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Crown Plaza

No.88 Tiancheng Road, Jianggan District, Hangzhou 310020, China
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Crown Plaza
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53 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel through hotel.com because I had a 24 hour layover. I was under a lot of stress and it was relaxing staying here. First my pin to ATM card was not working and I could not pay the taxi driver. They gave him cash and charged it to my room, which I was very thankful. When booking,... More 

Helpful?
Thank Katy W
Shanghai Region, China
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 2, 2015 via mobile

I was here for two days. Everything went well. I appreciated the western staff in the morning for breakfast to help translate. It is also nice to have healthy choices. The hotel is quite comfortable and good meeting rooms. They have a great gym.

Helpful?
Thank Paoloc0211
Melbourne, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 22, 2015 via mobile

This hotel is close to Hangzhou East train station. That is the only good thing I can say about it. Who is writing the positive reviews of this place?! To call this place tired is an understatement. More like exhausted and nearly dead. From the moment I arrived and tried to check in, I knew I'd been given bad advice... More 

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1 Thank BusinessTravellerGuy
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 1, 2015

The Crown Plaza has an amazing venue capped with magnificent service. Although we didn't speak the language, we had english speaking hotel assistance who are absolutely friendly and always smiling. The Hotel bosts a gym which was a pleasure to use, and a spa pool, and a huge indoor Olympic size pool. Getting a cab is no problem as the... More 

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1 Thank SThotharam
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

Rooms are nice and comfortable, beds nice and soft and pillow selection good, TV channels offer discovery , Nat Geo, starsport in English, so all good , what is a huge disappointment is the food, ordered a pizza and states on the menu "from the brick oven" it was greasy and oily , lacked any taste and just killed with... More 

Helpful?
1 Thank deejay1976
Norco, California
1 review
1 of 5 stars Reviewed April 29, 2015

We recently took a group of minors on an overnight school trip and the hotel booked our students in between rooms of band members of grown men who were up until 6 am drinking, smoking weed, screaming at the top of their lungs and carrying on with hoards of groupies both in and outside of their rooms. When we called... More 

Helpful?
Thank H E
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 29, 2014 via mobile

I visited this hotel in november last week. As i was new to city my business college booked a rum for me in this hotel.taxi can take you to this hotel easily because of its location.hotel is big and so as rooms. With all modren facilities. In the morning breakfast was quite lavish but bit chinese .front desk staff was... More 

Helpful?
Thank Neeraj D
Brookline, Massachusetts
1 review
5 of 5 stars Reviewed October 31, 2014

The hotel is a great hotel and I would like to come again n again The staff and the whole atmosphere are great That's not the first time I was there I also recommend it to everyone that asks me thanks

Helpful?
Thank Gitty2014
Sydney, Australia
Level Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 14, 2014

This hotel is in a lovely town and location but the rooms are a little tired with paint peeling. A shame that there was no fridge in the room and the bathroom was very tiny. Bed was very comfortable. Breakfast buffet was good.

Helpful?
1 Thank gaylegreg
Great Neck, NY
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 19, 2012

Stayed 1 night. Nice room, nice lobby, good breakfast.

Helpful?
1 Thank DonsPromo
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