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Cross Hotel Sapporo

2-23 Kita 2 Jo Nishi, Chuo-Ku, Sapporo 060-0002 Hokkaido
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Traveler (771)
Room & Suite (404)
Dining (94)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#19 of 196 hotels in Sapporo
Travelers' Choice

See why so many travelers make Cross Hotel Sapporo their hotel of choice when visiting Chuo. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you.

Nearby landmarks such as Sitatte Sapporo (0.1 mi) and Akapla (0.2 mi) make Cross Hotel Sapporo a great place to stay when visiting Chuo.

Rooms at Cross Hotel Sapporo offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.

A 24 hour front desk, a concierge, and 24 hour check-in are some of the conveniences offered at this hotel. A hot tub and a lounge will also help to make your stay even more special. If you are driving to Cross Hotel Sapporo, parking is available.

Travelers looking to enjoy some sukiyaki & shabu shabu can head to Kassai Nishiwaki or Tokachi Beef Shabu-Shabu Specialty Restaurant Shabu Tokachi. Otherwise, you may want to check out a seafood restaurant such as Nemuro Hanamaru JR Tower Stellar Place, Seafood Buffet Restaurant Nanda, or Hyosetsu no Mon.

If you’re looking for something to do, Sapporo Underground Pedestrian Space (0.1 mi), Tea Ceremony Ren (0.4 mi), and Clock Tower (Tokei-dai) (0.1 mi) are a nice way to spend some time, and they are all within walking distance of Cross Hotel Sapporo.

At Cross Hotel Sapporo, your comfort and satisfaction come first, and they look forward to welcoming you to Chuo.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Bicycle rental
Taxi service
24-hour security
Coffee shop
Breakfast buffet
Complimentary instant cofffee
Vending machine
Hot spring bath
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
Languages Spoken
English, Japanese


Full view
100Great for walkers
Grade: 100 out of 100
721Restaurantswithin 0.3 miles
75Attractionswithin 0.3 miles
1493Reviews28Q+A51Room tips
Traveler rating
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  • 567
  • 138
  • 33
  • 23
Time of year
Traveler type
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  • English
Popular mentions
Neil Whitcombe wrote a review Sep 2020
Mirfield, United Kingdom990 contributions101 helpful votes
This is a lovely Japanese style hotel only about five minutes or so walk from the main JR Sapporo railway station. The hotel is clean and the breakfasts were good, it also has separate male and female onsen/baths, which is a great way to relax. Very nice hotel to stay at if you are planning to visit Sapporo in the future, and I would certainly recommend it.
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Date of stay: January 2020
Sleep Quality
3 Helpful votes
Response from SAPPORO CROSS HOTEL, General Manager at Cross Hotel Sapporo
Responded Sep 4, 2020
Dear Mr/Ms neilwJ2510MB, Thank you for your great feedback. We are so glad you enjoyed our Breakfasts with new year special menu. We look forward to welcoming you back.
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Peter G wrote a review Aug 2020
Tokyo, Japan11 contributions4 helpful votes
Cross Hotel is in a great location, and is a beautifully designed comfortable city hotel. Traveled as a couple and would stay here again. The rooms are on the small side, but that's nothing new in Japan of course. The staff are friendly and welcoming, and the hotel is very clean. We didn't eat at the hotel, as given its location there are plenty of places nearby to try for food and drink. Would recommend staying here for a short city break - it has all you need.
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Date of stay: August 2020
Response from CROSS HOTEL SAPPORO, 支配人 at Cross Hotel Sapporo
Responded Sep 2, 2020
Dear Mr/Ms PJDG, Thank you for your feedback. We are so glad you enjoyed our location,and Staff service. We look forward to welcoming you back.
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angel0bj wrote a review Mar 2020
Singapore, Singapore4 contributions
Cross hotel was our first stop of our 10 day Hokkaido trip. Chose it mainly due to location as it’s just a short 7-8 mins walk from Sapporo Station. Check in was a breeze and room was ready when we were there at 2pm. We booked the deluxe twin room which comes with a sofa bed. Room is a little tight typical of Japanese hotel but sufficient for our family of 4. What I love most about the room was the coffee grinder and coffee beans! I’m a coffee addict so grinding and brewing your own coffee every morning is a good wake me up. Onsen is on the top floor, not huge but good size, outdoor is just a small pool. Vanity area is equipped with Dyson hair dryer! Breakfast was optional and we didn’t opt for it since there’s plenty of choices around. The yakitori restaurant just outside the hotel is a must try! Reasonably priced and super yummy! Be prepared to wait though, limited seats inside. Very pleasant stay overall.
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Date of stay: December 2019
Kristine N wrote a review Feb 2020
Rozelle39 contributions24 helpful votes
We spent 2 nights here for the snow festival. A lovely stay. The staff were helpful and friendly. As with all foreign countries, language can be fun but they try to help as much as possible just like I always find the Japanese, so wiling to help tourists. The onsen is great and the view amazing particularly if snowing as it has an outside open roof. The cross, higher floors are great (roomy by Japanese standards) and we enjoyed the free bar at 4pm before venturing out for dinner. A great location and close to everything. If looking for any ski gear we found the Sapporo Factory which is only a 10 min walk and a great selection of outdoor gear.
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
Andrew L wrote a review Feb 2020
101 contributions67 helpful votes
Recently stayed 5 nights at this hotel and second time in a Cross brand hotel. Whole experience was seamless and efficient. Extra benefits as Hotels.com Silver member. Staff can speak English and will try their best to help even if challenging to find the right words. The staff member who served us at check in was very friendly and greeted us daily when she is on duty. Free Happy Hours Drinks and Onsen is a ++ Would definitely go with a Cross Branded Hotel in the future.
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Date of stay: February 2020Trip type: Traveled with family
3 Helpful votes
$98 - $259 (Based on Average Rates for a Standard Room)
sapporo cross hotel
JapanHokkaidoSapporoSapporo Station
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Frequently Asked Questions about Cross Hotel Sapporo
Which popular attractions are close to Cross Hotel Sapporo?
Nearby attractions include Sapporo JR Tower Observatory T38 (0.3 miles), Sapporo Underground Pedestrian Space (0.1 miles), and Odori Park (0.3 miles).
What are some of the property amenities at Cross Hotel Sapporo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cross Hotel Sapporo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cross Hotel Sapporo?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Cross Hotel Sapporo?
Yes, valet parking is available to guests.
What are some restaurants close to Cross Hotel Sapporo?
Conveniently located restaurants include Northern Brand Shop, Ikina Izakaya Aiyo Kita-sanjo branch, and Sky J.
Is Cross Hotel Sapporo located near the city center?
Yes, it is 0.1 miles away from the center of Sapporo.
Are any cleaning services offered at Cross Hotel Sapporo?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Cross Hotel Sapporo?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Cross Hotel Sapporo?
Many travelers enjoy visiting Hokkaido Jingu (2.4 miles), Former Hokkaido Government Office Building (0.3 miles), and Hoheikan (1.2 miles).
Is Cross Hotel Sapporo accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.