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Crowne Plaza Kunming City Centre

#6 of 1,091 Hotels in Kunming
Certificate of Excellence
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Crowne Plaza Kunming City Centre
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115 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for 2 weeks whilst on business. Sometimes I had trouble speaking English with staff (perhaps it was my accent!)... A manager was always around to help out though. All staff were polite and helpful, especially the Lounge staff. The Lounge facilities are pretty good, I think they had just raised the price from 50 RMB to 80 RMB... More 

Helpful?
Thank Emmett B
BankHotel-Kunming, Resident Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! Hotel is the ideal place for all your business and leisure activities in Kunming. We are constantly working to improve service and English skills, so comments like yours are always gratefully received. Looking... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

So far, this hotel ranks #1 in regional uniqueness. I am a Spire Member with IHG, and got upgraded to a suite. The suite has a lot of southern China/Thai feel, a lot of character. There are 3 TVs in the suite, one by bed, one by desk and another in the living room, which is pretty awesome if traveling... More 

Helpful?
Thank Jeannette D
BankHotel-Kunming, Marketing Communications Manager at Crowne Plaza Kunming City Centre, responded to this review

Thanks very much for staying with us and for taking the time to write about your experience. We are pleased hear that you like our hotel. Hotel located at flourish Kunming CBD center, 10 minutes walking range to reach the center mall, walking street and leisure destinations. We hope you can return to us soon. Call us if there is... More 

Toulouse
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel in Kunming for a business trip and stayed 10 nights. Room was clean, breakfast is nice. Location is great: city centre. Many restaurants, shops, mall are located close to the hotel. If I have to come back to Kenning, I will stay again in this hotel.

Helpful?
Thank dagarc
BankHotel-Kunming, General Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Crowne Plaza Kunming City Centre located at flourish Kunming CBD center. Hotel have five restaurant and bars offer sumptuous Cantonese, Kunming style cuisine and classic steak for guest. We are sure our entire hotel staff enjoyed catering to your... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

I just stayed here for 6 nights with my family, we had 2 rooms on the 15 floor, they looked like they had just been refurbished. The rooms were nice and clean, the staff were excellent, most places in China the people do not speak English, but that's part of the fun for us, but at the hotel everyone spoke... More 

Helpful?
Thank Mikesg69
BankHotel-Kunming, Resident Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Crowne Plaza Kunming City Centre located at flourish Kunming CBD center, No.1 and No. 2 subway station is 200 meters which is newly built. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

This was my first visit to Kunming and we decided to stay at this hotel because of it's great location. The room was a bit old but adequate amenities. Breakfast at the Restaurant was pleasant with a good choice of western and oriental cuisine. Very attentive amd efficient staff I must make a special mention about Kevin at the Concierge... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank NiroshanaJaya
BankHotel-Kunming, Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are very pleased to hear that our staff Kevin made your stay pleasant. And we are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hotel is the ideal place for all... More 

Tulsa, Okla
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

Very friendly service. Quality rooms. Temperatures were inconsistent in the afternoons. Club level lounge is really nice. Variety of foods and snacks. Unlimited drinks. Quiet and comfortable setting. Large room. Prices are really reasonable compared to USA, but I think that is normal for Kunming. I have stayed here twice, and will stay here, every time I go to Kunming

Helpful?
Thank tlccva
BankHotel-Kunming, Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Marketing communications manager More 

Kolkata (Calcutta), India
Level Contributor
119 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 3, 2016

We were in Kunming for a couple of days, and enjoyed staying at this property. Great city centre location. Good size rooms, great breakfast spread, but challenge for vegetarians, like us. Room Service menu also had very few vegetarian options. Language at times was a challenge, but the staff made it up with their desire to help. Would love to... More 

Helpful?
Thank Jchitlangia
BankHotel-Kunming, General Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. I am please you liked our breakfast . At Crowne Plaza we take pride in trying to make a great start to our guest day. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely, Resident Manager More 

Manitouwadge, Ontario
Level Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 28, 2016

The room where I was lodged was no nicer than a standard roadside motel. Bed linens were wrinkled and may not have been changed but otherwise looked clean. A thick layer of dust covered the bathroom vanity and the carpet needed to be vacuumed. WiFi was slow but functional and English language TV stations were provided. A lecture tour has... More 

Helpful?
Thank MingYangEnglish
BankHotel-Kunming, General Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thanks very much for staying with us and taking time to share your experience. We feel so sorry to hear you had a bad stay in hotel. We have taken note about your comments on front office , housekeeping and hotel's wifi, we will discuss this at our weekly quality meeting and take action, we do have some... More 

Chandigarh, India
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

I was in Kunming as part of a larger delegation. The location is superb for downtown Kunming. A few minutes walk from all the action. The shopping area including a huge Carrefour is minutes away.The food is fabulous. My corner suite was huge. Service impeccable. You will not go wrong with this booking!

Helpful?
Thank cleo30
BankHotel-Kunming, Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and liked our F&B. At Crowne Plaza we take pride in trying to make a great start to our guest day. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely, Resident Manager More 

Level Contributor
2,214 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 456 helpful votes
1 of 5 stars Reviewed April 23, 2016 via mobile

This is good hotel in the main city centre. The ambiance is very good. The service is good. The rooms are good and big. The heating was not working. Called the service centre. The engineers came twice were unable to fix.It was cold and wet outside in side the room was cold and the bed damp due to the air-conditioning.

Helpful?
Thank SE s
BankHotel-Kunming, Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. We really appreciate that you stayed with us recently but we are very sorry you encountered some problems. Please understanding, now is the seasonal changing period for Kunming, the temperature difference is also quite big during the daytime and night, so hotel air-conditioning system was adjusted for operation based on the weather. Based on the point of Green... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Crowne Plaza Kunming City Center is a premium landmark hotel in the heart of Kunming’s central business district. Located at the intersection of bustling Qingnian and JinbiRoads, beside the Panlong River, the hotel offers a convenient downtown location that puts the entire city at your fingertips. This includes a wide range of nearby shopping and entertainment venues. The hotel is just 3 kilometers from Kunming Railway Station and 30 minutes drive from Kunming Changshui International Airport. Crowne Plaza Kunming City Centre is the ideal place to all your business and leisure activities just right in CBD Kunming. Crowne Plaza Kunming City Centre offers 303 guest rooms, including 50 suites, 75 non-smoking rooms,a luxurious Presidential Suite and 65 Crowne Plaza Club rooms. All rooms are designed, furnished and fitted with amenities such as satellite TV, Sound system, mini-bar and safety box, those serves all needs of business, meeting, leisure and long-term guests. The Crowne Plaza Club Floor offers guests special club privilege, including fast check-in and check-out, complimentary breakfast and night cocktails and as full access to club facilities, also complimentary usage for private meeting rooms.The hotel brings varieties offers in the finest Chinese and western cuisines, as well as an outstanding selection of wines, all will make sure your dining experience full of enchantingly delicious. Atrium Cafe offering buffet breakfast, lunch and traditional western food, alternatively guests can order from a-la-carte menu. Wildfire Restaurant features classic steak and other international favorite that prepared to absolute perfection. The restaurant further offers selection of fine wines from around the world. Camellia Chinese Restaurant offers sumptuous Cantonese and Dian style cuisine; such as healthy soups, finest Dim Sum where traditional spices are gives a modern touch to deliver a creative and taste worthy experience. 399 Bar comes with a private cigars room offering wide collection of cigars, premium wines, whisky and cognac. And more in what we like to call a ‘real bar experience’ that includes ambient live Jazz and soul music. Crowne Plaza Kunming City Centre offers total of 1,000 square meters conference spaces, including a plush Grand Ballroom that can accommodate up to 500 people and can divide into two separate meeting spaces;4 meeting rooms ranging from 54m square to 128m square. Meeting facilities include high standard of audio and video equipment, high-speed internet access and “One-Stop” Crowne Meetings team who is using professional service to ensure meetings complete with successfully. Crowen Plaza Kunming City Centre is “Traveling for success” location which at this beautiful “Town with Spring” ... more   less 

Additional Information about Crowne Plaza Kunming City Centre

Address: NO. 399 Qingnian Road, Kunming 650021, China (Formerly The Bank Hotel)
Location: China > Yunnan > Kunming
Price Range: $94 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Kunming City Centre 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Crowne Plaza Kunming City Centre Hotel Kunming
Bank Hotel Kunming
Hotel Style:
#3 Business Hotel in Kunming
#5 Luxury Hotel in Kunming
#6 Best Value Hotel in Kunming
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