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Victoria Regal Hotel Zhejiang

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Victoria Regal Hotel Zhejiang
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186 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Singapore, Singapore
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 17, 2016

The receptionist that we met on the first night when we were cold-calling hotels to stay in was awesome and most helpful. The service of the hotel is generally good. The rooms are comfortable and lush, value for money. The shower room is roomy, well-designed and great! Overall, very satisfied with the room and it has good amenities. The interior... More 

Thank Zinks
Shanghai Region, China
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 6, 2016

This is the perfect place to visit the West Lake and all of its surroundings. Room are Ok & staff is helpful. The price is reasonable but the gym clearly need a little refresh to meet our expectations.

Thank Nicolas G
Singapore, Singapore
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 20, 2016

Room: Very spacious and well furnished. Mattress is nice and firm and it gave me two nights of good sleep. Wifi signal strength is very good. Windows can be opened. Bathroom is also very spacious. However there are a few things worth pointing out. There are signs of paint wear and tear. The sliding stainless steel door screeches and there... More 

Thank whyismynametaken
Singapore, Singapore
Level Contributor
116 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed February 23, 2016

Been given a room at level five, lots of people smoking in the activity room, so avoid the floor if you prefer smoke free environment. It is five minutes from metro station, 10 minutes from street shopping, 10 minutes from confucius temple, 1 minute from opposite side shopping mall, 10 minutes from carrefour supermarket, lots of buses and taxis.

2 Thank Mad1154Mac
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 13, 2016 via mobile

The only merit of this hotel is the location.(near Xihu lake). I was shocked the worst service in this hotel. 1. The worst service of hotel managers and staffs : Their English skills are very poor. I couldn't communicated with them in English. Moreover, the service was terrible. They couldn't find my record of reservation during 40 minutes. They made... More 

1 Thank sewonp542
Taipei, Taiwan
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 16, 2015 via mobile

無菸樓層煙味重。地毯超髒。乾溼分離不分離,洗完澡外面都是水。跟同事住一間,浴室是毛玻璃,實在不想看同事洗澡。這間飯店有四星實在無法想像。超級不推薦。櫃台後面滿滿的雜物。冷氣倒是蠻冷的。 Non-smoking floors heavy smoke. Super dirty carpet. Wet and dry separation is not separated, bath outside is water. Live in a room with my colleagues, the bathroom is frosted glass, really do not want to see my colleagues to take a bath. This hotel has a four-star really can not imagine. Super is not recommended. Behind the counter full... More 

1 Thank 卡式伯
Hong Kong, China
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 24, 2015 via mobile

Stayed in Hangzhou for 3 days 2 nights and decided to pick this hotel given its proximity to the West Lake. The hotel is conveniently located and probably 10-15 mins walk from the West Lake. A giant shopping mall opposite the street so you basically get everything you need. Pros: Great location, reasonable price (around US$150 per night), stable wifi... More 

Thank Zenki K
Sete, France
Level Contributor
299 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed December 22, 2014

Excellent location , not far from the west lake and walking distance from the old market/town Rooms are modern and nicely decorated ( well avoid rooms without Windows ) perfect wifi and work station Breakfast is 95% chinese which is not always appealing to Europeans/Americans . Friendly staff at the reception , but it is to be noted they do... More 

Thank Philippe34200
Victoria, Canada
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 23, 2014

I'm writing this review to express my thanks to Raymond, the front desk manager and to commend him for excellent service beyond the call of duty. I booked this hotel but didn't manage to stay here. (It was my own mistake in booking the wrong dates). I arrived close to midnight, When he realized that I booked the wrong date,... More 

Thank AmRightHereNow
Tokyo, Japan
Level Contributor
209 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed August 22, 2014

Stayed for one night for business. (Possible negatives) 1) worn carpets 2) weak shower with luke-warm water. This may be critical in winter if hot shower is not avaiable. 3) people smoking all over the place 4) Limited TV programs. I did not scrutinize all the program but I could not find any western program at a glance. 5) Cable... More 

Thank skucla
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  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Spa
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Victoria Regal Hotel Zhejiang

Address: No.89 Yan'an Road, Shangcheng District, Hangzhou 310002, China
Location: China > Zhejiang > Hangzhou
Price Range: $55 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria Regal Hotel Zhejiang 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Regal Hotel Hangzhou
Hotel Style:
#33 Spa Hotel in Hangzhou
#105 Luxury Hotel in Hangzhou
#169 Best Value Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from Victoria Regal Hotel Zhejiang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask if they could upgrade you to a room with a nice street city view!”
 of 5 bubbles Zinks, Sep 17, 2016 | Read review
“Avoid level five, full of smokers”
 of 5 bubbles Mad1154Mac, Feb 23, 2016 | Read review
“I chose a room without windows because it was cheaper. I didn't miss it because I was out exploring - I didn't go to stare out of the window.”
 of 5 bubbles DukeOfCumberland, Dec 3, 2013 | Read review
“Would avoid rooms near the entrance as there was lots of construction.Also, the hotel overlooks a rather busy and noisy street.”
  • The couch...
  • Nice decor
  • Minimilastic decor- but works!
 of 5 bubbles 2pence_worth, Sep 27, 2012 | Read review
4 of 4
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