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Mercure Hotel Sapporo

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Mercure Hotel Sapporo
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1,009 Reviews from our TripAdvisor Community

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Showing 471: English reviews
Singapore, Singapore
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW

I stayed at the hotel for a total of 4 nights. The hotel is well connected by subway stations and located right in town. The airport bus service is also located just at the junction adjacent to the hotel. There is a 24 hour convenient store just round the corner, approximately 10 m away from the hotel main entrance. Room... More 

Helpful?
Thank BlessedAloy
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Hi BlessedAloy, Thank you for the fantastic review and for highlighting the Hotels location to public transport and amenities. Your comments certainly resonate with previous feedback received from many guests. We hope to see you again in the near future and thank you for taking the time to share your experience of the Mercure Sapporo. Warm Regards, Dean Daniels General... More 

Sydney, Australia
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW

The hotel is conveniently located and close to all the popular city attractions. the hotel room size is bigger than average for a Japan main city standard. It has a space for travelers to park their car temporarily and load/unload their luggage. The only downside of the room is the room is not as clean compared to other hotels. Housekeeping... More 

Helpful?
Thank Richard S
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Dear Richard S, Thank you for taking the time to share your experience and please accept my apologies for the issues experienced with Housekeeping. We pride ourselves on our service levels and have controls in place with the cleaning company to minimize any cleanliness issues. I will be using your feedback to improve the systems in place an i certainly... More 

Singapore, Singapore
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW via mobile

This hotel is what I will recommend to all if you are in Sapporo! 1)Location is great with underground shopping Malls and other Malls nearby! 2) staff were friendly and knowledgeable. Went extra mile in ensuring a home away from home experience! 3)good room- decent sized room , they allow kids under the age of 12 to stay if they... More 

Helpful?
Thank Arosub
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Dear Arosub, Thank you so much for your fabulous review and for choosing to stay at the Mercure Sapporo. It was our pleasure to be of service and we hope to see you again in the near future. Warm Regards, Dean Daniels General Manager More 

Level Contributor
4 reviews
Reviewed 6 days ago NEW

We found hotel availability rather tight when searching for a late October stay in Hakodate and Sapporo, even though we tried to reserve early. Based on good experience with Accor hotels in Europe, we chose the Mercure in Sapporo for a three day stay. We were pleasantly surprised by the well designed room, spacious by Japanese hotel standards, good service,... More 

Helpful?
Thank Chuck P
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Hi Chuck P, What more can I say but thank you so much for a glowing review. Great to hear that the rates were competitive for your stay and our location was a highlight. Once again thank you for taking the time to share your experience and for choosing to stay at the Mercure Sapporo. Warm Regards Dean Daniels More 

Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

We have stayed at Mercure Hotel Sapporo for 5 nights with warm welcome from hotel's staff. The hotel is located close to metro station and nearby underground shopping center that make us easy to go sightseeing and do activities around Sapporo.

Helpful?
Thank Ratakorn B
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Value for money. Location is very convenient, few mins walk to susikino station & tanukikoji shopping street. Room is clean & comfortable. Decent size toilet esp we need ample space to shower our little one. Front desk staff are always courteous and helpful. Some of them can converse well in English. Very thankful that the staff showed us the airport... More 

Helpful?
Thank xiaoheibi
Level Contributor
6 reviews
5 hotel reviews
Reviewed 2 weeks ago via mobile

Staying at Mercure Hotel. We were allocated a room with two super singles and two singles. Big! Big toilet too - there is a bathtub ! Very spacious and the hotel is strategically located. Nearby the famous Ramen Alley.

Helpful?
Thank joo580
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Hi Joo580, Thank you for choosing the Mercure Sapporo for your first stay in Sapporo we hope to see you again on you second trip. Warm Regards, Dean Daniels More 

Level Contributor
2 reviews
Reviewed 2 weeks ago via mobile

My first trip to Sapporo and decided on this petite looking hotel. Excellent location with lots of eateries and shopping nearby. The famous ramen alley is just a stone throw away. Was most surprised at the size of the room as most of the hotel rooms in Japan is really tiny. We got a room that fits 4 single beds... More 

Helpful?
Thank ong m
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

This modern city centre hotel is very conveniently located for the underground, car hire, shops and restaurants. It is smart and attractive with helpful staff and good food. The breakfast was varied and plentiful. Just one word of warning however, last orders in the hotel bar and restaurant are at 19.30. As the hotel was near to many different bars,... More 

Helpful?
Thank Jane C
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Huge rooms (stayed in their family room with triple bed + sofa). Location is on Susukino district (means late night supper is always handy) & airport limousine bus stop is just accross the road. My check in staff was very lovely, however there's another reception staff that are a bit rude (for japanese standard). She seems a bit annoyed when... More 

Helpful?
Thank Evelyn W
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Dear Evelyn, Thank you so much for sharing your experience and please accept my apologies for the service issue experienced at the Front desk I will highlight this with my team. We certainly hope to see you again in the near future and once again thank you for your review. Kind Regards Dean Daniels General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Mercure Hotel Sapporo

Address: 2-2-4 Minami 4 Jo Nishi, Chuo-ku, Sapporo 064-0804, Hokkaido
Location: Japan > Hokkaido > Sapporo
Price Range: $57 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Sapporo 3*
Number of rooms: 285
Reservation Options:
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Hotel Style:
#4 Family Hotel in Sapporo
#4 Business Hotel in Sapporo
#5 Romantic Hotel in Sapporo
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel Sapporo staff and other travelers.
36 questions
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See all questions (36)

Questions? Get answers from Mercure Hotel Sapporo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“View from room across street was fine.”
  • View of neighborhood across street from Sapporo Mercure. Note subway entrances at bottom right.
 of 5 bubbles ChuckP411, 6 days ago | Read review
“Susukino is just around the corner and has a lot of eateries.”
 of 5 bubbles davidlS3592QB, Sep 13, 2016 | Read review
“Family room is you have kids”
 of 5 bubbles ericlR7681II, Aug 11, 2016 | Read review
“Higher floor for a good view”
 of 5 bubbles 282mlk, May 25, 2016 | Read review
“Don't choose this hotel”
 of 5 bubbles victoriayun, May 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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