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Wyndham Grand Xian South

No.208 Cien East Road, Qujiang New Area, Xi'an 710061 China
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Guests1 room, 2 adults, 0 children
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Traveler (743)
Dining (88)
Room & Suite (74)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Wyndham Grand Xian South is situated at the key position of the prestigious tourism site ‘Great Tang All Day Mall’ in Xi'an, just minutes away from Dayan Pagoda, international shopping centers, business pedestrian street and many famous historic heritage sites. Wyndham Grand Xian South is the first luxury hotel under direct management of Wyndham Group in China. Apart from the ideal location, Wyndham Grand Xian South is designed with both contemporary style and traditional Chinese architectural influence. 565 spacious, elegant and comfortable guest rooms and suites. The hotel brings 5-star dining experiences to a high level of creativity, presenting cuisines from around the world, as well as local favorites at the astonishing restaurants and bars. The hotel also provides an elegant setting for hosting high-level meetings and upscale private events. The versatility of our meeting and function rooms makes event planning an enjoyable experience at Wyndham Grand Xian South.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Parking
Free internet
Wifi
Public wifi
Internet
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Butler service
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Smoking rooms available
Housekeeping
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Business
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1,176Reviews29Q+A100Room tips
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Popular mentions
We had a great stay for 3 nights, having been upgraded to a suite - thanks! Charles Wei and Leo Li were so helpful in sorting our trips and transport - thanks guys. The area is just staggering - we have never seen such illumination anywhere in the world, including Houston Riveroaks at Christmas!! Will love coming back with our Grandchildren. Terra Cotta Army is top 5 bucket list - but be patient with the crowds.
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The Grand is a very comfortable and well appointed hotel. The bed was one of the best I have ever slept in. The hotel also has a very nice bar area. Breakfast was excellent. Very few of the staff can speak any English which made communication tricky . Would happily stay again.
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I traveled to Xi'an with my Wife and three sons (15, 18, 21). We had two rooms and all of us were impressed by the lavish accommodations. We tend to eat vegetarian/vegan and when we asked for help finding a good restaurant in the area, Bella and the front desk staff were extremely helpful. The location of the hotel is also excellent. The walking mall next to the hotel was very lively at night. The breakfast buffet is enormous and the offerings were very varied. I have experienced many excellent breakfast buffets in Asia. This on stacks up very favorably. If there was a draw back, it was that the rooms facing the walking mall were subject to the loud goings on on the mall until late in the evening. Overall I highly recommend this hotel, despite being a titanium Marriott Bonvoy traveler.
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Response from WG-Xian, Front Office Manager at Wyndham Grand Xian South
Responded 6 days ago
Dear guest, Thank you for taking the time to comment on your recent stay with us and we are delighted to receive your positive feedback on your experience at Wyndham Grand Xi'an South. We are pleased to hear your positive comments addressed to our Front Desk team, which we are proud to share with them. Your compliments on our associates efforts for going an extra mile are greatly appreciated and I’m sure that your comments will motivate them to go even further. Besides that, thanks for highlighting our best location and satisfying breakfast. Hope to welcome you and your family back at our hotel in the near future. Best regards, Mandy He Wei Front Office Manager
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Very good hotel with extremely friendly staff. Luxurious hotel and everybody was very friendly and helpful. We had a very good (early booking) offer through Expedia and arrived with our two children (12 and 14 years old) with backpacks and were welcomed enthusiastically by Wyndham Staff. We booked a family room (queen size bed with bunkbed for our two children). Sometimes pictures look better than reality but the room was even more spacious than in the pictures. The swimming pool was nice and the breakfast abundant. Location is very convenient (10 minutes walk to subway) in a more quiet part of Xi'an just behind the Grand Tang Mall, which was a pleasant surprise to us. This is a large shopping street lit up even more than Disney's light parade at night. This street also brings you to the Giant Wild Goose Pagoda and the large Joy City Shopping Mall (15 minutes walk, also convenient for restaurants). The biggest plus of this hotel was the very friendly staff. Concierges Charles and Leo were always very friendly and helped us with booking trips to Terracotta Armee. We used a hotel car so we could plan our own time schedule and did not have to go to the usual shops/factories. We got a free car upgrade which was Mercedes Benz van with leather seats and onboard Wifi which was much appreciated by our children! Bella helped us organising a surprise to our daughter who had her 14 years birthday during our stay. She managed to have a "Happy Birthday" message on all in-house CCTV screens which was a big surprise. She also organised a small paper cutting workshop and taught us how to create "good luck" characters from red paper. We really enjoyed our stay in the Wyndham, it is a beautiful hotel and mostly thanks to the friendly staff. Thank you Leo, Charles Bella and all others.
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Response from WG-Xian, Front Office Manager at Wyndham Grand Xian South
Responded 6 days ago
Dear guest, On behalf of the service team at Wyndham Grand Xi'an South, I would like to thank you for sharing your comprehensive and encouraging review on TripAdvisor. We are glad to hear that you enjoyed your room, the facilities and our location, which is in the most famous street near the Big Wild Goose Pagoda. Your nice comment about our service staff motivates us further to and is very much appreciated. Hope to welcome you and your family back at Wyndham Grand Xi'an South in the near future. With my warmest regards, Mandy He Wei Front Office Manager
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Once we arrived at the hotel I was pleased, however please take note the distance was the main train and airport, I was starting to lose the well live at the end of our taxi journey. A large impressive lobby and efficient reception The bedroom was well appointed and decorated. The dining area was large with a wide choice of international dishes. Staff were helpful. Easy access to a shopping street and mall near by. Only downside for me was, for a hotel of this size and quality, the room service menu was shocking, only had about 5 items on, that are delivered in paper bags or boxes, also the music that plays in the reception area is far too loud for background music.
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Response from WG-Xian, Executive Housekeeper at Wyndham Grand Xian South
Responded 1 week ago
Dear guest, Thank you for sharing your experience with us on TripAdvisor following your visit to Wyndham Grand Xi'an South. I would like to offer my apologies for failing to meet your expectations on this occasion. Please kindly let me explain, we offer 2 kinds of room service menu in the guest room, one is the chef recommendation menu for 5 takeaway items only, the other is the standard one with more items. I am most concerned to hear that your comments and kindly rest assured that your feedback has been shared with the related departments for improvement where applicable. We hope your experience with us this time will not prevent you from choosing us again in the future, we look forward to welcoming you back before long and will strive to serve you better. Tracy Zhao Wei Executive Housekeeper
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PRICE RANGE
$99 - $231 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShaanxiXi'an
NUMBER OF ROOMS
565
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