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New Otani Inn Sapporo

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344 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice Hotel. Breakfasts are great with many variety either western or Japanese style. Rooms are typical Japanese size. Average with well spaced bathrooms. Great Location. 10mins walk to JR tower and shopping Malls. Enjoyable stay

Helpful?
Thank Patrick L
Petaling Jaya, Wilayah Persekutuan, Malaysia
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel location is superb! We walked to major attractions ie. Odori Park, Susukino, Esta within 10 minutes. Grand Hotel (bus stop where we take Chuo bus to airport) is also within 10 minutes walking distance. The rooms are nicely decorated with modern feel, equipped with high speed internet and a big flat screen tv. Do obtain a copy of Rurube... More 

Helpful?
Thank kxinyun
ニューオータニイン札幌, お客様担当マネージャー at New Otani Inn Sapporo, responded to this review

Thank you very much for staying with us. We are pleased to know you have enjoyed not only the facility but also the location. We look forward to welcoming you back again in the near future. More 

Singapore
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

Spacious room . If you have a family of 4 and don't enjoy 'extra bed', go for quadruple room. Spacious and comfortable. Though hotel is not new, it's well maintained and clean. Highly recommended for its excellent location too. Walking distance to nijio, odori park,JR, etc..

Helpful?
Thank Beiyikua
ニューオータニイン札幌, お客様担当マネージャー at New Otani Inn Sapporo, responded to this review

Thank you very much for staying at New Otani Inn Sapporo and taking time to post your feedback about us. We are very pleased to read your comments. We look forward seeing you again. More 

Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed March 2, 2016

This hotel was nice. It was in a great location with easy walking access to Sapporo's main train station and eating and shopping locations. The room was nice, it wasn't small like I was expecting, in fact it was quite spacious. For the price I would recommend this hotel to anyone that wants a good night sleep in a good... More 

Helpful?
Thank Ryan W
ホテルニューオータニイン札幌, 支配人 at New Otani Inn Sapporo, responded to this review

Thank you for staying at New Otani Inn Sapporo and taking time to post your feedback about us. We are very pleased to read your comments. We look forward welcoming you again very soon. More 

Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 30, 2016 via mobile

Hotel was clean and well organised. Convenient and easy to locate. Staff was very helpful when we had problem taking the subway early in the morning to the airport when the subway entry was closed and helped us hired a taxi to the sapporo station. The only problem was they barely understand any English. There were someone drilling on the... More 

Helpful?
Thank Brenda S
ニューオータニイン札幌, お客様担当マネージャー at New Otani Inn Sapporo, responded to this review

Thank you very much for staying at New Otani Inn Sapporo and posting your feedback about us. We are pleased to read your positive comments . However,we are very sorry to hear the inconvenience regarding English skill of our staff.We shall take some appropriate measurement and training for improvements. We hope that we may have the pleasure of welcoming you... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 25, 2016

The hotel is located closed to the JR Sapporo Station, we caught the shuttle bus from Chitose Airport to the hotel, it took us around 1 hr and 20 mins, we could arrive at the hotel early had we caught the train, however, there was less walking and no need to carry 2 luggages to go up and down with... More 

Helpful?
Thank William W. C
ニューオータニイン札幌, 支配人 at New Otani Inn Sapporo, responded to this review

Thank you for staying at New Otani Inn Sapporo and taking time to post your feedback about us.We are very pleased to read your comments. We look forward to serving you again. More 

Tokyo Prefecture, Japan
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 19, 2016

I stayed in a package flights and this hotel 3 night stay, and it was quite reasonable. The room was not so big, but enough for 1 person. The pancake was great in the breakfast. The station is close and you can walk to ODORI area.

Helpful?
Thank mooassam
ニューオータニイン札幌, 支配人 at New Otani Inn Sapporo, responded to this review

Thank you very much for staying in New Otani Sapporo and posting for your comments.We will do our best.We look forward serving you again. More 

Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 9, 2016 via mobile

good adequate hotel. no smoky smell. use subway exit 24 if you have large heavy luggage as there is an elevator. 21 & 22 is stairs. larger double room 23 Sq meter is enough to open large luggage. breakfast was interesting. memorable was fluffy pancakes and miso noodle. hotel is bus stop for skiing resorts.

Helpful?
1 Thank Mark S
ニューオータニイン札幌, 支配人 at New Otani Inn Sapporo, responded to this review

Thank you for staying at New Otani Inn Sapporo and taking time to post your feedback about us.We are very pleased to read your comments. We look forward welcoming you again very soon. More 

Singapore
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed December 30, 2015

A typical hotel with all the basic necessities. Room is adequate but nothing to shout about. Windows could be opened but from my room, there isn't much view to talk about as it is blocked by adjacent buildings. Cleanliness is good though. No onsen is available at this hotel, but the food (buffet) is pretty decent, and wi-fi is provided... More 

Helpful?
Thank Reincarnated
ニューオータニイン札幌, 支配人 at New Otani Inn Sapporo, responded to this review

Thank you very much for staying in New Otani Sapporo and posting for your comments.We will do our best.We look forward serving you again. More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 16, 2015

Old but comfortable hotel, have a new renovated floor that costs a little more, also famous for their buffet breakfast. Wifi works smoothly with no password needed. Walking distances within Sapporo, Odori station where a lot of shops/eateries and underground walkways. Do check weather as it is not easy to walk in thick or old slippery snow from JR Sapporo... More 

Helpful?
2 Thank nisoltsu
ニューオータニイン札幌, 支配人 at New Otani Inn Sapporo, responded to this review

Thank you for staying at New Otani Inn Sapporo and taking time to post your feedback about us.We are very pleased to read your comments. We look forward welcoming you again very soon. More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation

Additional Information about New Otani Inn Sapporo

Address: 1-1-1 Kita 2jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Location: Japan > Hokkaido > Sapporo > Sapporo Station , Odori Station , Bus Center Mae Station
Price Range: $98 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Otani Inn Sapporo 3.5*
Number of rooms: 340
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Hotel Style:
#24 Business Hotel in Sapporo
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