We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Hangzhou

Overview
Visit hotel website
No.28 Hubin Road, Shangcheng District, Hangzhou 310006 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from Grand Hyatt Hangzhou
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from $134.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hangzhou hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "92a3d1a1faee43d2859fe4d77eb87c0a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":543325,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[125388500],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":134,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"92a3d1a1faee43d2859fe4d77eb87c0a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":167,"lowestMetaPrice":134,"additionalPartner":false,"highestMetaPriceDisplay":167,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":167,"lowestMetaPrice":134,"highestMetaPriceDisplay":167,"hotelName":"Grand Hyatt Hangzhou","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkyYTNkMWExZmFlZTQzZDI4NTlmZTRkNzdlYjg3YzBhIiwiQUlLIjoiZWEwNzAyYWFmMDE4NDQ4ZDg2Y2IxODk0OTYzY2NkZWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "12/23/2018", "checkOut": "12/24/2018", "lowestPrice": "$134", "hasDates": true, "hacComplete": false, "contentIdMappings": {"125388500":"Hyatt"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,048)
Filter reviews
538 results
Traveler rating
284
162
66
17
9
Traveler type
Time of year
LanguageEnglish
More languages
284
162
66
17
9
Show reviews that mention
All reviews lake view west lake water show chinese restaurant musical fountain excellent location club floor swimming pool is breakfast buffet is room rate beautiful city train station business hotel business trip china concierge lakefront
FilterEnglish
Updating list...
1 - 5 of 538 reviews
Reviewed 5 days ago

I had a wonderful stay. Got a room with a great view of the lake. The staff especially Slava and Roger at the restaurant took great care of me and went great extent to make me feel special. I would recommend this hotel to all...More

Date of stay: December 2018
Thank sanfuehrer
Response from Expedition772162, Public Relations Manager at Grand Hyatt HangzhouResponded 5 days ago

Dear guest, Warm greetings from Hyatt Regency Hangzhou! Thank you very much for taking the time to give us your feedback. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an unforgettable one. We...More

Hotel's Favorite
Reviewed August 6, 2018

great place directly facing enchanting beauty of westlake. Hotel is undergoing a complete renewal in 2018 for upcoming best place to stay in Hangzhou. 28 Hubin is one of the best chinese restaurants in townMore

Review collected in partnership with Hyatt Hotels
Date of stay: August 2018
2  Thank Giorgos F
Management response:Responded August 7, 2018

Dear guest, Warm greetings from Hyatt Regency Hangzhou! Thank you very much for taking the time to share with us your feedback from your recent stay with us. Your kind words of praise for our hotel location is greatly appreciated. Our hotel is indeed offering...More

Reviewed 1 week ago

This is a very nice hotel with great services. The staff is really caring and helpful. In particular, the lounge is just wonderful. It is a peaceful place with great food, good tea, and perfectly run by Slava. The hotel has a top location along...More

Date of stay: November 2018
Thank Philippe L
Response from Expedition772162, Public Relations Manager at Grand Hyatt HangzhouResponded 1 week ago

Dear guest, Warm greetings from Hyatt Regency Hangzhou and thank you very much for taking the time to share your comments with us. We are delighted to read that you have enjoyed your stay with us, especially the good location of our hotel and our...More

Reviewed 1 week ago

Nice check in process and very helpful staff for the traveling tips. It is not easy traveling China if you do not have Alipay. We have a very helpful staff helping us book show tickets and tours and he cares our needs. Hotel location is...More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank MMandJJ
Response from Expedition772162, Public Relations Manager at Grand Hyatt HangzhouResponded 1 week ago

Dear guest, Warm greetings from Hyatt Regency Hangzhou and thank you very much for taking the time to share your comments with us. We are delighted to read that you have enjoyed your stay with us, especially the good location of our hotel and our...More

Reviewed 2 weeks ago

We had a lake view room on the 7th floor. It was a bit dated and smelled of stale cigarette smoke even though all the rooms are supposedly non-smoking. The room was also very noisy, as the hotel is currently undergoing renovations. The hotel did...More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank rickyuan
Response from Expedition772162, Public Relations Manager at Grand Hyatt HangzhouResponded 2 weeks ago

Dear guest, Warm greetings from Hyatt Regency Hangzhou and thank you very much for taking the time to share your comments with us. We are delighted to read that you have enjoyed your stay with us.It is our honor to receive the praise from you...More

View more reviews
About
Description
Following 18 months of renovations, Hyatt Regency Hangzhou will be re-branded to Grand Hyatt Hangzhou on December 18, 2018. The hotel is an inviting escape for guests and locals alike to indulge in a modern luxury More experience like no other, while seeking out the best Hangzhou has to offer. Located at the crossroads of local culture and global business, Grand Hyatt Hangzhou will be the first Grand Hyatt hotel in Zhejiang Province and the 15th in Greater China. Until Mar 2019,we will be undergoing refurbishment of our guestrooms.Between 9:00-18:00 from Monday to Friday,10:00-17:00 Saturday to Sunday.Thank you for your understanding. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Sauna
Self-Serve Laundry
Wheelchair access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
388
Price range
$184 - $255 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Hangzhou Hotel Hangzhou
,
Hyatt Hangzhou
,
Hangzhou Hyatt Regency
Location
China > Zhejiang > Hangzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
388
Price range
$184 - $255 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Hangzhou Hotel Hangzhou
,
Hyatt Hangzhou
,
Hangzhou Hyatt Regency
Location
China > Zhejiang > Hangzhou
Photos
Traveler (474)
Room & Suite (172)
Dining (35)
Pool & Beach (22)
Business Center & Event Rooms (8)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 2,639 nearby hotels
Chaptel Hangzhou
47 reviews
.14 miles away
Baili Shahupan Hotel
9 reviews
.14 miles away
New Dongpo Hotel
67 reviews
.19 miles away
Elan Inn (Hangzhou Longxiang)
115 reviews
.21 miles away
Nearby RestaurantsSee all 2,964 nearby restaurants
28 Hubin Road
186 reviews
.02 miles away
JiangHu Qian Sushi HangZhou XiHu
45 reviews
.05 miles away
KaiYue DaTang Ba
11 reviews
.03 miles away
Haxnbauer The German Resturant (In 77)
13 reviews
.12 miles away
Nearby AttractionsSee all 452 nearby attractions
Ping Hu Qiu Yue
403 reviews
.73 miles away
Baoshi Mountain
27 reviews
.72 miles away
Phoenix Temple
14 reviews
.83 miles away
King Qian's Memorial
17 reviews
.83 miles away
Questions & Answers
Get quick answers from Grand Hyatt Hangzhou staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Rooms facing the lake."
sanfuehrer
5 days ago
Read review
"choose the window view room"
amyzhao2000
Oct 29, 2018
Read review
"Could not say"
lyndaroth
Oct 23, 2018
Read review
"room with access to top are perfect"
hosni3105
Oct 10, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing