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11/6/2017 11/7/2017
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    Merchant Marco Hotel

    No.38 Pinghai Road, Hangzhou 310006, China
    Lowest prices for your stay
    11/6/2017 11/7/2017
    Traveler (91)
    Room & Suite (14)
    Dining (4)
    • Excellent30%
    • Very good52%
    • Average14%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “apple store” (2 reviews)
    “west lake” (37 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Nov 6Nov 7
    1 room, 2 adults, 0 children
    • Check booking site for details
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    Reviews (250)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 79 reviews

    Reviewed 1 week ago via mobile

    The Hotel is quite central. Rooms are not very new, but spacious enough. A little old fashioned furniture. Bathroom nevertheless quite nice and good standard. Bed is very comfortable. Internet should be faster. Not many international TV channels.

    Thank mcaillet
    Reviewed 4 weeks ago via mobile

    Very Friendly staff. Very close to West Lake. Less than 10 minute walk. The breakfast food its great a lot of variety from Chinese and western cuisine. The room was super clean, very comfortable bed. Good quality towels, sheets, etc. the water pressure in the...More

    1  Thank mrk162
    Reviewed July 18, 2017

    Superb in every way. Ample, clean room, superb bathroom. Staff attentive. After the first night I asked to please change the mattress because I found it too soft, and promptly they replaced it with a firm one. Perfect location, 10 minutes walk from West Lake,...More

    Thank George S
    Reviewed May 23, 2017

    We stayed here for 2 nights on our way to shanghai. Rooms were nicely decorated and clean. We had breakfast at hotel. The food choice was excellent and freshly cooked. Coffee were brewed instead in a hot pot. Enjoyable.

    1  Thank Ahmoo
    Reviewed March 25, 2017

    This is a artfully decorated, clean hotel centrally located to West Lake. I was able to walk to the Lake within 5-10 minutes away and enjoy the lake festivities. The personnel at the lobby were very helpful especially when I needed to do some shopping...More

    Thank kanoe
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    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Price range
    • $66 - $194 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Best Value Hotel in Hangzhou
    • #21 Business Hotel in Hangzhou
    • #36 Luxury Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 228
    • Reservation Options
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    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Merchant Marco Hangzhou
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    Traveler (91)
    Room & Suite (14)
    Dining (4)
    Hotel & Grounds (70)
    Bathroom (9)
    Sponsored by:
    Grand Metropark Hotel Hangzhou
    332 reviews
    .15 miles away
    Huachen International Hotel
    320 reviews
    .00 miles away
    Westlake No.7 Apartment Hotel
    45 reviews
    .08 miles away
    Friendship Hotel Hangzhou
    230 reviews
    .12 miles away
    Nearby Restaurants
    Haxnbauer The German Resturant (In 77)
    5 reviews
    .09 miles away
    PingHai 53 Restaurant
    8 reviews
    .09 miles away
    Zhu JiaZhuang Bifengtang (PingHai)
    8 reviews
    .02 miles away
    YouHao Restaurant XiHu XuanZhuan Restaurant
    11 reviews
    .09 miles away
    Nearby Attractions
    The silk Market
    36 reviews
    .74 miles away
    Phoenix Temple
    14 reviews
    .62 miles away
    Wushan Night Market
    25 reviews
    .08 miles away
    INtime Mall (West Lake)
    14 reviews
    .72 miles away
    Ask a question
    Questions & Answers
    Darren C
    July 21, 2015|
    AnswerShow all 4 answers
    Response from Cazali | Reviewed this property |
    I don't think they do breakfast - but there were renovations going on in the bar (closed) when we were there (Feb 2015), so possibly that was temporary. There are two Starbucks close by, and we had wonderful dim sum in the... More
    Room Tips
    "Higher the floor better the view"
    Read review
    "make sure ask for quieter room"
    Read review
    "I was upgraded to a higher floor with a view of the river, nice! Lowest internet rate are for lower floors"
    Read review
    "South West corner rooms have a view of West Lake"
    Read review
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