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Wyndham Grand Plaza Royale Hangzhou

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#1 of 2,351 Hotels in Hangzhou
Certificate of Excellence
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1 room 2 adults 0 children
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Wyndham Grand Plaza Royale Hangzhou
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792 Reviews from our TripAdvisor Community

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Showing 544: English reviews
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Oakland, California
Reviewed 2 days ago NEW

Great hotel with great service and location. Rooms are very comfortable with very well padded beds and luxury linen. Hotel staff is very attentive and eager to help. The hotel also has an english speaking staff that's always ready to translate or assist. I stayed at this hotel on 2 separate occasions. My first stay I had a so called...

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Thank life_is_fun1688
Grand Rapids, Michigan
Reviewed 1 week ago

We made a side excursion to Hangzhou by train from Shanghai with our children. There is a metro stop three blocks from the hotel so it was very convenient to get to. The hotel property is near the northeast corner of West Lake approximately two blocks from the lake. One third of the hotel building is actually apartments or condos....

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Thank Rick S
Bradford, United Kingdom
Reviewed 1 week ago via mobile

Stopped at the Wyndham Grand part of business trip for 11 days. The hotel was just right! Comfortable relaxing and in a good location. The room had a big comfortable bed with a massive size bathroom. Hotel provided all the options one would need in a room and the house service kept it clean and tidy. Hangzhou can be cold...

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Thank usman_m_a
Danville, CA
Reviewed 2 weeks ago via mobile

We stayed for 3 nights. Our cousin's arrived the night before exhausted. They were met by an Australian, Sibel, who made their first night and day fantastic. We met her and she added to the exceptionAl service. The rooms, food and service , friendliness, especially our new Aussie Sibel was so good that when we stayed in Shanghai we expected...

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Thank Doccalifornia
Hong Kong, China
Reviewed 2 weeks ago via mobile

My husband and I arrived at the about 10 PM on Thursday 13 April 2017. We were greeted by a friendly Russian front desk manager who volunteered to give us a map and escorted us to our room. There are a great variety of food for breakfast that suits both both Asian (me) and European (my husband) taste. We were...

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Thank CharkJones
London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at the Wyndham for 4 nights in April 2017 and from the welcome to the send off we have never experienced such amazing customer service. I am not exaggerating when I say we felt like family. The rooms were really comfortable and the bed and bed clothes were well up to European standards. The bath was perfect for...

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Thank Gerryturley
Heemstede, The Netherlands
Reviewed 3 weeks ago via mobile

Wyndham is located close to the Westlake and many rooms have a nice view over the lake and the surrounding hills. The hotel has an excellent Thai restaurant, make sure to reserve your table. I can recommend to take the executive package as it is more relaxed for breakfast and 'happy hour' The rooms and service are just great. Thanks...

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Thank MvdK01
Suzhou, China
Reviewed 4 weeks ago

The service at this hotel is far and above almost any other that I have ever stayed in in China! From the moment of Check in at the front desk, until the moment of check out, just excellence in service was displayed! It felt as if almost every staff member knew my name, and were making every effort to take...

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Thank dbradcoleman
Calif.
Reviewed 5 weeks ago

Wow and wow. The rooms are wonderful, comfy beds, a useful desk, great bathtub, easy access to the rest of Hangzhou, wonderful front desk folks, so friendly!! Staff are super friendly and helpful. Great view, location, fab little restaurant around the corner to the right of the hotel. Hangzhou is a beautiful city and walking around from the hotel is...

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Thank allipali62
london
Reviewed March 25, 2017

The rooms here are excellent and being close to West Lake you can take in the famous lake and it is very lovely. Hangzhou is one of China's nicest cities and this hotel is one of the best. The service is good and the breakfast buffet excellent although in my opinion expensive at around £20 per person. The Manager told...

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Thank white100
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Price Range: $153 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Hotel Style:
#1 Business Hotel in Hangzhou
#1 Luxury Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#31 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham Grand Plaza Royale Hangzhou staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Northwest corner rooms would have views of the lake.”
E2434SEricks, 1 week ago | Read review
“Good Location”
daniell583, Jan 1, 2017 | Read review
“high floor with a view on the main street”
madwolf139, Dec 12, 2016 | Read review
“Excellent service”
Peereview, Nov 28, 2016 | Read review
“Lake View was nice.”
OneAddictedTraveler, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question