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Merchant Marco Hotel

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#39 of 2,365 Hotels in Hangzhou
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Merchant Marco Hotel
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243 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Honolulu, Hawaii
Reviewed March 25, 2017

This is a artfully decorated, clean hotel centrally located to West Lake. I was able to walk to the Lake within 5-10 minutes away and enjoy the lake festivities. The personnel at the lobby were very helpful especially when I needed to do some shopping and cannot speak chinese. They were able to set up our trip to see the...

Thank kanoe
Cardiff, United Kingdom
Reviewed March 3, 2017

The hotel comes with all the luxury you will ever need for a 4 stars hotel. The shower and bath facility is fantastic and the room is very clean. The location of this hotel is very close to West Lake which is ideal if you are planing to visit Hangzhou.

Thank Cheungy123
Florida City, Florida
Reviewed January 6, 2017

This is a hotel in a good location and with friendly staff. About 15 min walk to West Lake and many local eateries and shopping along the way. We totally didnt smell any cigarettes smell on our non smoking room. Buffet breakfast with great varieties and enjoyed it very much! Our room had partial view of West Lake but was...

Thank NamasteNing
Reviewed December 31, 2016 via mobile

We booked this hotel 3 days before arrival via ctrip. Great pricing. Upon arrival, the check in was smooth. The lobby looked basic with efforts to put up some Christmas dress up. When we entered our room, we were completely wowed by the cleanliness and the thoughtfulness. We were a family of 2 adults and 1 kid. There were 3...

Thank Sharon F
Singapore, Singapore
Reviewed November 10, 2016

Thank you TripAdvisor for pointing out this hotel! I ultimately chose this hotel due to the very central location--near MRT, near West Lake, near shopping centres, and lots of food options in walking distance, both cheap and (for HZ) high end. I only hesitated due it being a local hotel, as I have found the quality at local mainland hotels...

Thank Clarence K
Hong Kong, China
Reviewed November 5, 2016

We are a group of four and we met up in Shanghai from different directions. This is recommended by a local person and is a place of very convenience location. Rooms are standard comfy and clean. Just 200m away from the subway and very close to the lakeside.

Thank dorluk
Fairfield, Connecticut
Reviewed September 10, 2016

I loved my room in this hotel. I had a corner room where I could see the West Lake. The hotel is only a couple of blocks to major shopping and a bit more to the lake. The rooms are large. The bathroom has a separate water dispenser for filtered potable water. The room and bathroom were very clean. I...

Thank Stephen P
Durban, South Africa
Reviewed August 1, 2016

Location was amazing. West Lake is literally 500m walk from the hotel lobby. The walk is directly through a lovely shopping district. All the big stores like H&M, Forever21, GAP, Apple Store, Zara, Sephora, Uniqlo, Haagen Dazs...as well as elite brands like Hermes, Armani, Zegna, LV, Gucci. Great value for money - rooms were spacious, clean and comfortable. Nice touch...

Thank Zakariyya L
Reviewed June 1, 2016 via mobile

I visited this hotel on a business trip and booked this hotel through Ctrip. I booked with the option paid when when arrived but Ctrip has already debited my account before I arrived in HZ, furthermore when I arrived at the hotel they asked me to pay the whole week fee again which made me quite angry. It took them...

Thank A5306GTjenniferl
San Diego, California
Reviewed June 1, 2016

Not too expensive but I get very wonderful service and a lot of smile. I love this hotel with more details. Of course, they are not perfect because the location is in the center of this city, it's too safe, more convenient and a little noisy...but it's the most important that I can afford it and really enjoy it.

Thank josie315
Questions? Get answers from hotel staff and past guests. Ask a question

92 photos of this hotel

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06/04/2017 06/05/2017
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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Merchant Marco Hotel

Address: No.38 Pinghai Road, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Price Range: $57 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Merchant Marco Hotel 4*
Number of rooms: 228
Reservation Options:
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Also Known As:
Merchant Marco Hangzhou
Hotel Style:
#21 Business Hotel in Hangzhou
#28 Best Value Hotel in Hangzhou
#37 Luxury Hotel in Hangzhou
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Questions & Answers

Here's what travelers have asked, with answers from Merchant Marco Hotel staff and other travelers.
1 question
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Aberdeen, United Kingdom
over a year ago

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Questions? Get answers from Merchant Marco Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“make sure ask for quieter room”
NamasteNing, Jan 6, 2017 | Read review
“I was upgraded to a higher floor with a view of the river, nice! Lowest internet rate are for lower floors”
78clarencek, Nov 10, 2016 | Read review
“South West corner rooms have a view of West Lake”
SMPerle, Sep 10, 2016 | Read review
“Ask for room on higher floor with partial views of West Lake”
zakariyyal, Aug 1, 2016 | Read review
“You don't paid tips but you still can get wonderful service.”
josie315, Jun 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$52* /night
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Prices are for 1 room, 2 adults
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