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Huachen Kenzo Hotel

161 reviews
#1,128 of 2,491 Hotels in Hangzhou
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Traveler (16)
Dining (1)
Room & Suite (1)
Overview
  • Excellent13%
  • Very good64%
  • Average21%
  • Poor1%
  • Terrible1%
Feb 10, 2016
“NO HOT WATER”
Mar 24, 2014
“Not one English speaking staff member!”
Free Wifi
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
Fitness center
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviewed February 10, 2016 via mobile

When I asked the guy at the front desk if there was hot water he straight up said no. Then the worker next to him said there should be and they would send someone up to look into it. We have two rooms on two...More

Thank jennfish
Reviewed March 24, 2014

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service....More

1  Thank KellyMLnt
Reviewed May 27, 2012

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or...More

Thank plainsman66
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About
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$41 - $51 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$41 - $51 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (16)
Dining (1)
Room & Suite (1)
Hotel & Grounds (55)
Questions & Answers
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