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Holiday Inn Hangzhou CBD

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Holiday Inn Hangzhou CBD
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101 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Guangzhou
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

About 15 minutes walk distance to the metro entrance. The metro can take you to the Xihu, West Lake or the center of the city easily at a cost of less than 6 yuan. The staff here is very friendly and helpful. As a club member, I got an upgrade from a standard king bed room to a suite of... More 

Helpful?
Thank Ashley K
杭州钱江新城假日酒店, Public Relations Manager at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr, Warm greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City.There are different kinds of restaurants ,cinema,luxury and clothes shop in the Outlet mall and Mix'C mall around hotel. and also there are Grand Theater ,WaveCulture city,Civic Center,city terrace,Hangzhou Library,Qiantang River and interContinental Hangzhou around... More 

Seoul
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed June 5, 2016

Had this morning 8 mosquito bites, asked for pest control .. however at front desk nobody speaks sufficient English, ... staying in this "establishment" for a long time and have not even met the new General Manager. The previous GM was always visible and it was easy to make comments for improvement. Seems this hotel has lots of internal meetings... More 

Helpful?
Thank ST1279
杭州钱江新城假日酒店, 公关经理 at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr Stephan,Thank you for choosing to stay in our Holiday Inn Hangzhou CBD , and share your experience in your busy time, since you comment to reply, our hotel in the matter to the most sincere apologies to you, don't do a good pest control is missing on our work, we apologize, and has been reported to the relevant... More 

San Diego, California
Level Contributor
121 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 20, 2016

It is aside the river and about 4 stations from Hangzhoudong Train Station. The hotel features suites, so if you are an elite member of IHG, you have a good chance to be upgraded. Although the name is called CBD, but it is not really close to Hangzhou traditional CBD area.... The breakfast was very good but the seating is... More 

Helpful?
Thank Machilus
杭州钱江新城假日酒店, Public Relations Manager at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna, Zhang MarCom More 

Cannes, France
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 3, 2016

Access from Airport or Railway station is easy as CBD is not downtown. To visit the primary attractions, it's remote but doable. Staff speaks well English and is very committed. Room decoration is traditional Holiday Inn in China (much better than US), but not the fanciest.

Helpful?
Thank gamera06400
杭州钱江新城假日酒店, 公关经理 at Holiday Inn Hangzhou CBD, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.it's very convenient there are outlet, Mix'c shopping mall, “city window”,qiantang river and metro station around hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna, Zhang Marcom More 

Hong Kong, China
Level Contributor
77 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed January 20, 2016

I stay there for 2 nights business trip. Nothing around the hotel, even restaurant (the close shopping mall has restaurant need to walk 20 mins). Hotel only have a small restaurant and provide limit choice, and not tasty. Room is fine, restroom is pretty small even stay at the suite. Staff are not helpful. Overall not recommend,

Helpful?
Thank K L
杭州钱江新城假日酒店, 公关经理 at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr, Warm greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City. There are different kinds of restaurants ,cinema,luxury and clothes shop in the Outlet mall and Mix'C mall around hotel. and also there are Grand Theater ,WaveCulture city,Civic Center,city terrace,Hangzhou Library,Qiantang River and interContinental Hangzhou... More 

Seoul
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed October 9, 2015

Not bad Holiday Inn in new CBD area - great executive rooms with living, bedroom and kitchenette. Breakfast below expectations - coffee machine broken for a few weeks already. Sauna should be switched on during peak hours. Overall recommendable for long stays in new CBD.

Helpful?
Thank ST1279
effie t, Manager at Holiday Inn Hangzhou CBD, responded to this review

Honored guests, thank you very much for your satisfied with the hotel service, we will, as always, improve the quality of service, let every hotel guests to feel at home, in order to give its guests more high quality, comfortable service experience, the hotel is to upgrade facilities, sincerely welcome you to check in again, to feel the progress of... More 

Ho Chi Minh City, Vietnam
2 reviews
3 of 5 stars Reviewed October 8, 2015

Good for long stays, overall impressed by the rooms - service is average also English levels need to be improved. WIFI unstable, coffee machine for breakfast already broken for a few weeks. Sauna should be switched on during peak hours, gym has mosquitos.

Helpful?
Thank Stephan T
effie t, Manager at Holiday Inn Hangzhou CBD, responded to this review

Warm greeting from Holiday Inn Hangzhou CBD Hotel,thank you for choosing our hotel for your stay during your travel time in Hangzhou City, Your comments is highly valuable for us,and our hotel management attaches great importance to your comments ,we will keep on going to improve our service quality to satisfy our valued guest like you . We are looking... More 

Shanghai, China
Level Contributor
84 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 22, 2015

Stayed in this hotel one night on a business trip. Checkin was relatively effiecient. Unfortunately they had to call me back after the checkin again claiming that they needed another copy of my passport as the first one had too low quality. I was upgraded to en executive suite which was nice. The room was one bedroom one livingroom type... More 

Helpful?
Thank clemenzaist
effie t, Manager at Holiday Inn Hangzhou CBD, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Hale, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 17, 2015

I staying here for 6 nights. the staff were very polite and they did upgrade me to a business suite or similar. the room was very nice. they only gave me 1 complimentary drink whereas other holiday inns in china always gave me 1 for each night. breakfast was very expensive at 115rmb and not a great deal of choice... More 

Helpful?
Thank samirs64
CBDHI, Front Office Manager at Holiday Inn Hangzhou CBD, responded to this review

Warmest greeting from Hangzhou CBD Holiday Inn hotel, thank you for choosing our hotel to stay during your travel time in Hangzhou city. We are very sorry for the bad stay experience which you encountered in our hotel, especially for the bad dining experience. we already responded the complaint to our hotel management, we assure you that we will enhance... More 

Tel aviv
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 29, 2015 via mobile

There were many things I didn't like, none of them terrible but when you sum it up, the stay wasn't pleasant. Rooms are old and well maintained but you fell it's old. In some sections of the hotel they close light to save electricity. In other the people that work there are not doing what they are suppose to do.... More 

Helpful?
Thank ballista
CBDHI, Rooms Manager at Holiday Inn Hangzhou CBD, responded to this review

Warmest greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City, I am sorry to learn that you encountered such bad experience in our hotel, your comments is highly valuable for us to improve our service quality to satisfy our guest, we will enhance both software and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Holiday Inn Hangzhou CBD

Address: No.20 Qianchao Road, Jianggan District, Jianggan District, Hangzhou 310016, China
Location: China > Zhejiang > Hangzhou
Price Range: $80 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Hangzhou CBD 4*
Number of rooms: 216
Reservation Options:
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Hotel Style:
#23 Business Hotel in Hangzhou
#58 Luxury Hotel in Hangzhou
#70 Best Value Hotel in Hangzhou
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