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InterContinental Hangzhou

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#7 of 2,261 Hotels in Hangzhou
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InterContinental Hangzhou
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279 Reviews from our TripAdvisor Community

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Showing 129: English reviews
India
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed for four days, the G20 summit has just finished and the surrounding were lit up like festival. The hotel is luxury hotel , the rooms are very specious and good news is that almost 90% of the staff an communicate in English which makes huge difference to non Chinese speaking visitors like me. The breakfast lay is quite... More 

Helpful?
Thank 145piyushs
Dubai, United Arab Emirates
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

This was my first time staying at the Intercontinental in Hangzhou. The building is quite impressive as a giant shiny gold ball. Entering the hotel was an anti-climax because the lobby is on the first floor, not ground, although this is a small detail I always enjoy the first moment of walking through a hotels doors & looking around. You... More 

Helpful?
Thank AmzJoseph
Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent stay as usual at the Hangzhou Intercontinental. Small gym for a hotel this size. Great service as usual. Club lounge personnel are well trained. Excellent English. Always love waking up to morning light with the river view.

Helpful?
Thank sanyo128
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Visited this hotel with my colleagues in August, just before the G20 summit. The security was tight and you had to have your passport with you even for breakfast. The hotel was beautiful and I got an upgraded room with a river view. I would recommend this hotel, but maybe not during the G20 summit!!

Helpful?
Thank David A
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you for sharing your experience at InterContinental Hangzhou. I am pleased to hear you enjoyed your stay with us. Hotel is located in beautiful and scenic Hangzhou Qianjiang CBD and is directly adjacent to a station of Metro Line 4 for convenient cross-city access. Its unique design and magnificent golden global architecture make the hotel one of the city’s... More 

Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 25, 2016 via mobile

Only downside. Remember elevators being slow and long wait. Breakfast was great but there were loads of people..was there during the dragon boat festival. But restaurant was huge enough so we were always able to get a table in all three day. Room was good but not spectacular. The standard I would expect of an intercontinental hotel.

Helpful?
Thank Raymond T
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you for taking the time to post a review.The constructive feedback provided by our guests allows us to enhance the level of service we aim to deliver throughout the hotel and we greatly appreciate your comments.Please accept our apologies for waiting.Hotel offers 384 guest rooms and suites range from 65-420 square meters . Each spacious guestroom boasts floor to... More 

New York City, New York
Level Contributor
46 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 27, 2016 via mobile

The intercontinental Hangzhou is a striking building architecturally, and is impressive from the moment you approach the hotel. There is no mistaking the fact you have arrived. I checked in quickly and was impressed by the staff. They really wanted to please. My colleague's iPhone cracked upon arrival. Within 30 minutes Echo had arranged for someone to come to the... More 

Helpful?
Thank Bobbyz51
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you for your kind words for  I am pleased to hear you enjoyed your stay with us and that you received great service. It's something our staff takes great pride in. Hotel offers 384 guest rooms and suites range from 65-420 square meters including 29 Executive Suite, a CEO Suite and a Presidential Suite. InterContinental brings a touch of... More 

London, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

What an amazing and Iconic property! Can almost rival a Vegas or Dubai hotel in terms of structure. Hotel is out of city centre but it's close enough to one of the best malls in HZ (5min taxi ride approx ) Rooms are clean and spacious with all facilities needed ! The roof top swimming pool is great and there... More 

Helpful?
Thank pushyjoe
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. InterContinental Hangzhou is located in beautiful and scenic Hangzhou Qianjiang CBD, the hotel is nestled in the pride of the city. Its unique design and magnificent golden global architecture make the hotel one of the city’s newest landmarks.Hotel offers 384 guest... More 

San Francisco, California
Level Contributor
78 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed July 9, 2016

We stayed here for 3 nights in early July 2016 and paid about USD 183 per night for a double room, including taxes, breakfast, and WiFi. The hotel, although not new itself, is located in the new central business district of Hangzhou, along the river and close to several clean and modern parks. It's also next to the impressive Hangzhou... More 

Helpful?
Thank Middle_East_Explorer
Dubai, United Arab Emirates
Level Contributor
129 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 5, 2016 via mobile

One of the most luxurious hotels in China I must say, the interiors, the comfort, the hospitality is awe inspiring. Loved the little details in the room- the pillow menu, the most comfortable bath tub with a neck rest, the switch controlled curtains and the walk in wardrobe. I would rate the breakfast as decent. I wish i had more... More 

Helpful?
Thank FBKalra
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us.Hotel offers 384 guest rooms and suites range from 65-420 square meters including 29 Executive Suite, a CEO Suite and a Presidential Suite. InterContinental brings a touch of world-class luxury to Hangzhou. Each spacious guestrooml boasts floor to ceiling windows... More 

Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 30, 2016 via mobile

Good business hotel as its at the middle of the office area. Near to most of the offices and the city train station. There's nothing much around the hotel, not a lot shopping area nor food area around. The view from the room is nice especially if you can get the one that faces the river.

Helpful?
Thank maqius
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about InterContinental Hangzhou

Address: NO. 2 JiEfang East Rd, Hangzhou 310016, China
Location: China > Zhejiang > Hangzhou
Price Range: $143 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Hangzhou 4.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Intercontinental Hangzhou Hotel Hangzhou
Hotel Style:
#3 Spa Hotel in Hangzhou
#7 Luxury Hotel in Hangzhou
#8 Business Hotel in Hangzhou
#9 Family Hotel in Hangzhou
#38 Best Value Hotel in Hangzhou
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