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JW Marriott Hotel Hangzhou

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Traveler (456)
Room & Suite (90)
Dining (17)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from JW Marriott Hotel Hangzhou
Special Offer: Save 10% for early bird
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Special Offer: Save 10% for early bird
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (698)
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All reviewsthe executive loungeasia bistrocru steakhousewest lakesmall tvbusiness or pleasureexcellent hotelmeeting roomfitness roomcoffee machinemy colleagueconcierge staffbusiness tripwulin squarebusiness districthigh floorgrand canal
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1 - 5 of 352 reviews
Reviewed 2 weeks ago via mobile

We stayed here for a weekend and found this hotel to be quite dated. Although this hotel caters to the business travellers, i found that it is just average and not on par with the JW Marriot brand. Infact, the quality of the room here...More

Thank Gan_Intl_Travel
Response from Dan D, Manager at JW Marriott Hotel HangzhouResponded 2 weeks ago

Dear Valued Guest, Greetings from JW Marriott Hotel Hangzhou! Thank you for your comments, we felt pity if our front desk staff brought this misunderstanding to you, hotel do take cash handling carefully, we do apologize for the miscounted of the cash and we will...More

Reviewed 2 weeks ago

Only stayed for one night in this hotel but had a lovely room which was quite luxurious and very comfortable. It even had a good selection of English speaking TV channels which is unusual in China! We had to get a taxi to West Lake...More

Thank Sharon324
Response from JoyeuxZ, Public Relations Manager at JW Marriott Hotel HangzhouResponded 2 weeks ago

Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou. Glad to know that your stay is enjoyable. The best way from our hotel to West Lake is riding bicycle, you can try next time. Look forward to your next visit.

Reviewed 3 weeks ago

Stayed at the hotel in Feb this year. Check-in was quick, but they do check very carefully on ID and scan your passport. I have a room facing the West lake, but not at the very top level thus the view was blocked by the...More

Thank cliff w
Response from JoyeuxZ, Public Relations Manager at JW Marriott Hotel HangzhouResponded 2 weeks ago

Dear Guest, Thank you for staying with us in Feb. Executive Lounge located on 16th floor, provides a spectacular view of downtown Hangzhou. Longjing tea is very famous in Hangzhou, glad to know that you have try it. Look forward to your next visit. Wish...More

Reviewed 4 weeks ago

Early check-in accommodated with no problem, polite and attentive staff. Room in pristine condition, and elevators always quick. Executive lounge well-appointed with fantastic views over the lake, generous evening warm options and drinks. Lounge also has plenty of working areas (including an adjoining meeting room)...More

Thank oxontheroad
Response from JoyeuxZ, Public Relations Manager at JW Marriott Hotel HangzhouResponded 1 week ago

Dear Guest, Thank you for writing comments for us. Glad to know that your stay is enjoyable. Executive Lounge located on 26th floor, with 322 square meters of space, provides a magnificent view of West Lake and a panoramic evening skyline. Open daily, serving breakfast...More

Reviewed 4 weeks ago

The JW Marriott in Hangzhou is in a good location for shopping and restaurants, a bit far from West Lake. The other luxury option we had was the Shangri La, which is very near the lake and always a nice experience also. Taxi and Didi...More

Thank marksalzer2018
Response from JoyeuxZ, Public Relations Manager at JW Marriott Hotel HangzhouResponded 2 weeks ago

Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou, executive lounge is indeed a relaxing place and with 322 square meters of space, provides a magnificent view of West Lake and a panoramic evening skyline. Open daily, serving breakfast and evening cocktails with an...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$145 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#4 Spa Hotel in Hangzhou
#6 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#172 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$145 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#4 Spa Hotel in Hangzhou
#6 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#172 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (456)
Room & Suite (90)
Dining (17)
Business Center & Event Rooms (3)
Questions & Answers
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alltravelcruise
November 14, 2017|
AnswerShow all 2 answers
Response from luitporia | Reviewed this property |
You can take a taxi, it's reasonably priced. Not sure if metro is available. Take a print out of the address in Chinese and Taxi should be able to take you to the hotel.
1
Vote
Marionette71
September 22, 2014|
AnswerShow all 6 answers
Response from Kelvin W | Property representative |
Dear Marionette, Thank you for your query, I am happy to be of assistance! Both are of the same distance, We'd like to suggest you to Hangzhou Station, Which is not so big, compares with the East station, and you can... More
0
Votes
Room Tips
"Lake view room"
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"Ask for a high floor with views to West Lake."
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"Stay at a higher floor to enjoy the city view"
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"Room 2009 is of a great size. Very spacious and has a separate walk-in wardrobe."
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