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Four Seasons Hangzhou at West Lake

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Traveler (787)
Room & Suite (630)
Dining (147)
Overview
Hotel website
No.5 Lingyin Road, Hangzhou 310013 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Four Seasons Hangzhou at West Lake
Special Offer: Complimentary Third Night
Hotel packages
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (590)
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405 results
Traveler rating
345
38
12
7
3
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Time of year
LanguageEnglish
More languages
345
38
12
7
3
Show reviews that mention
All reviewsjin shachinese restaurantgrand premier roomoutdoor poolbeautiful hoteltreatment rooms arewest lakeprivate gardentraditional architecturewater featuressteam roomdim sumthe entire staffbullet trainconcierge deskthe entire hotelsitting area
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1 - 5 of 405 reviews
Reviewed 1 week ago

I can’t say enough good things about the Four Seasons at West Lake in Hangzhou. From the moment we arrived a team was waiting to meet us. They knew all our names and were so kind and thoughtful. They showed us around as our room...More

Review collected in partnership with Four Seasons
Thank Kimberly P
Response from Cecilia X, Public Relations Manager at Four Seasons Hangzhou at West LakeResponded 1 week ago

Dear Kimberly P, Thank you for your TripAdvisor review from your recent stay with us at Four Seasons Hotel Hangzhou at West Lake. I am delighted you enjoyed your special stay and had a lovely family time whilst you were here. I will certainly pass...More

Reviewed 1 week ago via mobile

This may be the best hotel in hangzhou, and the four seasons brand doesn’t disappoint once again. It’s a hotel built around it’s natural surroundings and the design is traditional chinese, with all the modern trappings. The tv pops up from under the floor for...More

Thank bcheong
Response from Cecilia X, Public Relations Manager at Four Seasons Hangzhou at West LakeResponded 1 week ago

Dear guest, Thank you for taking time to share your experience with us at Four Seasons Hotel Hangzhou at West Lake via Tripadvisor! I was delighted to learn that you enjoyed your stay with us. The primary goal of all of us at Four Seasons...More

Reviewed 3 weeks ago via mobile

Was at Four Seasons West lake for 2 nights and the hotel is stunning! Hotel rooms are spacious, the breakfast with variety choices and the food quality was outstanding. Outdoor pool with breathtaking view where children were having great time. All staff are very friemdly,...More

Thank Birdie H
Response from Cecilia X, Public Relations Manager at Four Seasons Hangzhou at West LakeResponded 3 weeks ago

Dear guest, thank you for your recognition of hotel rooms and restaurant and staff service, very glad to you and your family have a good journey in Hangzhou West Lake Four Seasons Hotels, your great comments will help us to further improve the service level....More

Reviewed August 13, 2018 via mobile

Undoubtedly, Hangzhou (West Lake area) captures the heart from the get-go. But it was the kind and knowledgeable guidance of our optional tours with Forrest Gan through FourSeasons that put the experience over the top. It was the best concierge service and the best add-on...More

Thank Allison W
Response from Cecilia X, Assistant Director of Public Relations at Four Seasons Hangzhou at West LakeResponded 1 week ago

Dear guest, Thank you for taking time to share your experience with us at Four Seasons Hangzhou at West Lake via Tripadvisor! I was delighted to learn that you enjoyed your stay with us. The primary goal of all of us at Four Seasons is...More

Reviewed August 13, 2018

This is best part of west lake, the other is the show. The location, staff, rooms and food are just perfect, can not be better.. they pamper and spoil to the eternity. Food is exceptionally good and multi cuisine.

Review collected in partnership with Four Seasons
Thank binki1
View more reviews
About
Description
In China’s most picturesque setting, Four Seasons reveals an intimate lakeside village, melding centuries of tradition with chic contemporary style. Convenient to business and shopping, discover a ...More tranquil enclave, woven with ponds, streams and lagoons. Experience the gentle spirit of Chinese hospitality in exclusive private dining rooms and resort-style recreation, including two swimming pools and a cutting-edge designer spa. Deftly sophisticated Four Seasons care instills confidence and delight. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
81
Price range
$466 - $911 (Based on Average Rates for a Standard Room)
Also Known As
Four Seasons Hangzhou At West Lake Hotel Hangzhou
,
4 Seasons Hangzhou At West Lake
Location
China > Zhejiang > Hangzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
81
Price range
$466 - $911 (Based on Average Rates for a Standard Room)
Also Known As
Four Seasons Hangzhou At West Lake Hotel Hangzhou
,
4 Seasons Hangzhou At West Lake
Location
China > Zhejiang > Hangzhou
Photos
Traveler (787)
Room & Suite (630)
Dining (147)
Pool & Beach (101)
Amenities (65)
Business Center & Event Rooms (9)
Family and Play Areas (6)
Nearby
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Nearby RestaurantsSee all 2,946 restaurants in Hangzhou
Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
176 reviews
.11 miles away
WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
37 reviews
.01 miles away
Pur Restaurant
17 reviews
.54 miles away
Amigo Restaurant & Bar
48 reviews
.47 miles away
Nearby AttractionsSee all 449 attractions in Hangzhou
Lingyin Temple
1,306 reviews
.11 miles away
Gu Shan (Solitary Hill)
445 reviews
.85 miles away
Su Causeway
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.38 miles away
Hangzhou Botanical Garden
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.26 miles away
Questions & Answers
Ask a question
gentletourist
February 5, 2018|
Answer
Response from WayneT1524 | Property representative |
Dear Leng, Greetings from Four Seasons Hangzhou! I have received the room rate from Four Seasons Kyoto. Kindly advice your preferred email address that I can share the information to you. Looking forward hearing from... More
0
Votes
gigiweit
January 19, 2017|
Answer
Response from BPR18 | Reviewed this property |
Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
0
Votes
Tonya M
April 3, 2016|
AnswerShow all 2 answers
Response from Rob K | Reviewed this property |
I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
0
Votes
Room Tips
"Ask fr a room overlooking the lake"
Read review
"Stayed in a Grand Premier Room. For us, it was worth the extra cost to have the outdoor terrace."
Read review
"Whole hotel is non-smoking, so just ask for a garden view. Can hear birds chirping while taking a bath next..."
Read review
"Premier room is really a suite - overlooking the gardens - so romantic!"
Read review
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