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2/4/2018 2/5/2018
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    Banyan Tree Hangzhou

    No.21 Zijinggang Road, Xihu District, Hangzhou 310030, China
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    2/4/2018 2/5/2018
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    $379
    $366
    SAVE $13
    $379
    $379
    Traveler (470)
    Room & Suite (46)
    Dining (15)
    Overview
    • Excellent66%
    • Very good20%
    • Average9%
    • Poor3%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (304)
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    1 - 5 of 128 reviews

    Reviewed 3 weeks ago via mobile

    Nice property but requires upkeep. The pool is not in tip top condition. A lot of controls in jacuzzi not functioning. Front desk staff are excellent but restaurant staff needs improvement, learn to smile!More

    Thank Ong F
    Response from Lisa W, Manager at Banyan Tree HangzhouResponded 2 weeks ago

    Dear Guest, Warmest greetings from Banyan Tree Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our overall services to...More

    Reviewed December 6, 2017 via mobile

    This hotel is in a beautiful location,surrounded by lush vegatation surrounded by water and bridges.the rooms are huge,suites with gigantic and elefant bathroom,nice bedroom with big tubs.staff is super nice.breakfast could be a bit better,also breakfast location is small and seems a bit old.but the...More

    Thank paula r
    Response from Lisa W, Manager at Banyan Tree HangzhouResponded 4 weeks ago

    Dear Guest, Warm Greetings from the Banyan Tree Hangzhou and thank you very much for the feedback provided to us. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our overall services...More

    Reviewed November 26, 2017

    the villas design, size and confort is exceptional. The resort was tired, it needed some investment. the food was not up to the level that this hotel/resort you should be expecting. i agree that the breakfast was boring

    Thank Remi R
    Reviewed November 22, 2017

    I am sorry for the late review. Actually I was staying in Banyantree Hangzhou for a lot of times, and I used to choose to stay here and Angsana. I love the constructions, the lake views, especially the food of Angsana and the breakfast in...More

    Thank Jet W
    Reviewed July 20, 2017 via mobile

    I always want to go Banyan Tree Hangzhou since it was opened 10 years ago as it is one of luxury resort in China. Finally got the chance this year, however it was abit old and tired now. The villa, the reception area and building...More

    Thank Sing Hee L
    Response from Lisa W, Manager at Banyan Tree HangzhouResponded August 1, 2017

    Dear Guest, Warmest greetings from Banyan Tree Hangzhou . Thank you for your comments by sharing your staying experience with us. We apologize for the issues you were facing with during your stay in the beginning of July as we are one of famous Banyan...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • $428 - $668 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Hangzhou
    • #18 Luxury Hotel in Hangzhou
    • #56 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Priceline, Agoda, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Banyan Tree Hangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Banyan Tree Hangzhou Hotel Hangzhou
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    Traveler (470)
    Room & Suite (46)
    Dining (15)
    Pool & Beach (3)
    Hotel & Grounds (414)
    Bathroom (10)
    Business Center & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 2,491 hotels in Hangzhou
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Each of the rooms has different characteristic, if you love to stay in Resort, you will love here."
    Read review
    "The Standard Suite is roomier than the upper tier rooms because of the layout."
    Read review
    "Water side villa with view of the pagoda"
    Read review
    "Villa was spectacular and very private"
    Read review
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