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Holiday Inn Hangzhou City Center

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Holiday Inn Hangzhou City Center
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305 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Attentive and helpful staff. Great lodging and breakfast options. Well appointed decorum throughout. Highly recommended. I only stayed one night however it was a most convenient visit (didn't expect English speakers and was quite surprised. As a 1st timer in China, a minimized language barrier definitely helped) . Good eating options for those accustom to the west. Beautiful Chinese decorum.... More 

Helpful?
Thank BeaSandiago
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thanks for your stay in our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Knutsford, United Kingdom
Level Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 24, 2016

Have stayed here before - this is a very convenient hotel for meeting my business associates. Convenient for the city centre and the West Lake with a fast access road to the airport close by. Rooms are fine, well appointed. The bar is almost always deserted, and in spite of this service is slow. In preparation for the G20 summit... More 

Helpful?
Thank Julian4242
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thanks for your stay in our hotel. We need apologize for the disturb due to G20. We hope for the opportunity to make this up to you the next time you are in the area. More 

Beijing, China
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 19, 2016 via mobile

We stayed here for a few nights. Usual holiday inn style but felt very 1990's. It could do with a refurb. The receptionist was good and put us off street away from the construction site. Close to little snack bars close by which was good. Overall ok place.

Helpful?
Thank lingbeijing
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your comments and welcome the opportunity to serve you again. More 

Ottawa, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 12, 2016

Clean, good location and not expensive. A good choice for someone staying in Hangzhou. about 15 min cab away from West Lake (about $3 USD). A good choice if looking for something not expensive. recommended

Helpful?
Thank genryu
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Montego Bay
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 3, 2016

Spent two nights at this hotel , is well situated , amenities are great . Gym very extensive and easy to use , breakfast the best , very extensive , western and Chinese food for breakfast . Rooms were comfortable and clean . Really great hotel . We stayed at 3 different Hoilday inn and we would rate this number... More 

Helpful?
1 Thank Chinpolo
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

1 review
2 of 5 stars Reviewed May 30, 2016

Hotel is old, bed not comfortable. Breakfast limited choice and food just soso. It is just not a standard holiday Inn... I must say this was overpriced when compare with other hotel in Hangzhou. Lounge is poor, limited drink variety. I have checked out after one night staying and switch to New Century hotel, price much cheaper, comfy bed and... More 

Helpful?
Thank Cherry C
HolidayInnHangzhou1, Manager at Holiday Inn Hangzhou City Center, responded to this review

Thank you very much for your comments. We are renovating our room facilities now, Expect and welcome you come back our hotel after we complete our renovation upgrade. More 

Tel Aviv, Israel
Level Contributor
134 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 23, 2016

We were booked in here by our tour operator (after I checked TripAdvisor, of course). The hotel was very good with all the amenities including quite a few tv stations for the tired traveller, the room was excellent, great service (which we encountered everywhere in China), and great breakfast with a huge variety. The breakfast room too is really pleasant.... More 

Helpful?
Thank Miriam1952
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Montevideo, Uruguay
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 19, 2016

As usual this Holiday Inn does it, just bearly acceptable. This time I had the bad luck of being serviced by a trainee, so I had to have a lot of patience to wait aprox 15 minutes for the check out. Other than that, the hotel looked pretty clean and it´s breakfast offered as usual great variety of both western... More 

Helpful?
Thank Roby S
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Guest, Thanks for your stay in our hotel. We are glad to know you enjoyed our breakfast and rooms. We need apologize to you about our check out efficiency problem, we will enhance our training process with trainee. If we can offer any further assistance please do not hesitate to let us know. With best regards More 

New Zealand
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 3, 2016

An impromptu trip to Hangzhou over a holiday weekend we booked into the Holiday Inn as it was closer than Intercontinental to West Lake. The location was great, close to the famous Silk Merchants, although a little far away from the lake for walking. The room was simple and clean, the club lounge service extremely friendly and the breakfast was... More 

Helpful?
Thank AnnaMA2002
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Guest, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our room, service, food, location and staff. Once again, thank you for your comments and we are... More 

New York City, New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 18, 2016 via mobile

We stayed at this hotel for 3-days. The rooms are clean, fast internet, different pillows and helpful staff. The buffet breakfast was not too much, just an array of continental and Asian fare--unlike those that are from other 5-star hotels. Theirs was just right with good coffee. We had a chance to go to the stocks bar one night and... More 

Helpful?
2 Thank fightingnating
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Guest, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our room, service, food, location and staff. Once again, thank you for your comments and we are... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Unwind and be productive in the heart of vibrant Hangzhou at the towering Holiday Inn Hangzhou City Centre.The aluminium and mirror-glass frontage of the 26-floor Holiday Inn Hangzhou City Centre hotel presides over Hangzhou's central commercial hub, close by to shops, restaurants and offices. A sweeping staircase leads from the mezzanine Lobby to Aromas restaurant, overlooking the leafy East River. Bullet trains reach nearby Hangzhou rail station from Shanghai in just 40 minutes, and you can jet into Hangzhou Xiaoshan International Airport, 25km away.Upgrade to a fresh Executive room for complimentary wireless Internet and cocktail hour in the duplex Executive Lounge on the 25th and 26th floors. Meetings at companies like Nokia, Coca Cola and Merck are within 10km of this modern, office-district hotel. We can host your banquets for up to 300 people in the elegant daylit ballroom.Sing your heart out in the private, state-of-the-art KTV lounges on the 4th floor. Holiday Inn Hangzhou City Centre is just a 20-minute amble from the picturesque West Lake and a short 10km drive from the mountainside Buddhist shrines at Lingyin Temple.Rack up at the billiards table while our live duo entertains in trendy Stocks bar. You can dip in the 5th-floor swimming pool and treat yourself to a massage and sauna session on your relaxing stay at Holiday Inn Hangzhou City Centre.Holiday Inn Hangzhou City Center will renovate swimming pool & gym during Sep 01 the middle ten days of January 2012. ... more   less 

Additional Information about Holiday Inn Hangzhou City Center

Address: NO. 289 Jianguo North Road, Hangzhou 310003, China
Location: China > Zhejiang > Hangzhou
Price Range: $72 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Hangzhou City Center 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Holiday Inn Hangzhou City Hotel Hangzhou
Hangzhou Holiday Inn
Hotel Style:
#6 Best Value Hotel in Hangzhou
#12 Business Hotel in Hangzhou
#14 Luxury Hotel in Hangzhou
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