We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Hangzhou Westlake

Traveler (320)
Room & Suite (112)
Dining (40)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from $112.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hangzhou hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "05574979d7f34d098975f972d399abb0", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":498332,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[64695779],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":112,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"05574979d7f34d098975f972d399abb0","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":133,"lowestMetaPrice":112,"additionalPartner":false,"highestMetaPriceDisplay":133,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":133,"lowestMetaPrice":112,"highestMetaPriceDisplay":133,"hotelName":"Sofitel Hangzhou Westlake","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA1NTc0OTc5ZDdmMzRkMDk4OTc1Zjk3MmQzOTlhYmIwIiwiQUlLIjoiNzQwMzNiZmQ1NWYxNDM1ZjliNTQyMzNmYjYxZWIyZmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "12/23/2018", "checkOut": "12/24/2018", "lowestPrice": "$112", "hasDates": true, "hacComplete": true, "contentIdMappings": {"64695779":"AccorIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
  • Excellent36%
  • Very good38%
  • Average17%
  • Poor6%
  • Terrible3%
Certificate of Excellence
Sofitel Hangzhou Westlake occupies a unique lakeside site close to Hangzhou’s business and shopping district, only a short walk from the recreational complex of Xihutiandi. Business and leisure travelers alike will find this the ideal location for a comfortable and relaxing stay. 2014, Sofitel Hangzhou Westlake has re-launched to enable the hotel to offer enhanced guest service and better reflect the Sofitel trademark blend of French sophistication and art de vivre with the essence of traditional Chinese hospitality. Hotel enjoys convenient access to Hangzhou’s Xiaoshan International Airport and the Hangzhou East Railway Station. It takes only 10 minutes by car to reach the Hangzhou City Railway Station and five minutes on foot to Metro Line 1 station.
Read more
Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Wheelchair access
Pool
Bar/Lounge
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Family Rooms
Good to know
HOTEL STYLE
Lake View
Classic
HOTEL CLASS
Reviews (691)
Filter reviews
398 results
Traveler rating
152
117
75
34
20
Traveler type
Time of year
LanguageEnglish
More languages
152
117
75
34
20
Show reviews that mention
All reviews kwee zeen west lake sky garden the club lounge walking distance relation officer rooftop bar superb location buffet breakfast an upgrade memorable stay pillow menu hefang street language barrier internet connection hotel staff noodles
FilterEnglish
Updating list...
1 - 5 of 398 reviews
Reviewed 1 week ago

More

Review collected in partnership with Accorhotels.com
Reviewed 3 weeks ago via mobile

The hotel has a good location and just few minutes walk to the famous Westlake in Hangzhou.Still need to improve the decoration,facilities and maintenance to reach 5-star grade.Staff service helps to gain credit.More

Thank haisanteresal
Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 2 weeks ago

Dear haisanteresal, We very much appreciate your comments regarding your stay at the Sofitel Hangzhou Westlake. The terrific location is highly recommend by our guests, i'm so happy to know that you agree with it. Actually , the hotel has run more than 15 years,...More

Reviewed 3 weeks ago

While the location of the hotel is strategic and walking distance to West Lake , I am not impressed with the rooms and breakfast. the furniture is a little overused and it is one of the most boring breakfast spread I have had from the...More

Thank Chan L
Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 2 weeks ago

Dear Chan L, Thank you for taking time to share your experience based on your stay in Sofitel Hangzhou Westlake. Overall is not up to your expectation, please accept my apology. Especially for the room and breakfast. I'd like to know your breakfast preference and...More

Reviewed 4 weeks ago

The overall impression of the hotel was "ok" but everything is a litte bit outdated. The breakfast was not very inviting and the choice was between low and average. However, there are much better hotels in this beautiful area. When I come again I will...More

Thank Joerg S
Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 2 weeks ago

Bonjour Joerg S, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's...More

Reviewed 4 weeks ago via mobile

Sofitel West Lake is a well located hotel for all that want to explore the wonders of the World Heritage City. Close to the lake and its very well kept old city the hotel offers an almost Sofitel ambiance. Nice and friendly staff. The only...More

Thank CaldeiradaSilva
Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 2 weeks ago

Bonjour CaldeiradaSilva, Thank you for taking time to share your experience based on your stay in Sofitel Hangzhou Westlake. The good location was highly recommended by our guests, and I'm so proud of you agree with it. Also, i am so happy to know that...More

View more reviews
Questions & Answers
Ask a question
MrTembusu
March 10, 2018|
AnswerShow all 3 answers
Response from Jilnick | Reviewed this property |
Breakfast options within walking distance from hotel, cheaper too. Our room faces the main road & the outside noise was not too bad & ok for us.
1
Vote
AZ_mom
November 3, 2017|
AnswerShow all 2 answers
Response from TTle888 | Reviewed this property |
Yes they do
0
Votes
rui25frosty
January 5, 2017|
AnswerShow all 2 answers
Response from Rachael T | Reviewed this property |
Sorry, I likely will not be much help. I took a cab and gave him the name of the hotel and address. Good luck!
0
Votes
Room Tips
"no special recommendation. I guess all rooms are average."
joergs510
4 weeks ago
Read review
"needs rennovation"
JT61Hk
Sep 26, 2018
Read review
"Choose upper floors, mine is on second floor and I could hear people shouting on the street."
CyrilC1287
Aug 24, 2018
Read review
"Choose the rooms facing the street to get better privacy as the back rooms face residential areas"
bensonc278
Jun 4, 2018
Read review
Show More 
PRICE RANGE
$110 - $166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
西湖索菲特sofitel hangzhou westlake hotel hangzhouhangzhou sofitel
LOCATION
ChinaZhejiangHangzhou
NUMBER OF ROOMS
233
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing