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    Banyan Tree Hangzhou

    No.21 Zijinggang Road, Xihu District, Hangzhou 310030, China
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    $410$427
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    Traveler (341)
    Room & Suite (40)
    Dining (14)
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    Overview
    • Excellent62%
    • Very good22%
    • Average10%
    • Poor3%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Sheraton Grand Hangzhou Wetland Park Resort
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (258)
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    1 - 5 of 124 reviews

    Reviewed 6 days ago via mobile

    I always want to go Banyan Tree Hangzhou since it was opened 10 years ago as it is one of luxury resort in China. Finally got the chance this year, however it was abit old and tired now. The villa, the reception area and building...More

    Thank Sing Hee L
    Reviewed March 3, 2017 via mobile

    This hotel only have 60 rooms located in a very quiet place, very much Chinese traditional style, big room with all garden view. Price is dear and service is good, the breakfast is boring without many offer, but the western lunch is very very good....More

    Thank dayang60
    Response from Isabel W, Manager at Banyan Tree HangzhouResponded March 30, 2017

    Dear Guest, Warmest greetings from Banyan Tree Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our environment and overall...More

    Reviewed February 26, 2017

    I rarely review my hotel stays on Tripadvisor, but I feel a need to share my experience at Banyan Tree Hangzhou so that other travelers are aware of their ‘hospitality’. The hotel was accommodating in the change in date from 21-23 October to 11-13 November...More

    Thank Mark_HKTOR
    Response from Lisa W, Director of Financial Controller at Banyan Tree HangzhouResponded April 16, 2017

    Dear Mr. Seh, Warm greeting from Xixi Wetland Hangzhou! Thanks so much for choosing Banyan Tree Hangzhou for your travel to Hangzhou. Hope my email finds you very well. I am sorry to hear of the unpleasant experience you have had during your recent stay...More

    Reviewed January 16, 2017 via mobile

    Great ambiance at this hotel. My family of 5 stayed in the 2 bedroom villa. Layout was a bit odd but the room was large and comfortable. Love the surroundings of the hotel and there's a shopping plaza with tons of restaurant walking distance. The...More

    Thank catchancatchan
    Response from Isabel W, Manager at Banyan Tree HangzhouResponded January 24, 2017

    Dear Guest, Warmest greetings from Banyan Tree Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our environment and overall...More

    Reviewed January 1, 2017 via mobile

    Stayed at Banyon Tree about three to four months ago. Room was spacious and the grounds were beautiful. Enjoyed a wonderful meal at their lakeside restaurant. The hotel spa is what attracted me to this hotel and unfortunately I didn't find the experience too appealing,...More

    Thank MasonF
    Response from Isabel W, Manager at Banyan Tree HangzhouResponded January 24, 2017

    Dear Mason F, Thank you for your comments about your stay with us and we would like to take the time to apologize for the issues you faced during your stay with us and we are obviously upset at ourselves for not being able to...More

    Sheraton Grand Hangzhou Wetland Park Resort
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    100 Inn Hangzhou West Bus Station
    1 review
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Business Center with Internet Access
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $421 - $699 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Hangzhou
    • #40 Luxury Hotel in Hangzhou
    • #58 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Ctrip TA, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Banyan Tree Hangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Banyan Tree Hangzhou Hotel Hangzhou
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    Traveler (341)
    Room & Suite (40)
    Dining (14)
    Pool & Beach (3)
    Hotel & Grounds (291)
    Bathroom (9)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Xixuan Spa Hotel Hangzhou
    19 reviews
    .12 miles away
     
    Sheraton Grand Hangzhou Wetland Park Resort
    448 reviews
    .11 miles away
     
    Angsana Hangzhou
    85 reviews
    .16 miles away
     
    100 Inn Hangzhou West Bus Station
    1 reviews
    .74 miles away
     
    Nearby Restaurants
    Mangos Bar
    .13 miles away
    Yue Rong Zhuang BaiYun Restaurant
    5 reviews
    .13 miles away
    XiXi FuLou
    .13 miles away
    Satine French Restaurant
    12 reviews
    .16 miles away
    Nearby Attractions
    Lingyin Temple
    1,134 reviews
    2.07 miles away
    Fei Lai Feng
    339 reviews
    2.14 miles away
    Xixi Wetland Park
    830 reviews
    1.78 miles away
    Hangzhou Botanical Garden
    125 reviews
    2.46 miles away
    Questions & Answers
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    Room Tips
    "The Standard Suite is roomier than the upper tier rooms because of the layout."
    Read review
    "Water side villa with view of the pagoda"
    Read review
    "Villa was spectacular and very private"
    Read review
    "The villas are wonderful"
    Read review
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