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Mercure Xian on Renmin Square

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552 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Xian on Renmin Square
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Showing 381: English reviews
Jakarta, Indonesia
2 reviews
4 of 5 stars Reviewed May 16, 2016

I had a good 4 night stay at this hotel. Staff was friendly and helpful with giving directions to major attractions; they also spoke English (most people in Xian don't). Location is great!!!. Mercure hotel is located inside the city wall, on a big st close to shopping areas, major streets, city walls and railway station; and with easy access... More 

Helpful?
Thank caecilialenny
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Thank you for staying at Mercure Xi'an on Renmin Square and taking the time to share your experience with us. I'm happy to know that you find the hotel location very convenient; it gives me more pleasure to hear about your recognition to the helpfulness of our staff. Thank you for your recognition. We look forward to welcoming... More 

London, UK
Level Contributor
71 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed May 15, 2016

We booked the advance saver rate of 330yuan per night. For this we got a very comfortable room with a nice bathroom in a modern and very clean hotel. Our bed was slightly hard, perhaps we should have asked for a room with a soft bed, but we had no problems sleeping on it. Our room had all the expected... More 

Helpful?
Thank BelsizeM
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Thank you for staying at Mercure Xi'an on Renmin Square and taking the time to share your experience with us. I'm glad that your recent stay was a pleasant one. Please let us know your need for a softer bed without hesitation during your future stays, we are more than happy to perform personalized preparation for you. We... More 

Masterton, New Zealand
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

Okay hotel but lost in translation when the booking asked for a King bed we ended up again with two singles. Certainly plenty of space but a sewer smell in the bathroom. Cheap and cheerful. Breakfast next door at Sofitel excellent.

Helpful?
Thank Jonathan H
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Thank you for staying at Mercure Xi'an on Renmin Square and taking the time to share your experience with us. Thank you for your recognition on the breakfast. I'm sorry that the room type didn't meet your expectation. I've emphasized with my team again that we will to do as much as we can within the availability to... More 

London
Level Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 14, 2016

The Mecure on Remin Square is a comfortable hotel providing for business and tourist guests. It was very clean and comfortable as you might expect for this type of hotel. We paid around £35 for each night which represents extraordinary value for this grade of hotel. Some staff members spoke excellent English and were good enough to make some phone... More 

Helpful?
2 Thank jonh77
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Thank you for staying at Mercure Xi'an on Renmin Square and taking the time to share your experience with us. I'm glad that you enjoy the convenient location of the hotel, it makes me happier to hear about helpfulness of our staff. Your recognition gives us a lot of encouragement and please accept my sincere appreciation for it.... More 

mexico
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 4, 2016 via mobile

This is my first time on a hotel belonging to the Accor group. I'm fully satisfied. This hotel has a classic style, cozy decoration and staff is very friendly. Is located in a private section with some other hotels of Accor group. Beds are hard, totally Chinese style, but at least pillows are very comfortable. Has no breakfast services, or... More 

Helpful?
Thank spiderman_gfc
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Thank you for staying at Mercure Xi'an on Renmin Square and taking time to share your staying experience with us. I am glad to hear that you have enjoyed our convenient location, products and services. Please do not hesitate to contact us directly for your future stays so that we can prepare in advance according to your preference... More 

Salt Lake City, Utah
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 12, 2016

The rooms are very nice. All amenities are available in the room. The breakfast is good. The service is very personal and friendly. Manager Lola was very Pleasant and helpful. My son's room had strong smoke smell, they changed the room. We had very delicious food at the Chinese restaurant in the complex.

Helpful?
Thank Jay N
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 8, 2016 via mobile

Stayed here once because the Sofitel Xian was fully booked . A big price difference between these two hotels , although they are located with the same large compound . It's located at side lane adjacent to Sofitel . Taxi driver not familiar with actual location , n brought me to Grand Mercure just down the lane . I Waited... More 

Helpful?
Thank I8983PBjohnc
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

Great hotel. Staff can speak English. The restaurant "Churrasco", a Brazilian BBQ, has the best meat we ate until now in China (we are leaving in Beijing for 7 months). The manager Celso is really professional. Great western breakfast. But the restaurant Azur (where the breakfast is served) does not has a 5* restaurant's staff. I.e, They are not able... More 

Helpful?
1 Thank Mariana P
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Mariana P, Thank you for your comments regarding your stay at the Mercure Xian on Renmin Square. We are very pleased to learn that you found the hotel great and enjoyed the meat in Churrasco. We are also sorry that we did not make you a proper espresso. We will arrange the staff to be trained regularly to continuously... More 

Crewe, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 31, 2015

It was our first visit to Xi'an, so we booked our stay at the Mercure. It was a 3 night stay. As it was our first visit, we did not know what was the best option and as we were on a budget, we went ahead with booking at Mercure. The pictures were really nice so we thought why not... More 

Helpful?
Thank Aman S
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Aman S, Thank you for your comments regarding your stay at the Mercure Xian on Renmin Square We are very pleased to learn that you found the room great and the staff friendly and you had a good stay. Once again, thank you for your comments and we look forward to welcoming you back in the future. Sincerely Rudy... More 

Sydney, Australia
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 15, 2015

The hotel is in a sort of closed community with other high end hotels . It is located inside the old city walls and is close to most of the attractions. We walked east to one of the main entrances to the city walls, crossing large open multi-lane roads and walked the length of the city walls returning to the... More 

Helpful?
1 Thank WW_Traveller023
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear WW_Traveller023, Thank you for your comments regarding your stay at the Mercure Xian on Renmin Square. We are very pleased to hear that your stay was a positive one and you found our hotel welcoming and the room comfortable. We look forward to welcoming you back again in the future. Sincerely Rudy Rodas General Manager More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Mercure on Renmin Square Xian is a comfortable, elegantly appointed hotel, featuring 113 rooms, as well as dining and meeting facilities. Located in the grounds of Renmin Square, in the heart of the commercial and government district, the hotel is minutes away from the major shopping centres and cultural sites and is ideal for all travellers. ... more   less 

Additional Information about Mercure Xian on Renmin Square

Address: NO. 319 Dongxin Street, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Price Range: $43 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Xian on Renmin Square 4*
Number of rooms: 103
Reservation Options:
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Also Known As:
Mercure On Renmin Square Xian Hotel Xi`An
Mercure Xi An
Mercure Hotel Xi An
Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#10 Business Hotel in Xi'an
#11 Best Value Hotel in Xi'an
#11 Romantic Hotel in Xi'an
#18 Luxury Hotel in Xi'an
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