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Sofitel Legend Peoples Grand Hotel Xian

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138 Reviews from our TripAdvisor Community

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Showing 90: English reviews
London, United Kingdom
Level Contributor
213 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i don't associate the Sofitel brand with high end luxury but everything here from the suite we had to the service was superb and I wish we had stayed longer. Everything here is sone to perfection. I loved the fact that they prepare a lovely bath for you with a choice of fragrance so your bath is strewn with herbs... More 

Helpful?
Thank monasheaves
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us. Your satisfaction and recognition encourages us to do it even better, thank you for your motivation. Indulgent bath is one of the signatures of Sofitel Legend brand, and I'm glad to hear that you enjoy it.... More 

Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you have deep pocket and big budget, this is the right one for you. It is not like the commercial hotel, the style is prestige. 50th old Russian style, very solid, tall ceiling, . Sometimes, it is too serious and looks funny. Hardware is excellent, so do the service. very friendly and active staff, including Italian restaurant. Very quiet,... More 

Helpful?
Thank Anthonychen666
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and providing us with the gift of feedback. I'm sorry that the wifi didn't meet your expectation. Please accept my apology for any inconvenience caused. Aside from that, I'm glad that you find the rest of your stay satisfactory and enjoyable. We are very much motivated... More 

Level Contributor
70 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed August 16, 2016

Sofitel Legend Peoples offered (almost) european 5-star service quality for our stay. Of course, the hotel room is good quality, as are the beds - what you would expect from a Sofitel. There was some mold in the bathroom - but not to an extend that it would have been a issue for us, you just see that it is... More 

Helpful?
1 Thank AndreaOnTravel
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us. Sorry to hear that your husband was sick during your recent trip in Xi'an and I hope he has recovered. Thank you for your recognition, especially to the service that we delivered. Your comments motivate us... More 

Amsterdam, The Netherlands
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 9, 2016

Location of the hotel is great, within walking distance of the city centre with the bell tower and the drum tower and the exciting muslim quarter. Room was perfect. They offer a nice happy hour with drinks and snacks were you can mingle with other guests. Concierge service was average, trying hard, but not very experienced in dealing with foreign... More 

Helpful?
Thank CateauNL
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us. I apologize again for any inconvenience caused in the wedding fair. At the same time, I pay high attention to your comment on the concierge service. Thank you for bringing it to my attention. Once again... More 

Tucson, Arizona
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 1, 2016

This is one of if not the best hotel I have ever visited..super comfortable rooms and beds, the bath is out of a magazine...Hermes products ,soaking tub and rainforest shower. The breakfast is included and is a 5 table buffet plus individual options. However the best part is the staff always helpful and pleasent. We had a situation with our... More 

Helpful?
1 Thank Mike P
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us. I'm glad to hear that you find the room and amenities enjoyable, however, what gives me most pleasure is your comment on our ambassadors. I have shared your feedback with the team and thanked each one... More 

Bethesda, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2016

What a find! The Sofitel Legend Peoples Grand Hotel in Xi'an combines classic elegance with modern amenities. Each person on the staff provided the ultimate in gracious care, treating us like honored guests. Our room was lovely and spacious, the public spaces were glorious, and the breakfasts and dinners were divine. This was the perfect place to return to each... More 

Helpful?
1 Thank BubbieBar
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us. What a motivation! I have shared your glowing recognition with the team and we are all greatly encouraged. We truly appreciate it. We look forward to welcoming you again in the near future. Yours sincerely, Rudy... More 

2 reviews
5 of 5 stars Reviewed July 25, 2016

Very nice hotel. Have very nice staff. Room are very clean. Without us asking they automatically upgrade our two rooms. Breakfast is good. Hotel is 20 minutes walk to the drum tower. Have MacDonald and KFC around Drum Tower area. Xi'an has terrible traffic, difficult to get Taxi. Be sure give yourself plenty time to get to your destination.

Review collected in partnership with Accorhotels.com

Helpful?
Thank gin q
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay pleasant and enjoyable. Thank you for your recognition, and we will definitely continue to do it even better. We look forward to welcoming... More 

chicago
Level Contributor
122 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed July 20, 2016

We were in Room 1511 which is a one bedroom suite. Upon arrival we were led to a lounge and provided lemonade which was quite refreshing on a 95 degree day. We were checked in without having to see anyone but merely provide our passports. Rather, a butler led us to our suite after we had downed our lemonades. The... More 

Helpful?
Thank cbreezedad
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and providing us with the gift of feedback. I pay high attention to your comment on the food and has shared that with the F&B team for our actions. Thank you for sharing with us. Aside from that, your recognition motivates us to continue to do... More 

Hong Kong, China
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

This hotel is superb, it's the only choice you should consider in Xi'an. The lobby, gym and rooms are of very high equality. Excellent air con. Some staff speak good English. The food is absolutely disgusting. The poorest of ingredients, smallest of selection - everything was old and tasted of paper. We tried the Chinese restaurant, breakfast and room servic... More 

Helpful?
Thank MattB-HK
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and providing us with the gift of feedback. I'm terribly sorry to hear that the F&B experience during your recent stay did not meet your expectation. I apologize for failing to make your recent stay enjoyable. At Sofitel Legend, our efforts to provide extraordinary guest experience... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016

From the moment of our arrival at the airport in Xi'an where we were warmly and courteously met by hotel butler and driver and taken to the Sofitel Legend Peoples Grand Hotel Xian, until the time we left four days later our stay was perfect. We are now home and continue to sing the praises of our magical stay at... More 

Helpful?
2 Thank AnthKarenxo
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Guest, Bonjour! Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us. Guest satisfaction is the best motivation for us on our way to continuously pursue extraordinary guest experience, and each and everyone of the team is greatly encouraged by your recognition, we truly appreciate it. We look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Originally established in 1953, the legendary Xian People's Hotel embraced in a beautiful landscaped garden and located right in the heart of Xian is being completely refurbished into an ultra luxury hotel. Reopened in 2014, Sofitel Legend People's GrandOriginally established in 1953, the legendary Xian People's Hotel embraced in a beautiful landscaped garden and located right in the heart of Xian is being completely refurbished into an ultra luxury hotel. Reopened in 2014, Sofitel Legend People's Grand Hotel Xian features Italian restaurant, bars, cigar lounge, spa and state of art facilities. The hotel is only 45 minutes to airport and Terracotta Warriors, and is within walking distance to many famous historical sites. ... more   less 

Additional Information about Sofitel Legend Peoples Grand Hotel Xian

Address: NO. 319 Dong Xin Street, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Price Range: $249 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Peoples Grand Hotel Xian 5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Sofitel Legend Peoples Grand Hotel Xian China/Shaanxi
Hotel Style:
#6 Luxury Hotel in Xi'an
#6 Spa Hotel in Xi'an
#51 Best Value Hotel in Xi'an
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