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Crystal Orange Hotel

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778 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
4 reviews
4 hotel reviews
1 of 5 bubbles Reviewed 1 week ago NEW via mobile

Thankfully only stayed at this hotel for one night. First thing when I arrived to this hotel at night with my wife. We weren't greeted and told they don't accept Chinese passport as a form of ID since my wife is Chinese. We were escorted to the police station by foot for 20mins to verify her ID. Once we finally... More 

Thank Raymond G
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 1 week ago

Just had the one night here rooms are comfortable and modern there was a large balcony with outdoor furniture. Across the road from the lovely gardens and lake area with some well maintained paths and gardens. Attached cafe was alright but not great managed to get some eggs and toast for breakfast but did have a Chinese speaking person with... More 

Thank Paul B
Hualien, Taiwan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 4, 2016

Crystal Orange is just across the Lake! This design hotel, with its arty look is definately a great place to stay in Hangzhou. Rooms were compact, with huge bed and power speaker with nice playlist. Great place to stay after party in town. Breakfast was not included, and should be avoided if possible.

Thank Peter L
Vancouver, Canada
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed April 20, 2016

This is a cool looking hotel right next to the West Lake. The Longjing tea farm is also within walking distance, and is definitely worth a walk or bike ride up the hill. Don't buy Dragonwell tea anywhere but here! It's sold everywhere in China, but getting it direct from the tea farm is far cheaper. They aren't kidding when... More 

Thank Melissa K
Hong Kong, China
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 21, 2015 via mobile

The hotel was small, the room was small also. But it was clean and the services were okay. Right next to Westlake. Very convenient. Room rate was reasonable. Considered as good value for money paid. The hotel restaurant had good food with very reasonable price.

Thank Jimmy Y
Florence, Italy
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 20, 2015 via mobile

Stayed there for business one night In spring 2015. Actually I liked my room, the speaker set with a nice playlist, the bathroom and overall I had a nice experience. Had lunch at their Resturant and also had a nice experience. The team and the General manager were outstanding. It's not a traditional luxury hotel; it is more a kind... More 

Thank Valeriano A
Level Contributor
136 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 bubbles Reviewed May 31, 2015

I spent one night stay at this hotel during my visit to West Lake. This hotel is hidden at a valley corner and make sure you have the two roads junction (Qingbo Street and Nanshan road) given to taxi driver so that they can send you to the hotel. It is opposite the Holiday Wuyang hotel. Started with a quick... More 

Thank Hengor
Kuala Lumpur, Malaysia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 4, 2014

I have been trying to look for a nice hotel nearby West Lake. There are quite a few around West Lake but most of them are charge at the high side. Finally I decided to book this hotel based on some reviews, its location and also within my budget. It is very much depend on what activities you are looking... More 

1 Thank hshlng
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 28, 2014

If you want a hotel near West Lake which is affordable and decent, Crystal Orange is the answer. I spent 5 nights here. It's not a very big hotel and it's located in a small alley. Opposite the hotel lies West Lake. If you wish to explore a bigger area of West Lake, you can rent a bike from the... More 

Thank aabelle
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed October 22, 2014

I had very high expectations on this hotel before checking in due to its many good review. Probably, I just happened to be one of the unluckier ones. The moment we stepped into the hotel, the staff have been very professional and fast in processing our check-in. As our room was not ready yet, they showed us another room which... More 

1 Thank TotoChan
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Bathroom (14)
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Additional Information about Crystal Orange Hotel

Address: No.122 Qingbo Street, Nanshan Road, Shangcheng District, Hangzhou 311703, China
Location: China > Zhejiang > Hangzhou
Hotel Class:4 star — Crystal Orange Hotel 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hotel Crystal Orange
Crystal Orange Hangzhou
Hotel Style:
#30 Luxury Hotel in Hangzhou
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