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Shangri-La Hotel, Xian

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No.38B Keji Road, Yanta District, Xi'an 710075 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Dining (191)
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What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Hotel, Xian
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 2,805 hotels in Xi'an
Location
Cleanliness
Service
Value
Shangri-la, Xian is located in the prestigious financial and shopping district of the Gao Xin Hi-tech Development Zooe,5 minutes walking distance to the Keji Road Station of Metro Line 3. Hotel enjoys easy access to Xian's leading business, entertainment and shopping destinations. A prime residence for both busniess and leisure travelers, the hotel is just 30 minutes drive from Xian International Airport and 45 minutes from the world-famous Terra-Cotta Warriors Museum. Hotel provides Complimentary shuttle bus service for all in-house paying guests on Weekend and public holiday. The hotel comprises 395 tastefully appointed rooms and suites, all with floor-to-ceiling glass windows and stunning views of the landscaped gardens or the city. At 57 square meters, the spacious Grand Premier rooms are the largest guestrooms in Xian for the discerning traveller.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Salon
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
Chinese
Hotel links
Special Offer:Book Direct and Save
3310Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
spp123 wrote a review Nov 2020
Beijing, China57 contributions15 helpful votes
I am a frequent traveller to Xian and I have stayed at Shangri La Xian many times for many years now. Great staff , excellent service and a good lounge. The buffet breakfast is nice with a lot of variety . Though the hotel is now getting a bit old but rooms are very spacious and the Gym is great.Hotel restaurants are good but a bit expensive. The location is nice depending on where you want to go when you are in Xian as Xian is a large city. There is a mall nearby and number of restaurant near the hotel. If you like to enjoy the evening you have to go near the Westin hotel area where there is a pedestrian street with lot of activity (around 3 -4 km away)
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Date of stay: December 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Sun Jane, 营销 at Shangri-La Hotel, Xian
Responded Nov 15, 2020
Dear guest, Sincere thanks for your valuable and much positive comments. I will share your words with our Team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. Thank you for taking your valuable time to share your experience. Sincerely, Jane Sun
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Edwin1960 wrote a review Nov 2020
Schramberg, Germany10 contributions13 helpful votes
We enjoyed a perfect service, very polite staff and excellent breakfast and happy hour in the Horizon club. Everything was excellent and there was nothing to complain. The staff in the hotel is perfect trained. E.g. Sherry or Cynthia are very attentitive and helpful and you can feel that they like their job. We can also highly recommend a trip to the Terracotta museum with the tour manager Penny. She is very experienced and know a lot of details. We decided for an individual tour and not in a big group. This was the right decission. Overall an amazing stay.
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Date of stay: November 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Sun Jane, 营销 at Shangri-La Hotel, Xian
Responded Nov 5, 2020
Dear guest: Greetings from Shangri-la hotel, Xian. Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful experience in Xian. As Shangri-La’s most valued guests, be rewarded while you enjoy exclusive privileges and benefits. We appreciate you have a nice stay in our hotel with our staff. Thank you again for your great support and look forward to welcoming you back in the future. Best Regards, Comm Manager: Jane Sun
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qiuyang wrote a review Oct 2020
Chengdu, China35 contributions
Unforgettable experience.At the club lounge,we meet the new friend.They are sherry and serina.They give us the best service and just like our friends.I feel so good because of them.We will be back .I love this city.
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Sun Jane, 营销 at Shangri-La Hotel, Xian
Responded Oct 12, 2020
Dear Guest, Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We value your opinion and be pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. Sincerely, Comm Manager : Jane Sun
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The Gym Lad wrote a review Mar 2020
St. Catharines, Canada440 contributions236 helpful votes
The hotel itself is a bit old, but doesn’t mean it’s bad. It’s just in need of renovations. Perfect English speaking stuff. Helpful and friendly as usual. Very good amenities in the bathroom. Good quality food and service
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Date of stay: May 2019Trip type: Traveled with family
2 Helpful votes
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Response from JaneS4931, 公关经理 at Shangri-La Hotel, Xian
Responded Apr 8, 2020
Dear guest, Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We hope we will be the first choice for your next stay in Xian. Sincerely, Jane Sun
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Jay wrote a review Dec 2019
8 contributions1 helpful vote
The hotel seems very old, and you can clearly see it. The room is spacious, and reasonably clean. The hotel is located in the city, and there are local shops and malls near the hotel. There are a few restaurants in the hotel, but the price is on the high side, and the food quality and taste are average. Staying at this hotel is acceptable to me, but it is not the place I look forward to coming back to stay.
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Date of stay: October 2019
Value
Service
Sleep Quality
Trip type: Traveled on business
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Response from JaneS4931, 公关经理 at Shangri-La Hotel, Xian
Responded Dec 15, 2019
Dear Guest, Sincere thanks for your valuable and much positive comments. We will improve the issue you mentioned and I already shared your words with our Team ensuring that we can supply good service and facility. It is our aim to share the Warmth of Hospitality with all our guests. Thank you for taking your valuable time to share your experience. Sincerely, Jane Sun
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PRICE RANGE
$101 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
西安香格里拉大酒店, shangri la hotel xian, shangri la hotel xi an
LOCATION
ChinaShaanxiXi'anYanta District / Development Zone
NUMBER OF ROOMS
393
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Frequently Asked Questions about Shangri-La Hotel, Xian
Which popular attractions are close to Shangri-La Hotel, Xian?
Nearby attractions include Qingfeng Park (0.7 miles), Tang chang'an Wall Site Park (0.6 miles), and Century Jinhua Mall (high-tech) (0.7 miles).
What are some of the property amenities at Shangri-La Hotel, Xian?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La Hotel, Xian?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Hotel, Xian?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La Hotel, Xian?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Hotel, Xian?
Conveniently located restaurants include Tian XiangGe Restaurant, Shangri-La Hotel Restaurant -Yi Cafe, and Lobby Lounge (Shangri-La Hotel Xi'an).
Are there opportunities to exercise at Shangri-La Hotel, Xian?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Shangri-La Hotel, Xian have an airport shuttle?
Yes, Shangri-La Hotel, Xian offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Hotel, Xian?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Hotel, Xian offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Shangri-La Hotel, Xian?
Many travelers enjoy visiting Big Wild Goose Pagoda (Dayanta) (4.0 miles), Drum Tower (Gulou) (3.3 miles), and Grand Tang Dynasty Ever Bright City (4.1 miles).