We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Oakwood Residence Hangzhou

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Oakwood Residence Hangzhou
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

207 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Oakwood Residence Hangzhou
See the most recent reviews
Showing 136: English reviews
Burlington, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 23, 2013

I travel in China on business every 90 days and have experienced a wide variety of hotels. Some, quite good and others you wouldn't wish on your worst enemy. I look forward to my one or two nights in Hangzhou because of this hotel. I have always experienced a pleasant welcome, a room that surpasses my expectations, food that is... More 

Helpful?
Thank Steve A
singapore
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 23, 2013 via mobile

One of my best hotel experience in china. The one bedroom suite I stayed has everything I need (kitchenette was very well equipped and stocked). Big room and living room. Only minus point was the rain shower that do not work too well, it sprays water everywhere and not 'rain drops'....

Helpful?
Thank AAdrive
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Greetings from Hangzhou. Thank you for your rave review as well as your comments about our rain forest shower. Our team will be sure that our guests enjoy a rainforest shower not just drops! We look forward to welcoming you back to the Oakwood Residence Hangzhou soon. Cheers More 

A TripAdvisor Member
5 of 5 stars Reviewed January 19, 2013

I am a regular guest at Oakwood, Hangzhou. The service continues to improve. The quality of food has improved. Above all, Laura in reception is excellent. She is always exceedingly polite and efficient and deserves special mention.

Review collected in partnership with Oakwood

Helpful?
Thank A TripAdvisor Member
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Thank you for your kind remarks. We will share your positive feedback with our team and, in particular, Lara. We look forward to welcoming you back in the near future. Cheers. More 

HANGZHOU
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

We use this hotel for our overseas staff and customers when they stay in Hangzhou. The rooms are excellent large self contained apartments. Rates are good for what you get. Home to many expats who are staying a while in Hangzhou

Helpful?
Thank Neil M
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Neil, Thank you for your positive remarks about the Oakwood Hangzhou. Please do not hesitate to contact me directly if I may be of any service in the future. From all of us at the Oakwood Hangzhou we wish you and your family all the best in 2013. Cheers, Brian More 

Sydney, Australia
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 17, 2012

I was stationed in Hangzhou for 3 months to complete a project where I wasn't able to find an apartment to my liking so I chose to reside in this fine establishment within 10 minutes walking distance to my office in the CBD. I chose the 1 bedroom suite on level 5 which had higher ceiling than normal and a... More 

Helpful?
1 Thank Leo_Li721
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Leo, Thank you for your gracious compliments. We will share your kind remarks with our entire team. From your side, your were a marvelous guest and friend. We all miss you. Best wishes to you and your family for a Merry Christmas and Happy New Year. Cheers, Brian More 

Zonnebeke, Belgium
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 16, 2012

Hangzhou is a special place in China: its main tourist attraction, a huge lake surrounded by smaller mountains is attracting the higher class in the country for holidays. The hotel is located in the city center in a compound area. Rooms are huge and include a kitchenette. Trough the specialized hotel websites you will find good price offers. Price quality... More 

Helpful?
Thank Safarilovers8980
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Greetings from Hangzhou. We sincerely appreciate your positive remarks. We will share your kind remarks with our associates. We look forward to welcoming you back to the Oakwood Hangzhou in the near future. All the best to you and your family for a Merry Christmas and Happy New Year. Cheers, Brian More 

Hong Kong
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 30, 2012

Just stayed at this residence for 3 nights with my folks in a two-bedroom apartment. Space is ample and great view from the 12th floor. Kitchen is fully equipped and washer-dryer with complimentary detergent is perfect. There are signs of wear and tear inside the apartment but nothing major. The bed is one of the most comfortable ones I have... More 

Helpful?
1 Thank KcatHK
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Thank you for your positive comments about the Oakwood Hangzhou. Please accept our apologies for not advising you that your rate did, in fact, include complimentary internet access. We will review this issue with our team and ensure that future guests are properly advise of of all of their benefits, such as free internet. Again, thank you. More 

Hong Kong, China
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 21, 2012

2 couples with an adult + a baby, we booked a 3 bedroom apartment & spent 4 nights at this really comfortable apartment, nothing to complain regarding the decor, appliances, space & view. Starbucks & KFC is across the road, the neighbourhood is just quiet yet convenient to get to anywhere including the lake. Would be great if the common... More 

Helpful?
Thank MamaBabaRocks111
Hangzhou, China
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 12, 2012

Apartment style 5-star accom with kitchen, sofa and plenty of space. Becomes very attractive if you can get a corporate rate. Pool, gym and breakfast are all top-class. Let down only by the English level of most of the staff. Location may not suit a first-time tourist who wants to be on the lake, but very comfortable for business travel.

Helpful?
Thank Rabbitsaysgo
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Thank you for your kind comments about our Oakwood. We look forward to welcoming you back if your travels bring you back to Hangzhou. Cheers. More 

Bangkok, Thailand
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 6, 2012

We brought four families for the Fall Festival holiday in Hangzhou and chose the Oakwood as our venue. The three bedroom apartments comfortably held two families. We hosted 16 people for dinner and it came off without a hitch. The rooms are new, clean and well appointed. The management is responsive and courteous. Although you can find less expensive options,... More 

Helpful?
Thank portagio
Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (72)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (21)
Viewed
View from Room (2)
Viewed
Bathroom (6)
Viewed
Dining (3)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hangzhou hotels
The East Hotel Hangzhou
#4 of 2,116 in Hangzhou
4.5 of 5 stars 256 reviews
Courtyard Hangzhou Wulin
#3 of 2,116 in Hangzhou
4.5 of 5 stars 458 reviews
Show Prices
Show Prices
Show Prices
Hyatt Regency Hangzhou
#6 of 2,116 in Hangzhou
4.5 of 5 stars 808 reviews
Xihu District
Tea Boutique Hotel
Tea Boutique Hotel
#22 of 2,116 in Hangzhou
4.5 of 5 stars 211 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bonded to the architecturally unique Europe America Centre complex, flanked by first class office space and retail mall and situated at the prime Yellow Dragon commercial circle location; this 321 residences featuring studios, 1,2 and 3 bedroom options and houses a kaleidoscope of facilities and services. Minutes away from West lake, its surroundings and landmark scenic spots as well as dining and entertainment options. ... more   less 

Additional Information about Oakwood Residence Hangzhou

Address: NO. 28 Jiaogong Road, Hangzhou 310012, China
Location: China > Zhejiang > Hangzhou
Price Range: $96 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oakwood Residence Hangzhou 4.5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Ctrip TA, Hotels.com, Agoda, Priceline, Travelocity and Odigeo so you can book your Oakwood Residence Hangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay