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Holiday Inn Hangzhou CBD

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Holiday Inn Hangzhou CBD
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105 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Caloocan, Philippines
Reviewed October 14, 2016 via mobile

Holiday Inn Hangzhou CBD has a nice location. It is within walking distance from the MixC shopping mall, and the hotel itself has helpful staffs that can speak English. The hotel has fitness center and sauna in the changing room. It also has pool. All facilities are open. The room assigned to me is very huge. It has a washing...

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Helpful?
Thank Benedict U
杭州钱江新城假日酒店, marcom at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr, Warm greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City. There are different kinds of restaurants ,cinema,luxury and clothes shop in the Outlet mall and Mix'C mall around hotel. and also there are Grand Theater ,WaveCulture city,Civic Center,city terrace,Hangzhou Library,Qiantang River and interContinental Hangzhou...

Maidenhead, United Kingdom
Reviewed September 16, 2016 via mobile

Competent helpful and friendly receptionist staff. We arrived about 8pm, went for our complimentary drink and had to wait while for drinks to be brought from somewhere else in the building; drinks were good G&T and Heineken. Ate food in an almost empty restaurant due to lateness of hour so there was a limited a la carte menu of about...

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Helpful?
Thank Phil M
杭州钱江新城假日酒店, marcom at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr, Warm greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City. There are different kinds of restaurants ,cinema,luxury and clothes shop in the Outlet mall and Mix'C mall around hotel. and also there are Grand Theater ,WaveCulture city,Civic Center,city terrace,Hangzhou Library,Qiantang River and interContinental Hangzhou...

Guangzhou
Reviewed July 23, 2016 via mobile

About 15 minutes walk distance to the metro entrance. The metro can take you to the Xihu, West Lake or the center of the city easily at a cost of less than 6 yuan. The staff here is very friendly and helpful. As a club member, I got an upgrade from a standard king bed room to a suite of...

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Helpful?
Thank Ashley K
杭州钱江新城假日酒店, Public Relations Manager at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr, Warm greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City.There are different kinds of restaurants ,cinema,luxury and clothes shop in the Outlet mall and Mix'C mall around hotel. and also there are Grand Theater ,WaveCulture city,Civic Center,city terrace,Hangzhou Library,Qiantang River and interContinental Hangzhou around...

Seoul
Reviewed June 5, 2016

Had this morning 8 mosquito bites, asked for pest control .. however at front desk nobody speaks sufficient English, ... staying in this "establishment" for a long time and have not even met the new General Manager. The previous GM was always visible and it was easy to make comments for improvement. Seems this hotel has lots of internal meetings...

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Helpful?
Thank ST1279
杭州钱江新城假日酒店, 公关经理 at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr Stephan,Thank you for choosing to stay in our Holiday Inn Hangzhou CBD , and share your experience in your busy time, since you comment to reply, our hotel in the matter to the most sincere apologies to you, don't do a good pest control is missing on our work, we apologize, and has been reported to the relevant...

San Diego, California
Reviewed April 20, 2016

It is aside the river and about 4 stations from Hangzhoudong Train Station. The hotel features suites, so if you are an elite member of IHG, you have a good chance to be upgraded. Although the name is called CBD, but it is not really close to Hangzhou traditional CBD area.... The breakfast was very good but the seating is...

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Helpful?
Thank Machilus
杭州钱江新城假日酒店, Public Relations Manager at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna, Zhang MarCom

Cannes, France
Reviewed April 3, 2016

Access from Airport or Railway station is easy as CBD is not downtown. To visit the primary attractions, it's remote but doable. Staff speaks well English and is very committed. Room decoration is traditional Holiday Inn in China (much better than US), but not the fanciest.

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Helpful?
Thank gamera06400
杭州钱江新城假日酒店, 公关经理 at Holiday Inn Hangzhou CBD, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.it's very convenient there are outlet, Mix'c shopping mall, “city window”,qiantang river and metro station around hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna, Zhang Marcom

Hong Kong, China
Reviewed January 20, 2016

I stay there for 2 nights business trip. Nothing around the hotel, even restaurant (the close shopping mall has restaurant need to walk 20 mins). Hotel only have a small restaurant and provide limit choice, and not tasty. Room is fine, restroom is pretty small even stay at the suite. Staff are not helpful. Overall not recommend,

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Helpful?
Thank K L
杭州钱江新城假日酒店, 公关经理 at Holiday Inn Hangzhou CBD, responded to this review

Dear Mr, Warm greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City. There are different kinds of restaurants ,cinema,luxury and clothes shop in the Outlet mall and Mix'C mall around hotel. and also there are Grand Theater ,WaveCulture city,Civic Center,city terrace,Hangzhou Library,Qiantang River and interContinental Hangzhou...

Seoul
Reviewed October 9, 2015

Not bad Holiday Inn in new CBD area - great executive rooms with living, bedroom and kitchenette. Breakfast below expectations - coffee machine broken for a few weeks already. Sauna should be switched on during peak hours. Overall recommendable for long stays in new CBD.

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Helpful?
Thank ST1279
effie t, Manager at Holiday Inn Hangzhou CBD, responded to this review

Honored guests, thank you very much for your satisfied with the hotel service, we will, as always, improve the quality of service, let every hotel guests to feel at home, in order to give its guests more high quality, comfortable service experience, the hotel is to upgrade facilities, sincerely welcome you to check in again, to feel the progress of...

Ho Chi Minh City, Vietnam
Reviewed October 8, 2015

Good for long stays, overall impressed by the rooms - service is average also English levels need to be improved. WIFI unstable, coffee machine for breakfast already broken for a few weeks. Sauna should be switched on during peak hours, gym has mosquitos.

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Helpful?
Thank Stephan T
effie t, Manager at Holiday Inn Hangzhou CBD, responded to this review

Warm greeting from Holiday Inn Hangzhou CBD Hotel,thank you for choosing our hotel for your stay during your travel time in Hangzhou City, Your comments is highly valuable for us,and our hotel management attaches great importance to your comments ,we will keep on going to improve our service quality to satisfy our valued guest like you . We are looking...

Shanghai, China
Reviewed August 22, 2015

Stayed in this hotel one night on a business trip. Checkin was relatively effiecient. Unfortunately they had to call me back after the checkin again claiming that they needed another copy of my passport as the first one had too low quality. I was upgraded to en executive suite which was nice. The room was one bedroom one livingroom type...

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Helpful?
Thank clemenzaist
effie t, Manager at Holiday Inn Hangzhou CBD, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Holiday Inn Hangzhou CBD

Address: No.20 Qianchao Road, Jianggan District, Jianggan District, Hangzhou 310016, China
Location: China > Zhejiang > Hangzhou
Price Range: $94 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Hangzhou CBD 4*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Travelocity and Hotels.com so you can book your Holiday Inn Hangzhou CBD reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#24 Business Hotel in Hangzhou
#30 Best Value Hotel in Hangzhou
#47 Luxury Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from Holiday Inn Hangzhou CBD staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nice executive rooms with separate living, bedroom and small kitchen”
 of 5 bubbles 372stephant, Oct 8, 2015 | Read review
“good price”
 of 5 bubbles samirs64, May 17, 2015 | Read review
“Try to get onto the exec floor”
 of 5 bubbles markH807, Jul 6, 2013 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question
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