We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Hangzhou

Visit hotel website
Traveler (670)
Room & Suite (175)
Dining (26)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Shuttle Bus Service
Show more
Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
River View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Reviews & more
416Reviews
749Photos
1Q+A
51Room tips
Traveler rating
  • 209
  • 154
  • 35
  • 12
  • 6
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
The hotel surprised me a lot and made my stay very remarkable. The architecture is unique one and made this golden ball form building to one of the attraction of this beautiful city of Hangzhou. The hotel is located in new aper of the city in a walking distance from malls and
Read more
Response from Yolanda L, Public Relations Manager at InterContinental Hangzhou
Responded 4 weeks ago
Dear guest, thank you for taking the time to share your experience with us after your most recent stay at InterContinental Hangzhou. Hotel’s unique design and magnificent golden globe architecture make the hotel to be the one of Hangzhou’s famous landmarks. Hotel is directly adjacent to a station of Metro Line 4 for convenient cross-city access. Our comments have been shared with our hotel management, we are constantly working to improve our breakfast offerings, and your comments will help us ensure that we are offering dining experiences that are as luxurious as our hotel itself. To ensure the security of our guests, we request all the takeaways and gifts should store in concierge desk temporarily, where guests could get them. Thank you for your recommendation, we hope to welcome you back to the InterContinental Hangzhou in the near future. InterContinental Hangzhou
Read more
Stayed two nights in this unique globe-shaped hotel. The room is big but the bed is a tad too hard for comfort. The view overlooking the river and opposite the Hangzhou international Expo Center, however, taking a picture of the night scene from inside the room is next to
Read more
Response from Yolanda L, Public Relations Manager at InterContinental Hangzhou
Responded 5 weeks ago
Dear guest,thank you for sharing your experience at InterContinental Hangzhou. Please accept our apologies for any inconveniences those you had encountered during your stay. We highly appreciate our guests’ comments as they help us to improve our service and facilities. We strive to provide guest experiences that are anticipatory to the highest degree and personalized to the occasion, and we are also looking for ways to balance fair pricing with the luxury accommodations and service we offer. We hope to be able to welcome you back to InterContinental Hangzhou to restore your faith in us. InterContinental Hangzhou
Read more
Hotel offers great service with great architecture located in a business area. Security is comporting and the service offered is excellent. Food is also reliably good with an excellent selection for both Breakfast and Dinner
Read more
Response from Yolanda L, Public Relations Manager at InterContinental Hangzhou
Responded Dec 18, 2018
Dear guest,thank you for taking the time to share your experience with us after your most recent stay at InterContinental Hangzhou. It is located in beautiful and scenic Hangzhou Qianjiang CBD. With its unique design and magnificent golden globe architecture, hotel has been one of the city’s famous landmarks. Fresh All Day Dining features its freshest ingredients and well-cooked buffet for breakfast and dinner. InterContinental Hangzhou was honored to be chosen as the main venue for Fina World Aquatics Convention and the official Fina Headquarters hotel for the 14th Fina World Swimming Championships (25m). To ensure the event goes seamlessly, a security check would be conducted on the hotel. Please accept our sincere apologies for any inconvenience caused during this period. We hope to be able to welcome you back to InterContinental Hangzhou. InterContinental Hangzhou
Read more
+10
Large room, well equipped, nice design, clean with a good buffet breakfast. the view from room was perfect. I think the hotel can satisfy all you need from a 5 star hotel. the only think that i can mention as a negative point is the entrance. the main entrance is on 5th floor
Read more
Response from Yolanda L, Public Relations Manager at InterContinental Hangzhou
Responded Dec 11, 2018
Dear guest,thank you for taking time to share your comments with us. We are delighted to hear that our facilities met your needs. InterContinental Hangzhou is located in beautiful and scenic Hangzhou Qianjiang CBD, the hotel is nestled in the pride of the city. Hotel is directly adjacent to a station of Metro Line 4 for convenient cross-city access. Its unique design and magnificent golden globe architecture make the hotel one of the city’s newest landmarks. Hotel offers 384 guest rooms and suites range from 65-420 square meters with a k-cup coffee machine, well-stocked mini bar, television, walk-in wardrobe and Bose sound. Your comment has been shared with hotel management, we would arrange concierge to make the direction. We look forward to the pleasure of welcoming you back to our hotel in the near future. InterContinental Hangzhou
Read more
Because of the hotel's unique architectural design and the nearby light show, we chose this place. There were literally only us eating at the restaurant with almost 10 servers working. The dishes were unbelievably over-priced. For example, each one of the soup dumplings is
Read more
Response from Yolanda L, Public Relations Manager at InterContinental Hangzhou
Responded Dec 4, 2018
Dear guest, thank you for taking the time to post a review of our property. We strive to provide personalized experiences for each of our guests, and are always actively looking for ways to keep costs fair while offering the finest in dining experience and service. I appreciate your review as it provides feedback that I need to re-evaluate guest needs. I hope you will consider giving us another chance in the future to demonstrate our commitment to satisfaction in all areas of the guest experience. We hope to welcome you back to the InterContinental Hangzhou in the near future. InterContinental Hangzhou
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
equipped with fine sound system
PreviousNext
12345635
There is help with transport at the airport and they speak English of a sort. If you have the hotel name written down in English and do a google translate to Chinese that should be sufficient to pass to a taxi driver anyway. Its quite a way from the airport I seem to remember - about 40 minutes by car.
0 votes
Show all answers
"Internet access restricted if you like internet you maybe frustrated"
"ask for a room facing the river"
"River view rooms are nice."
"Treat yourself to Club floor rooms."
"They should have river view"
PreviousNext
12345611
PRICE RANGE
$142 - $204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental hangzhou hotel hangzhou
LOCATION
ChinaZhejiangHangzhou
NUMBER OF ROOMS
384
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing