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Angsana Hangzhou

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Angsana Hangzhou
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79 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Reviewed October 19, 2016

This is my second stay in this hotel and everything is up to your expectation for the hotel like the other Angsana hotels. The mall nearby is getting more and more restaurants and entertainment like KTV and cinema. Of course the Xixi wetland is still the one must visit place if you haven't been there yet. Overall I will definitely...

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Helpful?
Thank Daniel G
Isabel W, Manager at Angsana Hangzhou, responded to this review

Dear Guest, Warmest greetings from Banyan Tree Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our environment and overall services to your satisfaction. We look forward to welcoming you back to Banyan Tree Hangzhou...

Barcelona, Spain
Reviewed October 18, 2016

This hotel is quite nice. The westbrook resort is a nice and relaxing place with many small businesses. The swimming pool on the roof is nice for kids but a little bit too busy when I was there. Overall - I would recommend the hotel if you are seeking a quiet weekend away from the noisy city. Breakfast is good...

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Helpful?
Thank 343matthew
Isabel W, Manager at Angsana Hangzhou, responded to this review

Dear Guest, Warmest greetings from Banyan Tree Hangzhou . Thank you for your comments by sharing your staying experience with us. We apologize for the issues you were facing with during your stay Thank you for your interest in the hotel environment and services provided by our colleagues. The smelled problem you mentioned ,the hotel manager will focus on it...

Shanghai, China
Reviewed October 14, 2016 via mobile

Went to Hangzhou for a business trip. All the hotels nearby were full. So we chose to stay at Angsana. The rooms are big but a bit run-down. They arranged rooms right near the lifts for both me and my colleague. And so funny that both of us separately try to find the closets! They were actually inside the bathrooms!...

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Helpful?
Thank Keren C
Isabel W, Manager at Angsana Hangzhou, responded to this review

Dear Guest, Thank you for your comments about your stay with us and we would like to take the time to apologize for the issues you faced during your stay with us. As a small boutique resort hotel has been popular with a family of travel,we close to the XIXI wetland ,which has beautiful scenery. We hope to see you...

Reviewed May 25, 2016

An unique in room design, plus a wonderful guest service, that is Angsana HangZhou. Thank you for arranged a special in room setup for our anniversary. The place you will definitely visit again after first visit.

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Helpful?
Thank Daniel G
Isabel W, General Manager at Angsana Hangzhou, responded to this review

Dear Guest, Warmest greetings from Angsana Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our environment and overall services to your satisfaction. We look forward to welcoming you back to Angsana Hangzhou soon. Warm...

Singapore, null, Singapore
Reviewed March 25, 2016 via mobile

We stayed for 1 night at the Angsana Hangzhou which is located near the Xixi Wetland park, you can pay 5RMB for a buggy ride from the tourist info center to get to the park. The tourist info center is also a short walk from the hotel. The room interior is nice which was expected for what we paid and...

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Helpful?
Thank Corrine Y
Isabel W, General Manager at Angsana Hangzhou, responded to this review

Dear Guest, Warmest greetings from Angsana Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our environment and room to your satisfaction. As for our breakfast, it is a shame you did not enjoy the...

Singapore, Singapore
Reviewed November 12, 2015 via mobile

Quite a comfy nice hotel with lots of dining options outside. No views but a reasonable place to stay if exploring the wetlands. Quiet area with not a lot of people so there is some form of peace there instead of busy West Lake area. If you stay here, go to a restaurant nearby called Grandma's House for lunches and...

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Helpful?
Thank jumbosstar
Isabel W, General Manager at Angsana Hangzhou, responded to this review

Dear Guest, Thank you for your sharing your comments on your recent visit. We were so happy to read that you enjoyed various aspects of your stay such as the environment and service. We try to ensure our guests feel at home while also seeing the beauty that China has to offer. As for our Food & Beverage, it is...

Geneva, Switzerland
Reviewed October 9, 2015

if you wish to be away from the crowd of the westlake, this is the place to choose. It is a nice, quiet hotel. Breakfast has a nice selection of local and international dishes, both cold and hot. They always bring fresh food even when you come late. The deluxe room is comfortable, the bathroom is very nice. on the...

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Thank luoning715
Isabel W, General Manager at Angsana Hangzhou, responded to this review

Dear Guest, Thank you for your positive review regarding your recent stay with us. We were so happy to read that you enjoyed various aspects of your stay such as the conformable room and breakfast. We hope to welcome you back to Angsana Hangzhou .

Singapore
Reviewed October 5, 2015 via mobile

This hotel is right inside xixi wetland park and it is convenient enough not to go outside of the park (cause it is very far from the city) as it has all you need at the business center. I book a standard room and they me upgrade to a room with a courtyard facing the business center. Although they are...

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Helpful?
Thank rayswee
Isabel W, General Manager at Angsana Hangzhou, responded to this review

Dear Guest, Warmest greetings from Angsana Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our environment and overall services to your satisfaction. We look forward to welcoming you back to Angsana Hangzhou soon.

Shanghai
Reviewed December 14, 2014

We stayed at Angsana Hangzhou in September for a classmate reunion. It's located near Westbrook and within a complex full of restaurants and bars. It serves our purpose prefectly as our main purpose was not sightseeing and we do have a bus taking us around in the city. But, if it's your first trip to Hangzhou and your main objective...

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2Thank lvwei1123
Lawrence Z, General Manager at Angsana Hangzhou, responded to this review

Dear lvwei1123, Thank you for reviewing Angsana Hangzhou through Tripadvisor. We always highly appreciate comments and are delighted that you and your classmates could enjoy your reunion with us. We are already looking forward to hosting another reunion for you and your classmates. With warm regards, Lawrence Zhang

Xi'an, China
Reviewed November 27, 2014

We arrived and were pleasantly surprised at how peaceful and tranquil thisvplace is. We loved walking and exploring the greenery and country club feeling of the hotel and also visited the Banyan Tree to do some research for our next trip here. We loved our time here will definately be back.

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Helpful?
Thank Adrian Y
Lawrence Z, General Manager at Angsana Hangzhou, responded to this review

Dear Adrian Y, I was glad to read that you enjoyed the peaceful and tranquil settings of our resort. The natural surroundings are as you say gorgeous and great to walk around in. I was happy to hear we will be able to welcome you again in the near future and we look forward to providing you with an even...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Concierge
  • Multilingual Staff

Additional Information about Angsana Hangzhou

Address: 8 Westbrook Resort, No.21 Zijingang Road, Hangzhou 310030, China
Location: China > Zhejiang > Hangzhou
Price Range: $111 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Hangzhou 5*
Number of rooms: 59
Reservation Options:
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Hotel Style:
#5 Top resorts Hotel in Hangzhou
#49 Best Value Hotel in Hangzhou
#52 Luxury Hotel in Hangzhou
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room that is not overlooking the road for more privacy and less noice”
 of 5 bubbles 721adriany, Nov 27, 2014 | Read review
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