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Crown Plaza

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Crown Plaza
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56 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Drogheda, Ireland
2 reviews
5 of 5 stars Reviewed July 17, 2016 via mobile

Just enjoyed a wonderful 3 night stay at crown plaza hotel Kochi. Wonderful staff and exquisite food choice. Although on business the stay was one to recommend to anyone looking for a high quality hotel in south of India. This hotel is similar to 4 star hotel in Ireland unlike a hotel of similar indian rating in Dehli. Staff have... More 

Thank Ann_Marie997
Keller, Texas
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 26, 2016

Dirty carpet in the rooms, barely any hot water, windows that won't open and air conditioning that doesn't work. Not a single english speaking person on staff. Advised that it was a 10 minute walk to train station (30 minutes and over a mile). Beds are hard as plywood. Do yourself a favor and find another hotel to stay at.

Thank Doug M

Travelers are raving about these Hangzhou hotels

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 18, 2016 via mobile

Nice hotel, big rooms, comfortable beds. , one of the best breakfests I had. Freshly squized juces in glass jars. The variety of food is huge. People in reseption very helpful, booked for me train tickets to HK.

Thank choopa_cute
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 20, 2016 via mobile

I booked this hotel through hotel.com because I had a 24 hour layover. I was under a lot of stress and it was relaxing staying here. First my pin to ATM card was not working and I could not pay the taxi driver. They gave him cash and charged it to my room, which I was very thankful. When booking,... More 

Thank Katy W
Shanghai Region, China
Level Contributor
120 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 2, 2015 via mobile

I was here for two days. Everything went well. I appreciated the western staff in the morning for breakfast to help translate. It is also nice to have healthy choices. The hotel is quite comfortable and good meeting rooms. They have a great gym.

Thank Paoloc0211
Melbourne, Australia
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 22, 2015 via mobile

This hotel is close to Hangzhou East train station. That is the only good thing I can say about it. Who is writing the positive reviews of this place?! To call this place tired is an understatement. More like exhausted and nearly dead. From the moment I arrived and tried to check in, I knew I'd been given bad advice... More 

1 Thank BusinessTravellerGuy
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 1, 2015

The Crown Plaza has an amazing venue capped with magnificent service. Although we didn't speak the language, we had english speaking hotel assistance who are absolutely friendly and always smiling. The Hotel bosts a gym which was a pleasure to use, and a spa pool, and a huge indoor Olympic size pool. Getting a cab is no problem as the... More 

1 Thank SThotharam
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

Rooms are nice and comfortable, beds nice and soft and pillow selection good, TV channels offer discovery , Nat Geo, starsport in English, so all good , what is a huge disappointment is the food, ordered a pizza and states on the menu "from the brick oven" it was greasy and oily , lacked any taste and just killed with... More 

1 Thank deejay1976
Norco, California
1 review
1 of 5 stars Reviewed April 29, 2015

We recently took a group of minors on an overnight school trip and the hotel booked our students in between rooms of band members of grown men who were up until 6 am drinking, smoking weed, screaming at the top of their lungs and carrying on with hoards of groupies both in and outside of their rooms. When we called... More 

Thank H E
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 29, 2014 via mobile

I visited this hotel in november last week. As i was new to city my business college booked a rum for me in this hotel.taxi can take you to this hotel easily because of its location.hotel is big and so as rooms. With all modren facilities. In the morning breakfast was quite lavish but bit chinese .front desk staff was... More 

Thank Neeraj D
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12 photos of this hotel

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Bathroom (1)
Room/Suite (1)
Other (7)

Management photos: Courtesy of the property manager

All Management Photos (3)
Hotel & Grounds (1)
Room/Suite (1)
Other (1)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Crown Plaza

Address: NO. 88 Tiancheng Road, Hangzhou 310020, China
Location: China > Zhejiang > Hangzhou
Price Range: $42 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crown Plaza 4.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Crown Plaza Hangzhou
Hotel Style:
#104 Luxury Hotel in Hangzhou
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