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It's 4.5 in TripAdvisor, for me only 2stars,why? First I have to say they are first hotel that let me check in at 2pm. After that everything when wrong, first they may more carrying about Japanese customers so they have not good English, that's fine,...More
1 Thank ShaneLin691215
Response from FrontofficeManager31, 支配人 at Mitsui Garden Hotel SapporoResponded 2 weeks ago
Hello, thank you ver much for taking time to share your feedback of your stay in Mitsui Garden Hotel Sapporo.
We regret to learn that our room prepare failed your expectaion.
Moreover, we understand the English skill of our staff need improvement.
No nonsense strict check-in at 1500H. You can leave your bags there before checking-in. Staff were friendly and answered all questions. Room is rather small, but hey it's at city centre. Room was quiet and its toilet bowl was the latest Japanese version. Hardly any...More
Lovely onsen, nice lobby, room was well equipped. The bed was comfy and the bathroom was with bathtub. Highlight of our stay was onsen on second floor. It was quite deserted and I was literally the only person at the onsen. It's a stone threw...More
Response from FrontofficeManager31, Front Office Manager at Mitsui Garden Hotel SapporoResponded 5 weeks ago
Thank you for your stay at Mitsui Garden Hotel Sapporo for your recent stay in Japan.
We have read your comments about the hotel and we greatly appreciate that you took the time to write them. As you informed, we are pleased to notice that...More
The room was unexpectedly spacious (compared to Hearton). On top of two single beds, there was a sofa as well. My friend and I could open two big suitcases without any problems.
The hotel staff were also very polite. No problem to communicate with them...More
Management response:Responded August 5, 2017
Thank you for having stayed at Mitsui Garden Hotel Sapporo and for shearing other reviewers in detail. We have read your comments attentively and are pleased to hear that you were satisfied with your stay, our location and our service. As you know, our hotel...More
Stayed here twice in one week - first 3 nights and again second call for 2 nights. Fast check-in and check-out with a nice reception and very good information given.
Great location which is very convenient and not far away from shopping mall and Sapporo...More
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Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
$66 - $237 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Family Hotel in Sapporo
#13 Romantic Hotel in Sapporo
#16 Business Hotel in Sapporo
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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