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Grand Hyatt Hangzhou

Traveler (502)
Room & Suite (163)
Video (2)
Certificate of Excellence


#27 of 2,634 hotels in Hangzhou
Certificate of Excellence
Following 18 months of renovations, Hyatt Regency Hangzhou will be re-branded to Grand Hyatt Hangzhou on December 18, 2018. The hotel is an inviting escape for guests and locals alike to indulge in a modern luxury experience like no other, while seeking out the best Hangzhou has to offer. Located at the crossroads of local culture and global business, Grand Hyatt Hangzhou will be the first Grand Hyatt hotel in Zhejiang Province and the 15th in Greater China. Until Mar 2019,we will be undergoing refurbishment of our guestrooms.Between 9:00-18:00 from Monday to Friday,10:00-17:00 Saturday to Sunday.Thank you for your understanding.
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Property amenities
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Free parking
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
Great View
Centrally Located
Hotel links
Visit hotel website
Hotel deals
100Room tips
Traveler rating
  • 550
  • 389
  • 102
  • 28
  • 21
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Popular mentions
lakeside is an incredible bustle, especially in the evening , but this was extremely tranquil inside. the remodelled floor had a very high level of finish and rooms were pretty spacious. Restaurant was fine and service generally good. only drawback was layout of the big room in
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Review collected in partnership with Hyatt Hotels
Hotel's Favorite
great place directly facing enchanting beauty of westlake. Hotel is undergoing a complete renewal in 2018 for upcoming best place to stay in Hangzhou. 28 Hubin is one of the best chinese restaurants in town
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Review collected in partnership with Hyatt Hotels
Responded Aug 7, 2018
Dear guest, Warm greetings from Hyatt Regency Hangzhou! Thank you very much for taking the time to share with us your feedback from your recent stay with us. Your kind words of praise for our hotel location is greatly appreciated. Our hotel is indeed offering the fantastic overview of the famous West Lake, and you must not miss this famous scenic spot when traveling in Hangzhou. Besides, the 28 hubin Road Chinese restaurant is also very attracting for its good reputation among our valued guests like you. It is our honor to receive the praise from you and we will be sure to share your generous feedback to the whole them. This praise will only serve to further motivate our associates as it demonstrates that their efforts are being recognized by our valued guests. We were all delighted to learn that you enjoyed your stay with us and we do look forward to welcoming you back in the hopefully not too distant future Yolanda Qin Assistant Public Relation Manager Hyatt Regency Hangzhou
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Spent a few nights at this refurbished hotel overlooking the beautiful lake. After checking in Bonnie was very helpful with local informatin and escorted us to our room. We had access to the Club where Slava was particularly helpful with marking up a map of local landmarks and
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Business trip. Perfect location as very close to the lake. Staff was nice and helpful, from room reservation to morning call. Room was nice but Breakfast was kind of expensive though. Will stay there again and enjoy the lake view.
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Review collected in partnership with Hyatt Hotels
We truly enjoyed the experience at the Executive Lounge. The staff was extremely professional and helpful. Slava was extremely delightful, personable and professional. We have been very impressed with Slava and the staff at the Lounge. Overall we had a pleasant experience at
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Review collected in partnership with Hyatt Hotels
$195 - $296 (Based on Average Rates for a Standard Room)
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