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New Century Grand Hotel

#13 of 2,116 Hotels in Hangzhou
Certificate of Excellence
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661 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Geelong, Australia
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 21, 2016

The rooms were large, clean and comfortable.Amenities were lacking but i do not use them anyway so was not an issue. The only problem we incurred was the nimber of English speaking staff was lacking. We had to wait for the one to be free to explain our requests. Had a brilliant foot massage on the third floor.

Thank Deb F
Level Contributor
184 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

The silk city with a fabulous hotel. Great breakfast . 5 yuan to go swimming. Did not explore the neighborhood. Would definitely stay again. Also the location of the Green Tea Village and beautiful gardens. The room was large and the hotel service was excellent.

Thank Bonarrigo
Redford, Michigan
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 14, 2016

This was by far the best of the four hotels on our China tour. When the driver pulled up to the hotel we could not believe what we were seeing. This hotel was simply beautiful, don't get me wrong our second hotel was very nice, but this one was even better. The hotel staff spoke English and everyone was very... More 

Thank Sandra M
Dokkum, The Netherlands
Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 23, 2016

A fine hotel to stay when in Hangzhou. Next to the hotel is the est-mall where you find both a Costa Coffee and a Starbucks,both making good coffees !! The buffet in the hotel looks quite impressive but is not as exotic as it looks so we took the roomservive which was fine but only hard to order as the... More 

Thank Ido B
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

Enjoyed my stay here. Rooms were very comfortable. Some of the best nights sleep I've had in shanghai. Breakfast selection was excellent. No issues. Location isn't great for going to a bar but location to factories and businesses were perfect. Recommended.

Thank Shylock101
Meerssen, The Netherlands
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 17, 2016

The hotel is situated at the outer skirts of Hangzhou, basically in the evening there is nothing. The room is spacious, bed are is perfect, shower and internet too. Staff is friendly. Breakfast is big and luxurious.

1 Thank 438harrys
Stamford CT
Level Contributor
227 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed March 19, 2016

Stayed here on business again. Convenient location, excellent breakfasts. Room is adequate in size, with a great shower (combo of hand-held plus rainfall overhead shower). Comfortable bed, everything clean and well-kept. Lighting a bit on the dark side, expecially in the bathroom.

Thank SandyRiver
Saint-Emilion, France
Level Contributor
127 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed February 10, 2016

What a great experience staying here. Our room was beautiful, big comfortable bed, nice big bathroom. We even had a makeup table with makeup brushes! Breakfast was vast, go hungry. Laundry service was excellent. Staff is very professional and courteous. We had one of the best meals in the restaurant. Great place to stay, we will be back :)

Thank SynBay
Hangzhou, China
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 27, 2015

I did not stay over but I was here for a Business Christmas Party recently. The building and decor is beautiful and adds to the classy feeling. However, the food here was average. Yes, they had a wide variety but most of it was nothing to get excited about (except the macaroons - amazing). Quality over quantity.

Thank Ishimiagi
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

We recently spent 1 night at the New Century Grand in Hangzhou on a business trip. Our suppliers booked us in for a night here. The hotel itself is very big and new and the rooms are modern with very comfortable beds. After a long day of traveling ( planes, trains and automobiles through China ) we were pleasantly surprised... More 

Thank GPD1source
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103 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Short DescriptionThe five-star Hotel in a height of 218 meters is the tallest tower in Hangzhou. The hotel is located in Xiaoshan Central Business District The hotel has 700 rooms.Detail DescriptionNew Century Grand Hotel Hangzhou is located in Xiaoshan Central Business District only 23 Kilometers drive to Xiaoshan International Airport and a stone’s throw at the express way. The hotel is within 30-minute drive to the West Lake, 44 kilometers to the historic city Shaoxing, and 150-minute drive to the metropolitan Shanghai and the port city Ningbo.The hotel has 700 luxury guestrooms of various types. The toilets in all the guestrooms adopt French glass window. You can watch TV directly in the toilets. With Rain Forest sprinkler and Hansgrohe bathroom facilities, the updated guestroom articles will provide you a comfortable stay. Besides, an office area is specially set up in the guestroom with office desk, fax machine, broadband access and various office supplies for the convenience of your business activities.There are all kinds of restaurants and bars such as four seasons, Café Mediterranean, montarcino grills, I ma ri qi janpanese suchi, rose garden bar, lounge bar, cook fun restaurant and clubhouse in the hotel.The famous kitchen chefs always offer our guest variable gastronomies such as hang cuisine, canton cuisine, royal palace bird’s nest, shark fin and abalone and different country style western foods as well.Fitness Center which offers a superior array of outdoor and indoor sports and leisure activities with our exceptional service.It is equipped with the world top-grade LIFEFITNESS fitness facilities and provided with various fitness items like aerobics, strength exercise, free weight lifting, etc. Location: 3Fonderful Times Club boasts items deluxe KTV boxes, show bar, and reflexology room, perfect for your relaxation, therapy, and indulgence. ... more   less 

Additional Information about New Century Grand Hotel

Address: No.818 Shixin Middle Road, Xiaoshan District, Hangzhou 311202, China
Location: China > Zhejiang > Hangzhou
Price Range: $84 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Century Grand Hotel 4*
Number of rooms: 699
Reservation Options:
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Also Known As:
New Century Grand Hangzhou
Hotel Style:
#13 Luxury Hotel in Hangzhou
#13 Business Hotel in Hangzhou
#19 Best Value Hotel in Hangzhou
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