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Shangri-La Hotel, Xian

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About
Location
Cleanliness
Service
Value
Shangri-la, Xian is located in the prestigious financial and shopping district of the Gao Xin Hi-tech Development Zooe,5 minutes walking distance to the Keji Road Station of Metro Line 3. Hotel enjoys easy access to Xian's leading business, entertainment and shopping destinations. A prime residence for both busniess and leisure travelers, the hotel is just 30 minutes drive from Xian International Airport and 45 minutes from the world-famous Terra-Cotta Warriors Museum. Hotel provides Complimentary shuttle bus service for all in-house paying guests on Weekend and public holiday. The hotel comprises 395 tastefully appointed rooms and suites, all with floor-to-ceiling glass windows and stunning views of the landscaped gardens or the city. At 57 square meters, the spacious Grand Premier rooms are the largest guestrooms in Xian for the discerning traveller.
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Property amenities
Pool
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Wheelchair access
Bar/Lounge
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Adult pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Park View
Historic Hotel
HOTEL CLASS
Hotel links
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Reviews & more
1,889Reviews
677Photos
7Q+A
100Room tips
Traveler rating
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Alisa, the receptionist, had a good attitude of service and was very professional. She prepared a birthday cake for me for my birthday and introduced me to the history of chocolate in the lobby. We discussed a lot about tourism and gave me a lot of advice.
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Warm and friendly service at the Xian Shangri la hotel. Hotel was also nicely decorated for the Christmas festive season. Also, like the comfortable bed and clean room. Special thanks also to Emma and Lucy at the Yicafe for their care and concern shown to us :)
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Response from JaneS4931, Public Relations Manager at Shangri-La Hotel, Xian
Responded 1 week ago
Dear HuiL443, Merry Christmas, Sincere thanks for your valuable and much positive comments. Thank you for highlighting the room and service you experienced at the hotel. We wish that we create a home away from home for you in Xian. I will share your words with our team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. We hope to welcome you back soon to Shangri-La home in the near future. Your Sincerely, Jane Sun Communications Manager
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Most friendly hotel staff that make you feel at home. I had trouble getting the hotel booked through our company designated website, so I called the sales manager Ashley to book myself and two other colleagues. Due to the schedule changes, we had to reschedule the stay several ti
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Response from JaneS4931, Public Relations Manager at Shangri-La Hotel, Xian
Responded 1 week ago
Dear Guest, Sincere thanks for your valuable and much positive comments. Thank you for highlighting the service you experienced at the hotel.We wish that we create a home away from home for you in Xian. I will share your words with our team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. We hope to welcome you back soon to Shangri-La home in the near future. Your Sincerely, Jane Sun Communications Manager
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Great hotel and 5 star service. Here on vacation with family. Pick us up at Xian North railway station and great service all the way. The staff escorted us directly to the room for check-in and arranged our tour agenda on the spot, including to the Terracottas. Superb service fro
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Response from JaneS4931, Public Relations Manager at Shangri-La Hotel, Xian
Responded 1 week ago
Dear Guest, Sincere thanks for your valuable and much positive comments. Thank you for highlighting service you experienced at the hotel. We wish that we create a home away from home for you in Xian. I will share your words with our team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. We hope to welcome you back soon to Shangri-La home in the near future. Your Sincerely, Jane Sun Communications Manager
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What can I say! From the moment we arrived we received the warmest of welcomes from Jason and Maggie how lovely and especially after a long rail trip from Beijing.
We were feeding quit tired as we had been in the go touring around the country.
So thank you to all the team at the
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Response from JaneS4931, Public Relations Manager at Shangri-La Hotel, Xian
Responded 1 week ago
Dear Guest, Sincere thanks for your valuable and much positive comments. Thank you for highlighting service you experienced at the hotel. We wish that we create a home away from home for you in Xian. I will share your words with our team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. We hope to welcome you back soon to Shangri-La home in the near future. Your Sincerely, Jane Sun Communications Manager
Read more
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
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Hotel site indicates a fitness center, however there are no pics or descriptions of it in the hotel or other online references. Is there a fully equipped fitness center and if so, are there current pics available of it and its equipment?
The Hotel Fitness Centre is relatively large and the set up of which is of above average . MAchines and weight lifting equipment are of reasonable condition. It is considered sufficient for a frequent traveler.
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How can I log off the account when I finish writing review?
Is internet available in China? Are popular websites such as Google and GMail available?
Yes, internet is available, most places provides free WiFi. But Google is not.
1 vote
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Is breakfast included
No, it is not included.
0 votes
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Are there in room safes, and coffee/tea makers
Yes to both questions. Great hotel.
0 votes
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Previous
12
"I actually like the garden view of the hotel facing a garden and golf driving range"
"Ask for a corner room with a city view"
"The room that I got faced the rear of the building, perhaps the front had a better view"
"Best breakfast, and most convenient for business visitors to high tech zone"
"Rooms on the Horizon Club level are well worth the extra cost!"
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PRICE RANGE
$101 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
西安香格里拉大酒店shangri la hotel xianshangri la hotel xi an
LOCATION
ChinaShaanxiXi'an
NUMBER OF ROOMS
395
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