helpful?
Thank Stephen M
HESRooms, Reservation Assistant Manager at Hotel Emisia Sapporo, responded to this review

Thank you for your stay with us. We are sorry that we cannot make your stay comfortable. we can bring coffee and tea supplies more, so from next time, please contact to guest service center by phone. We have Video on Demand in all guest rooms when you buy TV card at elevator hall, then you can have more English... More 

Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2016

Emisia Hotel's room was clean and spacious.Front desk check in staff was efficient but not friendly when we checked in on 16 Dec.However ,we had encountered nice,helpful staff in between..Views from our room 27 th floor was really Beautiful!! There are 3 shopping Malls near Emisia.Convenient if you are hungry,there's & Seven -Eleven Store nearby at the JR (Shin-Sapporo). Easy... More 

Helpful?
Thank happyla138
HESRooms, Rooms Assistant Manager at Hotel Emisia Sapporo, responded to this review

Thank you for your stay with us, and also thank you for taking time for us to make a comment. We will re-training all our lobby and front staff to have hospitality and "omotenashi" once again to make all guests comfortable. We are looking forward to have your reservation soon in near future. More 

Singapore
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed December 29, 2015

Stayed in Hotel Emisia at Sapporo while on a holiday. Room is towards the small side, as with most city hotels. Simple accommodation with all the necessary amenities and cleanliness is good. Another plus point is the availability of wi-fi in the room and supermarkets and 7-11 within walking distance. Ideal for short stays.

Helpful?
Thank Reincarnated
HESRooms, Rooms Assistant Manager at Hotel Emisia Sapporo, responded to this review

Thank you for your stay with us, and thank you for your comment. There are many other room types which include big size room, if you have chance to visit us again, please reserve that room and experience other stay. We are waiting for your next reservation. More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 29, 2015

Located at the outskirts of Sapporo but this hotel is located just opposite Shin Sapporo JR Station, and there are a few shopping malls & departmental stores which are located a stone throw away. Rooms were spacious and clean, and service was pleasant. Only downside is there are only four lifts and not all lifts are accessible to all floors... More 

Helpful?
Thank jiaaqi
HESRooms, Rooms Assistant Manager at Hotel Emisia Sapporo, responded to this review

Thank you for your stay and comment for us. We have changed our elevator system, and now all 4 lifts are accessible to all floors. So, from your next stay, your stay will be much fine than this December. For breakfast, the menu will change regarding seasons, so we hope you will find you good breakfast on your next visit.... More 

Taipei, Taiwan
Level Contributor
239 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed December 15, 2015

I really had a good night of sleep at Hotel Emisia, it's not within the city so it's pretty quiet at night. Across the street there is an entrance for Shin Sapporo Station and to get to shopping district in Sapporo Station is about 10 minutes by subway. There is also a shopping Mall nearby that's open till 9 PM... More 

Helpful?
Thank Astrawhatandahalf
HESRooms, Cafe Dom Assistant Manager at Hotel Emisia Sapporo, responded to this review

Thank you for your stay with us. We are glad you had a fine stay with us. We will re-think about breakfast menu when we change it regarding seasons. More 

Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 16, 2015

Rooms are good sized for 3 people. Beds are very comfortable. Location is far from Sapporo city but the annexed complex has a good supermarket and probably good restaurants which we didnt have a chance to explore as we were out most days. Breakfast buffet is not a big selection but very tastefully done. We especially enjoyed the spa every... More 

Helpful?
Thank MLM0613
the Coast
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed October 21, 2015 via mobile

This is not a hotel near shopping area. It is located in the outskirts, but it is a nice hotel for resting. Rooms are small but we were fortunate to get the corner room. I love their breakfast spread, it is delicious. Japanese milk is unbelievably rich, and I love it. However, there are two supermarkets near this hotel, which... More 

Helpful?
Thank DUDETTE33
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Emisia Sapporo, the place where smiles and happiness overflow! Experience the beauty of Hokkaido in any season and experience the type of sophisticated Japanese-style hospitality which only our hotel can offer. ... more   less 

Additional Information about Hotel Emisia Sapporo

Address: 5-5-25 Atsubetsu Chuo 2 Jo, Atsubetsu-ku, Sapporo 004-0052, Hokkaido
Location: Japan > Hokkaido > Sapporo
Price Range: $61 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Emisia Sapporo 4*
Number of rooms: 512
Reservation Options:
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Also Known As:
Sheraton Sapporo
Sapporo Sheraton
Hotel Style:
#12 Spa Hotel in Sapporo
#17 Luxury Hotel in Sapporo
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