We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book a Stay + Win a Getaway Book your hotel on TripAdvisor and you could win a great trip!

Lily Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Management photos
Lily Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

137 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 28: English reviews
Calgary, Canada
Level Contributor
87 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed August 11, 2015

I stayed at Lily Hotel for three nights in mid-August. The hotel is average for high-end Chinese hotels. The breakfast is good and the restaurant serves a good variety of dishes for lunch and dinner. Internet is free and fast, free bottled water in the room and green-tea bags, and the air conditioning works well and is not noisy. I... More 

Thank bcsanders
Bexhill-on-Sea, United Kingdom
Level Contributor
411 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 bubbles Reviewed April 17, 2015

Stayed here a while ago on our Wendy Wu tour. Pleased with the hotel and rooms. No issues with cleanliness. Being on a well organised tour, we had nothing to arrange and everything went like clockwork. Would be pleased to return as independent travellers.

Thank sleepybexhill
Perth Western Australia
Level Contributor
155 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 bubbles Reviewed December 15, 2014

The hotel looks nice from the outside with a nice entry for a 3 star hotel. Our room was a Standard Room and was ok except my husband sat in the big chair in the corner of the room and the centre springs were broken. We were only here over night. Breakfast was ordinary with lots of asian food. The... More 

Thank Blight01
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed September 1, 2014

We visited Hangzhou on our trip through China. The hotel is in a nice location, close to the lake, quiet and clean. However, the bed was one of the hardest we have ever seen anywhere in the world. They should consider changing the matrasses. The staff does not speak English too well, so prepare yourself for an adventure if you... More 

Thank Marija_Croatia

Travelers are raving about these Hangzhou hotels

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed February 23, 2014 via mobile

I stayed here a week on business. I thought the facility and location was good, but had a big issue with my room... When the shower was turned on, a strong moldy smell filled my room. I spent my entire week feeling nauseous. (I have been to Hangzhou many times without problem as I eat and drink carefully). I am... More 

2 Thank Tikiji
Bedford, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 8, 2013

We stayed at the Lily Hotel as part of a G Adventure tour July 2013. The beds where Very hard (yes all beds in China are hard but these were extra firm) there was a bottle of complementary water, a fridge but no safe in the room. It was clean and comfortable. There is a pool but it was not... More 

Thank L_Robbo25
Melbourne, Victoria, Australia
Level Contributor
214 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 bubbles Reviewed November 6, 2013

For me this was a perfectly OK hotel: good location, service, and friendly staff. Room clean and very large. The bed was incredibly firm, not too far off sleeping on the floor and many wouldn't sleep well. The dining room has seen better days. I would come back, but I would be careful who I recommended it to.

Thank Grumpy_academic
Geneva, Switzerland
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed October 28, 2013 via mobile

Good location, 10 min from West lake, easy access by bus to town center (bus 118) For the rooms, they were old, dirty and noisy. The carpet had lots of stains, the furniture was very used and broken. The bathroom had mold and the shower was rusty. The staff was impolite and unpleasant. Be careful of the breakfast time limit... More 

Thank Sasi17
Sydney, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

Easy walking distance to West Lake but without a view of the lake. The hotel was luxurious by my standards. Certainly clean and comfortable. A computer with internet access was available for a fee. The restaurant was good and had a menu with some English-named dishes. The reception staff spoke English for us and the restaurant staff coped with our... More 

Thank Deryn G
Hong Kong
Level Contributor
260 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
2 of 5 bubbles Reviewed September 26, 2013 via mobile

My experience based on 3 visits this year: The good: it's strategically located near the west lake and the lake's show venue (15 min walk), and 10 min walk from the stadium with all sorts of restaurants and bars. The bad: this hotel is clearly past it's glory days and in desperate need for a total make over. Rooms are... More 

Thank Xueyan D
Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (41)
Hotel & Grounds (8)
Dining (3)
Bathroom (4)
Room/Suite (9)
Other (17)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hangzhou hotels
Xihu District
Tea Boutique Hotel
Tea Boutique Hotel
#22 of 2,263 in Hangzhou
4.5 of 5 bubbles 215 reviews
Shangri La Hotel Hangzhou
#25 of 2,263 in Hangzhou
4.0 of 5 bubbles 746 reviews
Show Prices
Show Prices
Show Prices
Sofitel Hangzhou Westlake
#11 of 2,263 in Hangzhou
4.0 of 5 bubbles 507 reviews
Hyatt Regency Hangzhou
#6 of 2,263 in Hangzhou
4.5 of 5 bubbles 822 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Pool
  • Room Service
Things to do
  • Restaurant
  • Pool
In your room
  • Air Conditioning
  • Room Service

Additional Information about Lily Hotel

Address: NO. 156 Shuguang Sanlong, Hangzhou 310013, China
Location: China > Zhejiang > Hangzhou
Price Range: $51 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lily Hotel 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Ctrip TA so you can book your Lily Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lily Hotel Hangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay