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No.18-8 Lingyin Road, Xihu District, Hangzhou 310013 China
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Traveler (52)
Dining (4)
Room & Suite (3)

About

#163 of 2,594 hotels in Hangzhou
Location
4.3
Cleanliness
4.1
Service
3.7
Value
4.1

Pins De La Brume Hotel is an excellent choice for travelers visiting Hangzhou, offering a luxury environment alongside many helpful amenities designed to enhance your stay.

Given the close proximity of popular landmarks, such as Yanggong Dike (1.2 mi) and Quyuanfenghe (1.3 mi), guests of Pins De La Brume Hotel can easily experience some of Hangzhou's most well known attractions.

Pins De La Brume Hotel features room service and a concierge, to help make your stay more enjoyable. The property also boasts free breakfast. If you are driving to Pins De La Brume Hotel, free parking is available.

If you’re looking for a Mediterranean restaurant, consider a visit to CARBON Restaurant - Cafe - Bar or La Pedrera Tapas Bar Hangzhou, which are all conveniently located a short distance from Pins De La Brume Hotel.

Looking to explore? Then look no further than Lingyin Temple (1.1 mi), Fei Lai Feng (0.6 mi), and Su Causeway (1.2 mi), which are some popular Hangzhou attractions – all conveniently located within walking distance of the resort.

Enjoy your stay in Hangzhou!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Business Center with Internet Access
Conference facilities
Concierge
Dry cleaning
Laundry service
Wifi
Bar / lounge
Restaurant
Banquet room
Meeting rooms
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Room features
Housekeeping
Room service
Room types
Suites
Family rooms
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HOTEL CLASS
HOTEL STYLE
Romantic
Boutique
28Reviews0Q+A0Room tips
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Thunderbreaker@ wrote a review Nov 2019
3 contributions
We came for our vacation to Hangzhou on October, we found the Pins De La Brume Hotel on ctrip.com. It was located near the beatiful Yinglin temple, next to the famous West Lake! Breathtaking scenery and fresh air all around, also a lot of tea plantations in the vicinity, outstanding place!! Throughout our visit we always had a feeling that we are staying in the most tranquil and gorgeous place in Hangzhou, and we are all for living with nature!~~~ The hotel seemed very luxurious, the rooms were cleaned very neatly, the staff showed us a lot of respect and were very polite, especially the ones taking care of the rooms on our floor. Our breakfasts were very tasty, with wide range of meals and courteous service. We are especially thankful to Ellen~~, the reception manager. She was really amazing- scheduled the perfect venues, scenic spots in Hangzhou for us, always welcomed us with a smile and was there whenever we had a problem or a question. Many thanks to her for going above and beyond her duties to make our stay unforgettable~!!! We are really amazed by Pins De La Brume and we will surely visit again.:):):)
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Date of stay: October 2019
Value
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MynameisLEE wrote a review Dec 2018
Bali, Indonesia117 contributions50 helpful votes
+1
I stay for one night at this hotel (my first time) and this is my third visit to Hangzhou. I stay at room 225 and the room is magnificent. Everything is just perfect for me. The flooring and toilet seat have a warm heater and the blackout curtain is simply perfect for my good sleep. I would like to compliment a few things: - the bed, pillow & comforter is so comfortable. It make me hard to leave for breakfast. - the toilet is super clean and the water pressure is very good - the curtain is automated - i love the tv channel which has a lot of good movies & mini bar is free of charge - the room is very quiet and i had the best sleep in Hangzhou. Even i cant hear the housekeeping staff outside. Suggestions for improvement: - the breakfast variety can be improvised and more western menu like scramble eggs should be on the list. - the coffee can be improve and quite pricey. However the afternoon tea is something that every guest should try - staff at the restaurant should improve their english Compliments: - high tea menu - awesome biscuits that are given in the room during the turn down - good service of housekeeping and front office staff - owner has a good taste of decoration and design for this hotel. A lot of effort and attention have been contributed for this nice looking hotel. Well done to the hotel management for my great stay. Thank you so much 👍
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Date of stay: December 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Keren C wrote a review Jun 2018
Phuket, Thailand1235 contributions252 helpful votes
Came to Pins De La Brume for a conference. It’s off to a path without many tourists not far from West Lake. Beautifully designed. Really good service. Local food also very tasty. A good hotel for small team meetings and conferences.
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Date of stay: June 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 九里云松度假酒店, 公關經理 at Pins De La Brume Hotel
Responded Jun 18, 2018
Dear guest Thank you for your choose Pins De La Brume Hotel Hangzhou and thank you for your recognition,we will continue to work hard ,looking forward to your visit again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
doctrav wrote a review Mar 2018
Singapore, Singapore140 contributions68 helpful votes
Paid a hefty rate for suite room for this well rated resort in Hangzhou, hoping it would match the experience in Four Seasons, where I stayed 2 years back. But upon checking in ( late) I got a note saying that my room would be exposed to the renovations going on next to the pool. I feel cheated as it was not mentioned anywhere in emails or even the website, and I flew through thousands of miles here for a retreat. Sigh, bad luck.
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Date of stay: March 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 九里云松度假酒店, 公關經理 at Pins De La Brume Hotel
Responded Apr 9, 2018
We apologize for the trouble caused by the hotel swimming pool decoration. We are still looking forward to your coming.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon K wrote a review Jun 2017
Beijing, China490 contributions38 helpful votes
Spent a night here just to relax and recharged by enjoying the quiet surroundings. The suite is spacious but may be some furniture may need attention and touch up. Breakfast was acceptional and the breakfast services was warm. "Average" rating sounded low and I would give "Good" if there is such rating selection.
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Date of stay: June 2017Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 九里云松度假酒店, Jack Wu at Pins De La Brume Hotel
Responded Jul 5, 2017
Appreciated your sincere comment,we will recheck our room facility for keep good status for our guest using. Looking forward to you back Pins De La Brume hotel - Hangzhou.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheWanderlustAdvisor wrote a review Aug 2015
New York City, New York26 contributions10 helpful votes
A local art professor recommended this hotel / resort to us. Recently renovated, the design and décor of this hotel / resort is amazing. The detail of the furniture which encompass Chinese accents and the design of the courtyard, which is similar to resorts in southern European countries, bring together a wholly tranquil experience. Right across the street is a tea plantation, where you can see tea farmers picking tea leaves in the morning mist. The breakfast dim sum is also delicious. It is within walking distance from West Lake, the main tourist destination, along well-manicured pedestrian pathways, which we took advantage of. To experience a resort at this level in China is pretty amazing. Also the cost of the stay was decidedly more affordable than some European resorts would have charged.
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Date of stay: June 2015
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Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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James T wrote a review Jan 2015
Sydney, Australia117 contributions81 helpful votes
This hotel is very well maintained and the rooms are on par with top international resorts. Unfortunately, everything else was extremely poor from the moment we checked in, having booked 3 rooms for a party of 7 (2, 2 and 3). - Arrived at 4:00pm and 2 of our 3 rooms were not ready. Didn't get an apology but instead promised a suite upgrade; which subsequently did not happen. - Room for 3 people had booked an extra bed and even received a confirmation call the day before. There was no bed in the room and front desk apparently had no record of the booking. - Staff generally friendly but can't speak basic English. - One of the two restaurants closed on New Years Day (really?), along with the pool and sky bar etc. (Winter) - Cockroach nearly got onto my plate at the breakfast buffet. - The water that came out of the bath tap was dark yellow (refer to photo). A singular experience. Did not attempt to guess what was in it but obviously did not take the bath and called front desk. Had to call back in the subsequent hours for updates.
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Date of stay: January 2015
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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chinaflyer7 wrote a review Dec 2014
Frankfurt, Germany142 contributions22 helpful votes
+ enjoyed extremely fast and easy check-in procedure + got an upgrade to junior suite, very appreciated! + package from Ctrip includes free Minibar, nice! + very quiet, good windows, floor heating made our stay very relaxing + elegant bathroom with free standing bath tub and rain shower + as we came off-season: didn't use the pool. + amazing roof terrace (bar off-season not in use) + great modern-chinese design + minimalistic landscape design, perfectly embedded in the surrounding tea plantations + walking distance to the famous temple area + front desk can always book taxi to explore the scenic area - service more oriented to local/asian travelers - local breakfast options good, not many western food options - restaurant not up to overall hotel standard (some service issues, limited english, some dishes not available) * Great hotel for design-lovers who want to escape the big city and enjoy the scenic area west of Hangzhou
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Date of stay: November 2014
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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missjuliesandiego wrote a review Nov 2013
san diego66 contributions88 helpful votes
This is a gorgeous, zen-filled hotel. It is true, however, that the staff's English speaking capabilities are VERY limited; which makes it challenging for us (Americans). Having said that, their efforts to please are nearly unrivaled. Lois, Cinderella, Rudy, Apple, Carl - these are just a few of the staff who did their utmost to provide great customer service.
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Date of stay: November 2013
Value
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Location
Cleanliness
Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ovelazquez wrote a review Oct 2013
Xiamen, China4 contributions2 helpful votes
Great property, great location but NOT for any other than Chinese people. It is unbelievable that a member of the "Small Luxury Hotels" seal has a property under its marquee with a restaurant that has no menu in English and no other than Chinese cuisine. Even with our limited understanding of Chinese and one member of the staff limited English it was a struggle to order a simple dinner and the next day lunch was the same experience. We decided to relax about the whole thing and enjoy the scenery and schedule a visit to the SPA. To our surprise there was not a English services menu there either!! And no one in the entire property to translate. We are a foreign family that has lived in China for years and are used to this type of shortcomings but this experience has surpassed them all! If you do not READ and SPEAK Chinese, do yourself a favor, stay elsewhere.
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Date of stay: September 2013
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 九里云松度假酒店, 公共关系协调员 at Pins De La Brume Hotel
Responded Dec 30, 2013
Thank you for your choice of our hotel. We feel really sorry for your experience in our hotel, and we are appreciating your advice to help us improve and perfect. As a new opening hotel, we believe that we have space to provide better service in order to satisfy our honored guests, and it would always be our goal we devote to achieve.Actuallywe have provided English menu immediately after your experience in our restaurant on the first day, so you could order with the translatedEnglish menu. Considering the English skill of some staff, our Holly Manager who is fluent in English, paid close attention to your stay in our hotel. What’s more, for the busy traffic in the golden week, our hotel also made efforts to offer convenience to your request. With no advanced booking of our cars, we tried our best to arrange cars for you. Furthermore, we offered complimentary airport transportation to show our courtesy. We never stop to improve our service to make our guest happy. We believe that you may find more enjoyable experience with us during your next stay. Looking forward to meeting you in Pins De La Brume again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$191 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
杭州九里松度假酒店
LOCATION
ChinaZhejiangHangzhouXihu District
NUMBER OF ROOMS
42
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PINS DE LA BRUME HOTEL - Prices & Resort Reviews (Hangzhou, China)

Frequently Asked Questions about Pins De La Brume Hotel
Which popular attractions are close to Pins De La Brume Hotel?
Nearby attractions include Taylor Made Hangzhou Wuzhen Private Tours (0.7 miles), Fei Lai Feng (0.6 miles), and Shuangfeng Chayun Scenic Resort (0.6 miles).
What are some of the property amenities at Pins De La Brume Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Pins De La Brume Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pins De La Brume Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Pins De La Brume Hotel?
Conveniently located restaurants include Hangzhou Seventh LJR Garden Restaurant, Wei Zhuang (LingYinSi), and Lv Ma Restaurant.
Are any cleaning services offered at Pins De La Brume Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pins De La Brume Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Pins De La Brume Hotel?
Many travelers enjoy visiting Lingyin Temple (1.1 miles), Fei Lai Feng (0.6 miles), and Former residence of Xueyan Hu (3.6 miles).