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Mitsui Garden Hotel Sapporo

Certificate of Excellence
18-3 Kita 5 jo Nishi 6 Chuo-ku,, Sapporo 060-0005, Hokkaido
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485 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Sydney, New South Wales, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Less than 10 minutes from Sapporo station. This hotel would be a great base to get to see in Sapporo. It would be a good use for business trip. Room is clean and modern, breakfast is ok. They have a quite large public bath so if you are interested in exploring Japanese culture, you should try.

Helpful?
Thank Maki H
HK
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here twice this trip while visiting the lavender fields in Furano. The hotel is very conveniently located 5 mins from JR train station and a leisurely 15 mins walk to Hokkaido government building, Odori park, Akarenga Terrace. The staff is helpful and we left our luggage behind since we were going away for Furano for a night. They... More 

Helpful?
Thank Eve18
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Pros: Polite and accommodating staff Hotel is near to the JR Sapporo station (5 min walk) and right opposite the Michelin 3 star restaurant "Sushi Tanabe" Hotel gave me a free upgrade of a room simply because there was availability! Convenience store right around the corner for any last minute requirements.

Helpful?
Thank ALYC86
Level Contributor
6 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Based on Japanese hospitality standards, Mitsui Garden falls below the average line. The night front office staff members was more concerned in her paperwork than assisting us in understanding the arrangements needed for us to book a day tour coming morning. No warmth or smile was carved on her face through the conversation. She even started to raise her voice... More 

Helpful?
Thank Nicholas L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great location, nice staff. Room is a bit small, but its normal for Japan hotels. I think its easier to get to the hotel if you walk outside of the JR station first, there are not much signage inside the malls connected to JR station. The washroom does not match the modern image of the hotel.

Helpful?
Thank Meowu W
Hong Kong, China
Level Contributor
144 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in a triple room which was quite crammed, we only had 2 suitcases (24-inch ones) but were not able to fully open one of them due to a lack of space in the room. Free coffee in the breakfast room from 3pm. In-room wifi was strong. Public bath was excellent but quite crowded at night. Car parking costs... More 

Helpful?
Thank Free D
Madison, Wisconsin
Level Contributor
144 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 3 nights in a superior double. Location: 5 minute walk from JR station. Get out of the station on the south side. You should see Daimaru dept store on your right and also the Century Southern Hotel. Walk towards the Century Southern. Mitsui Garden is next hotel past it. Room: Compact room but has everything you need. Even a... More 

Helpful?
1 Thank katgreen
San Francisco, California
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Title says it all. Staff not trained well to handle the tour group mob scene in the lobby everyday as well as individual guests. As a member of this particular hotel chain, I was appalled at the rudeness and attitude of the front desk staff. They will ignore you and the service is not the same if they recognize you... More 

Helpful?
Thank Armourclad
Singapore, Singapore
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Our family of 5 stayed in a Standard Twin Room (2 pax) and a Moderate Twin Room (3 pax) for 5 nights in mid June 2016. Both rooms were 26m square and booking was made via Japanican. Location: We followed the directions given on the hotel's website, i.e. on foot from West Exit of JR Station. We were lost. No... More 

Helpful?
Thank cloversze
Tokyo, Japan
Level Contributor
132 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 14, 2016 via mobile

Located in the vincinity of Sapporo station this Hotel is well above business hotel but slightly below 4 star level. Overall very good service and absolutely satisfactory rooms in regards of cleanness, space and furniture/equipment quality. Price is adequate.

Helpful?
Thank Bixier G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Mitsui Garden Hotel Sapporo

Address: 18-3 Kita 5 jo Nishi 6 Chuo-ku,, Sapporo 060-0005, Hokkaido
Location: Japan > Hokkaido > Sapporo
Price Range: $91 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mitsui Garden Hotel Sapporo 3.5*
Number of rooms: 247
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Hotel Style:
#12 Family Hotel in Sapporo
#13 Romantic Hotel in Sapporo
#16 Business Hotel in Sapporo
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