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Crowne Plaza Grand Canal

No.333 Shangtang Road, Hangzhou 310014, China
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216 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Shanghai Region, China
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 3, 2016

This is the second time I stayed in this hotel, but the hotel had changed the name, now its called "HAIWAIHAI Crowne hotel" not a IHG hotel anymore. But it is still very good. The room is very big and the bed is very soft, the breakfast is prefect and especially the pancake.

Helpful?
Thank tim7482016
Guadalajara, Mexico
Level Contributor
114 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed March 25, 2016

after my terrible experience in my prior shanghai, rayfont hotel, seems that paradise exist, arriving the bell boys went to open my door to the taxi, took care immediately of my luggage, in hotel reception people speaking English, despite we arrive three guest at same time all three were taking care with prompt ens and courtesy, room as it should... More 

Helpful?
Thank pedro1950
Dubai, United Arab Emirates
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2016

this fascinating place to stay when you are in this lovely city. ladies at reception extremely helpful and always smiling Rooms are very clean and spacious! Walking distance from interesting places with lots of cafes and restaurants!

Helpful?
Thank Nodirbek I
Telford, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 9, 2015

Booked 2 club floor rooms as after working they are normally excellent (in all other Crowne Plaza hotels) for sitting down and continuing to work with laptop, discussing the day etc etc with a beer or glass of wine. Waste of time. Club lounge closes at 7pm !!! So, just after you've managed to get back after a days work... More 

Helpful?
Thank Mark R
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed October 16, 2015 via mobile

Ordered fish and chips for room service, all four pieces of fish are uncooked, so I changed to pizza, and The pizza is nothing like a pizza, huge(thick) slices of uncooked tomatoes with cheese. Waited for an hour for a bottle opener, and the reception even suggested to smoke in a non-smoking room, no wonder they got smelly elevator. It's... More 

Helpful?
Thank jenniferlG5977CU
Tehran, Iran
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
2 of 5 stars Reviewed September 22, 2015

first ,our room was so hot and even speaking with reception desk did not help. second,poor breakfast,not lots of option third ,bad location, far from every where forth, wifi didn't work in our room I wont recommend this hotel at all

Helpful?
2 Thank Behnam V
Hong Kong, China
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 9, 2015

We are 3 families with kids booking 3 rooms for 2-3 nights. We stay at 19th floor and the rooms there are spacious. Baby bed is free to add to the room. The bathroom is also quite big. The bed is comfortable. The facilities are quite good, such as swimming pool and gym. The restaurants are also good but have... More 

Helpful?
Thank Max_hkxx2001
Buckinghamshire, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 5, 2015

Really well set up and maintained room in a large business hotel. Nothing to complain about here. The restaurant was a it chaotic at times and while the food was good it did notreally all fit together. Nice pool. Really helpful staff. Handy for city station not for other stations or airport. Having said its not well located there is... More 

Helpful?
Thank Spoggo
Tehran, Iran
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 31, 2015

The location is very bad. Far away from attractions and near a highway interchange. Grand canal neither tourist attraction nor beautiful at all. My room was old-fashioned and need to repair. Breakfast was good enough. Stuff was friendly. At all this hotel is not suitable for tourists.

Helpful?
2 Thank Shahab A
Shanghai, China
Level Contributor
10 reviews
9 hotel reviews
3 of 5 stars Reviewed February 16, 2015 via mobile

Stayed at a Club room. Parking was away from the building and quite a ugly walk. Hotel is old and the room was noisy from the highways below. Had a cup of tea at the Club lounge - had to go to the desk and ask for it. Went to dinner at the gourmet street which is a short walk... More 

Helpful?
Thank xzhu
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Hangzhou Grand Canal is an upscale international brand business hotel conveniently located close to CBD and downtown Hangzhou. The hotel takes its name from the nearby Beijing-Hangzhou Grand Canal, the longest canal in the world, flowing from the capital city some 1,794 km (1,115 miles) south to Hangzhou. Crowne Plaza Hangzhou Grand Canal is less than10 minutes drive from Wulin Square, 15 minutes from the charming scenery of the Westlake and some 45 minutes from Xiaoshan International Airport. Through overhead highway linking hotel to Westlake, city center and Hi-Tech development area, hotel offers convenient access to Xiasha Economic Industrial Zone, Shanghai, Ningbo, and Nanjing through Desheng express highway as well. Crowne Plaza Hangzhou Grand Canal rooms are designed in contemporary style with a corporate traveler or meeting organizer in mind. From our superior room to Crowne Plaza Club Rooms and Suites, each selection is sure to meet your accommodation needs. Three restaurants, bar and lobby lounge, as well as the hotel s seven meeting rooms, business centre, Club Lounge, swimming pool and gym truly make Crowne Plaza Hangzhou Grand Canal The Place To Meet. ... more   less 

Additional Information about Crowne Plaza Grand Canal

Address: No.333 Shangtang Road, Hangzhou 310014, China
Location: China > Zhejiang > Hangzhou
Price Range: $77 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Grand Canal 4.5*
Number of rooms: 325
Reservation Options:
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Also Known As:
Crowne Plaza Grand Canal Hotel Hangzhou
Crowne Plaza Hangzhou
Hotel Style:
#18 Best Value Hotel in Hangzhou
#22 Business Hotel in Hangzhou
#39 Luxury Hotel in Hangzhou
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