We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Citadines Central Xi'an

Priceline$44*
View Deal
#12 of 2,560 Hotels in Xi'an
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$56*
$44*
Great Deal
$51*
$45*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Citadines Central Xi\\
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

995 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 753: English reviews
Start your review of Citadines Central Xi'an
 Click to rate
New York City, New York
Reviewed 3 days ago NEW

The hotel is ideally located, 1 block south of the Drum Tower. It is near a subway line and a major intersection with many buses, and walking distance to the Drum and Bell Towers, the south gate of the City Walls, and an adorable little street with bars and live music (Defu Alley). My room was clean and comfortable. The...

 Report
Helpful?
Thank Amy D
Kolkata (Calcutta), India
Reviewed 4 days ago NEW

The room we checked in had an issue with the AC but on request we were moved to a similar category room on another floor. The room (studio twin) was good size and comfortable. Compared to the size of the room, the bathroom appears smaller. Could also be because the wash basin is outside the bathroom. Breakfast at Chin's restaurant,...

 Report
Helpful?
Thank adi_at_ccu
Shixia, 客户关系经理 at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property. Ascott try their best to contribute the well being and success of people who live and work away from home. We provide the comfortable and convinence with special facilities for our guests.Thank you for your sopport and kindness. All of us hope you will choose...

Sydney, Australia
Reviewed 5 days ago NEW

We had a somewhat muted expectation after reading other reviews about air conditioning and cleanliness, but the room we were given had its own air conditioning unit and it was perfectly clean and well furnished. The other great thing about the place is its location. It was a 5 minute walk to numerous bus stops, the Bell Tower & metro...

 Report
Helpful?
Thank momohonda
Shixia, 客户关系经理 at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us. Our property is located in the heart of the cith with convenient traffic, that is the center of restaurant, entertainment and shopping. The famious Muslin street,bell tower and city wall Etc. are more 10 minutes away from hotel by walk, and we provide the free city map for your easy...

Burton-on-Trent
Reviewed 1 week ago

The Citadines hotel is very well placed in Xi'an for visiting the city wall (via South Gate) and the Muslim Quarter (as well as the Drum Tower and the Bell Tower). We found it a clean and comfortable place to stay - hence the "Very Good" rating. Our main complaint about the hotel was the inefficient check-in process. After a...

 Report
Helpful?
Thank GerMar60
Shixia, host at Citadines Central Xi'an, responded to this review

Dear guest, "Dear Guest:thank you for your choosing to stay with us and recognition to our property. And i am very sorry for you, We will follow up our training and improve our service level, try our best to do better in our further work. Please tell us your any requests, we would like to provide a comfortable and convinence...

Reviewed 1 week ago

We stayed in Citadines Central Hotel for 9 nights (May 2017). Perfect location for all city centre visitor attractions. Including Drum Tower, Bell Tower, Muslim Market and the City Wall. 40 minutes by taxi to the Teracotta Soldiers (cost aprox £30 return). Hotel rooms spotlessly clean with very comfy beds. This is an apart hotel with basic cooking facilities, hotplate,...

 Report
Helpful?
Thank Woodcock12
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

Reviewed 1 week ago

My husband and i were in Xian 5 to 10 May 2017 and checked in Citadines Central. We really liked the studio apartment which came almost fully equipped. The apartment was kept clean with daily housekeeping service. Location was really good as it is near the subway and the fabulous city wall and muslim quarters... all within walking distance. Reception...

 Report
Helpful?
Thank Donna T
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

UK
Reviewed 2 weeks ago

I agree with the majority of the reviews. The rooms are not luxurious, the fittings may need some renovating, but the location is fantastic and at this price I am not going to complain. Even the free breakfast (check you get enough for each person in your room) had enough variety to suit western and eastern tastes. Only potential problem...

 Report
Helpful?
Thank JB30
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). Please contact us for any further assistant, when you stay with us. We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

Halifax, Nova Scotia
Reviewed 2 weeks ago

We spent 3 nights in the hotel in early April and had no complaints at all. We liked the location. The staff were helpful. Our room was kept clean and was comfortable. The kitchenette was very useful. Having laundry facilities was a real bonus.

 Report
Helpful?
Thank M-and-H10
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). Please contatc us for any further assistant when you stay with us. your We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

Hong Kong
Reviewed 2 weeks ago

These are what I experienced during my recent stay: 1) a non-smoking room with odor of cigarettes; 2) bed sheets that were with awful odor like greasy hair or something; 3) water came out "yellowish" from the shower; 4) elevators would not work when the key card was inserted; 5) Door's handle was swinging like detaching from the door; 6)...

 Report
Helpful?
1Thank musicfanatic1430
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us. From start of last year, our management have an arrangement of renovation for our property, up to now, a part of our apartments have finished the renovation, we will follow up our training and improve our service level, try our best...

Sydney, Australia
Reviewed 3 weeks ago

This is a low cost hotel/apartment that is a great base for a short visit to Xian. It is within walking distance to the buses that can take you to the main square where a coach takes you to the Terracotta Warriors. If you want to get there quicker get a taxi to where the coach leaves - you don't...

 Report
Helpful?
1Thank OzKK
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). Please contatc us for any further assistant, when you stay with us. We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

Questions? Get answers from hotel staff and past guests. Ask a question

532 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (493)
Viewed
Room/Suite (179)
Viewed
View from Room (39)
Viewed
Bathroom (41)
Viewed
Dining (23)
Viewed
Family/Play Areas (11)
Viewed
Hotel & Grounds (47)
Viewed
Business Center/Function Rooms (5)
Viewed
Other (148)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (7)
Viewed
Business Center/Function Rooms (3)
Viewed
Bathroom (3)
Viewed
Other (11)
06/11/2017 06/12/2017
Hotels you might also like...
Travelers also viewed these Xi'an hotels
1.0 mi away
Grand Noble Hotel
Grand Noble Hotel
#11 of 2,560 in Xi'an
830 reviews
1.3 mi away
Sofitel Xian on Renmin Square
4.0 mi away
Wyndham Grand Xian South
Wyndham Grand Xian South
#1 of 2,560 in Xi'an
579 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Grand Mercure Xian on Renmin Square
4.2 mi away
Gran Melia Xi'an
Gran Melia Xi'an
#2 of 2,560 in Xi'an
410 reviews
1.8 mi away
Grand Soluxe International Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Central Xi’an is the first international brand serviced residence in Xi’an. Its ideal location in the city centre places it within walking distance to office towers with multinational companies, famous local specialty food street and cafés, and a bustling street bazaar. Just an hour's drive from the city center is the famous Terra cotta Warriors, a Unesco World Heritage Site. At Citadines, you can have the freedom to live the life you want. Just choose from our menu of flexible services to suit your lifestyle and budget.Your serviced residence has everything you need for rest, work and play - in a living space that doubles up as a home office with wireless internet access. The residence features a fully-equipped kitchen and living room, separate from the bedroom, so you can invite friends over or recharge after a hard day's work.The sleek home entertainment system with cable TV mounded on wall and slides smoothly from bedroom to living room, so you can watch TV or enjoy your favorite music wherever you want.Drop by the Breakfast Lounge for freshly brewed coffee. Or work out at the Fitness Corner and relax at the TV Lounge - the options are endless. At Citadines, you will find friendly staff who are delighted to share their local knowledge and help you settle in quickly and experience the local culture.Citadines Central Xi’an is one of a vibrant collection of The Ascott Limited’s serviced residences in over 70 cities in Asia Pacific, Europe and the Gulf Region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you more than 25 years’ experience in supporting travellers who work and live away from home. ... more   less 

Additional Information about Citadines Central Xi'an

Address: No.36 Zhubashi Road, Beilin District, Xi'an 710002, China
Location: China > Shaanxi > Xi'an
Price Range: $49 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citadines Central Xi'an 3.5*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ctrip TA, Hotwire, Travelocity, Priceline, Agoda, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Citadines Central Xi'an reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citadines Central Xi`An Hotel Xi`An
Citadines Apart Hotel Xi An
Citadines Central Xi'An China/Shaanxi
Hotel Style:
#6 Best Value Hotel in Xi'an
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Citadines Central Xi'an staff and other travelers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Citadines Central Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor (12F) rooms seem to have their own air conditioning units.”
momohonda, 5 days ago | Read review
“Rooms facing drum tower is better. although you dont get a full view drum tower, you do see some lights.”
donnat372, 1 week ago | Read review
“Rooms on the south side are quieter.”
musicfanatic1430, 2 weeks ago | Read review
“The duvets were a little thin, fortunately we travel with fleece blankets which made all the difference. Otherwise very comfy, basic to requirements, but since we only wanted a base it was good.”
23kate30, Apr 16, 2017 | Read review
“Call the property before you book and ask if the room has been renovated.”
Gwatine, Apr 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$44* /night
View Deal
Expedia.com$51
TripAdvisor$45
HotelQuickly$56
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates