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West Lake Golden Plaza Hotel

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West Lake Golden Plaza Hotel
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283 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Oklahoma City, Oklahoma
Reviewed 3 weeks ago

We stayed there only one might up to our trip to Hangzhou but we have to recommend this hotel to every one. The room is very with the nice view from the balcony. The restaurant only offers Chinese options and I would suggest to have breakfast outside. Good position..only 15 min walk from the Lake...and a lot of good shops.

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Helpful?
Thank christinajardan
Reviewed 3 weeks ago via mobile

We enjoyed 2 nights at this hotel. good environment. The location of this hotel is very good for travellers. Lots of shopping place and subcontinental restaurants nearby. breakfast of this hotel is okay for subcontinental people. Room is heated well. Toilet is very small. Wi-fi is working in the room, but very slow. Overall, I like this hotel.

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Helpful?
Thank Dr. Mayin M
South Africa
Reviewed October 10, 2016 via mobile

Was with a group for business. So ideally this would not be my choice of hotel. Somewhat below 4 star, the hotel needs lots of tlc. Nice sized room, comfortable bed. All Chinese tv no English channels at all. Staff speak very little English. So our guide spoke on our behalf. Bathroom ceiling was full of water damage. Meals were...

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Thank Shirls45
Reviewed July 30, 2016

Big clean rooms with very well maintained amenities Corner rooms on the west end have additional space Very helpful staff Great central location with lots of late night shops, eateries etc Most locals don't speak English, you might need a translating app (All Google services not accessible without a VPN)

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Thank yellowbandana
Melbourne, Victoria, Australia
Reviewed May 15, 2016 via mobile

We stayed 2 nights in this hotel and after 15 days in China it is in our bottom 2 hotels. We checked in around 11pm and found the woman behind the counter to be not very welcoming...I don't think we even got a hello. We were lucky to have a guide to assist us. We were on the 15th floor...

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Thank Jo C
Singapore, Singapore
Reviewed December 14, 2015

The hotel provided us big room, Is very comfortable to stay there. The toilet also very big. The price is not expensive is worth staying in this hotel. Location also not bad, easy to travel around! a short distance to another hotel can get transport bus to/from the airport. quite convenience just pay RMB35/- If go Hangzhou can try to...

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Thank Kellin100
Hong Kong, China
Reviewed February 9, 2015

Looking at the standard room rate of rmb 1,600 for a king-sized bedroom doesn't make it exactly cheap, and not having any western dining outlet in the hotel does not improve on it. Interestingly, the front door to the hotel was never opened and only a small side door was usable... Why? To keep the cold from coming in too...

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Thank gl0ugl0u
Mumbai, India
Reviewed January 15, 2015

I stayed during my business trip to China at this hotel. The location of the hotel is good but there is nothing special to mention about this hotel. The staff at reception does not understand English much which is a problem. Moreover the hotel and the rooms look little older. Positives are rooms are good in size, good bed, bathroom...

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1Thank guru52
New York City, New York
Reviewed December 22, 2014

A room deposit of RMB500 is required. We got room 1403, with 2 double beds, and it must face the west side or something because it was extremely hot. And the vents no longer blow AC, just heat, which is ridiculous because the city was still a balmy 50F. We had to get a fan from housekeeping and she was...

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1Thank Tardykat
Kuala Lumpur, Malaysia
Reviewed December 15, 2014 via mobile

There's no English hotel name on the exterior, just Chinese characters. Decor is not outstanding, staff has very little or no knowledge of English. The lobby bar is not purpose built. It has dividers as partitions from the hotel lobby and it's located under the grand staircase that leads to the 1st floor restaurant where buffet breakfast is served. The...

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Helpful?
Thank Ric_L123
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities

Additional Information about West Lake Golden Plaza Hotel

Address: No.131 Jiefang Road, Shangcheng District, Hangzhou 310009, China
Location: China > Zhejiang > Hangzhou
Price Range: $56 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Lake Golden Plaza Hotel 4*
Number of rooms: 288
Reservation Options:
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Hotel Style:
#19 Best Value Hotel in Hangzhou
#47 Luxury Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from West Lake Golden Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“good price to book the this hotel room”
 of 5 bubbles Kellin100, Dec 14, 2015 | Read review
“Upper floor rooms and on backside are more quiet.”
 of 5 bubbles guru52, Jan 15, 2015 | Read review
“Channel 86 will give you CCTV in english”
 of 5 bubbles JanR470, Apr 15, 2014 | Read review
“rooms are all ok , dont expect a view, try and get the front rooms.”
 of 5 bubbles Looknfeel, Jul 4, 2013 | Read review
“Good-viewed room needed to be asked to the hotel”
 of 5 bubbles Kevin1982-Tan, Aug 21, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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