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Mercure Xian on Renmin Square

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Traveler (166)
Room & Suite (78)
Pool & Beach (3)
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Overview
  • Excellent29%
  • Very good51%
  • Average16%
  • Poor2%
  • Terrible2%
Travelers talk about
“renmin square”(68 reviews)
“other hotels”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Name/address in local language
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Rooms
Jul 8Jul 9
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1 room, 2 adults, 0 children
Standard Room
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Reviews (636)
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128
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69
14
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All reviewsrenmin squareother hotelsterracotta warriorsgated areaaccor grouprailway stationking sizeovernight train from beijingsame complexminute walktaxi driverspoke englishmuslim streetbreakfast buffetcomfortable hoteldrum towerfacilities
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1 - 5 of 442 reviews
Reviewed 3 days ago via mobile

Worst experience of our lives, since the check in. The receptionists didn’t speak English very well and wanted to charge our credit card for something but couldn’t explain the reason for the charge. We had already paid part of the total amount in advance and...More

Thank Ricardo V
Reviewed 4 days ago

Hotel is located in an area alongside a Sofitel and Grand Mercure. This hotel has no facilities of its own. No bar, no restaurant. Breakfast is at the Sofitel. Breakfast is very good at about £15. You can also use the indoor pool at the...More

Review collected in partnership with Accorhotels.com
Thank CocktailMike
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 3 days ago

Dear CocktailMike Thank you for choosing Mercure Xian on Renmin Square and taking the time to share your experience with us. Glad to know that you've enjoyed your recent stay with us. As what you've shared, guests stay in Mercure will enjoy breakfast and other...More

Reviewed 1 week ago

good hotel, situated in a complex with several Hotels of the Accor Group, staff doesn't speak English very well, but next door is the Sofitel, staff there is fluent in English and they are very helpfulMore

Thank b b
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 1 week ago

Dear b b, Thank you for providing us with the gift of feedback. We are glad to know that you find your recent stay satisfactory in general, and thank you for your recognition, we are encouraged to keep it up and do it even better....More

Reviewed 3 weeks ago

The Mercure is a very comfortable and lovely hotel. Short walk from shops and restaurants. Staff are so obliging nothing is to much trouble. Rooms are spacious with all facilities. Would defiantly stay there on our next visit Great value for moneyMore

Review collected in partnership with Accorhotels.com
Thank sandrac73
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 3 weeks ago

Dear sandrac73, Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially on hotel staff, motivates us...More

Reviewed 3 weeks ago

The entire Renmin Square is fascinating. Worth staying just to check out the whole complex. We stayed at the Mercure - there are other properties at the complex. The room was nice sized and comfortable. The air conditioning worked ok, not great. Bed was soft...More

Thank Jacqueline B
Response from SofitelXian, Guest Experience Manager at Mercure Xian on Renmin SquareResponded 3 weeks ago

Dear Jacqueline B, Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience withus. It gives us great pleasure to know that you've enjoyed your recent stay. Your satisfaction and recognition motivate us greatly to do it...More

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About
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Free Parking
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Details
Price range
$56 - $80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Xi'an
#11 Romantic Hotel in Xi'an
#26 Luxury Hotel in Xi'an
#100 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms
Details
Price range
$56 - $80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Xi'an
#11 Romantic Hotel in Xi'an
#26 Luxury Hotel in Xi'an
#100 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms
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Traveler (166)
Room & Suite (78)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
pappasan49
July 22, 2016|
AnswerShow all 2 answers
Response from RenNYC | Reviewed this property |
I did not use any of these services. At the railroad station, I negotiated a flat rate which was better than taxi. The north station with the high speed trains was a bit of a distance.
0
Votes
ecotravelz
June 26, 2016|
Answer
Response from Mariana P | Reviewed this property |
Sorry my late answer. The package that I bought have the breakfast included. So I don't know.
0
Votes
williamturner2016
May 22, 2016|
Answer
Response from Jonathan H | Reviewed this property |
Phone at the Hotel 00862987928888 Fax 00862987928405
0
Votes
Room Tips
"Stay at another hotel! The Sofitel is next door..."
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"We had room on the second floor that looked out on to the street. It was fine. Some street noise, but not..."
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"Hopefully, the rooms are better above the 2nd floor."
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"Book a bigger room as the standard room is small"
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