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Mercure Xian on Renmin Square

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Mercure Xian on Renmin Square
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556 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Amsterdam, The Netherlands
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights at Mercure in Xian. The Renmin square area is owned by several Accor hotels (sofitel, grand mercure). Guests of Mercure are allowed to make use of breakfast and wellness facilities of sofitel (which is very nice). Mercure rooms are spacious, have good bathrooms; a bit noisy only.

Helpful?
Thank WillemAms
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. I'm glad to hear that you enjoy your recent stay with us. Thank you for your recognition and we will definitely continue to do it even better. We look forward to welcoming you again in the near... More 

Tangerang, Indonesia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel with strategic location, frendly staff, and integrated with sofitel and grand mercure, so we can use all facilities on that hotel. The food is very Good. Happy can stay in Mercure Xi'An

Review collected in partnership with Accorhotels.com

Helpful?
Thank andre0201
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and motivation to hear your satisfaction and recognition to your recent stay. Thank you, and we will definitely continue to do it even better. We look forward to welcoming you again in... More 

Ramat Gan, Israel
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Mercure, the Grand Mercure and the Sofitel share one compound in a central location of Xi An (breakfast are held in the same dinning hall). We stayed in the Mercure, besides a relatively weak air conditioning everything worked spotlessly. The minus: this hotel could have been located in any other city in the globe without noticing the difference.

Helpful?
Thank Inbar_Y
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. I'm sorry to know that the A/C didn't meet your expectation. I've shared your comment with the Engineering team for appropriate actions. Aside from that, I'm glad that you find other aspects of the stay enjoyable. Thank... More 

Picton, New Zealand
Level Contributor
125 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Where to start with this nightmare of a hotel. Seriously straight out of psychosis. To start with, none of the staff would understand a single word of English when you speak to them. Second of all temperatures in Xian in August are always above 40C outside and inside the Mercure rooms above 50C. Seriously! We set the AC to the... More 

Helpful?
Thank JosePablin
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Thank you for sharing your staying experience with us on TripAdvisor and through our guest satisfaction survey. As explained on www.accorplus.com,"As an Accor Plus member, every time you dine with at least one other person at a participating AccorHotel restaurant, your food bill is halved. Here’s how the savings work, based on the number of adults dining and... More 

UK
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed August 19, 2016

Strange place- as per another review-the shower did indeed leak all over the floor, the kettle had to be plugged in under a desk, the bathroom lights were half in and out wardrobe so doors couldn't slide shut fully, the over bed light was on wall where you sat up in bed so it flickered as you leaned against it... More 

Helpful?
Thank RhapsodyAngel
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. Please accept my sincere apology for any inconvenience caused by the room facilities. On the other hand, your recognition to our ambassadors gives us a lot of motivation, thank you. We look forward to welcoming you again... More 

Goulburn and Surrounds, Australia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 11, 2016

I don't usually stay in large chain hotels but I did in this instance & was pleasantly surprised by this hotel. The hotel is inside a walled city block in a group with at the Sofitel, Grand Mercure and the Sofitel Legend Peoples Grand Hotel. It was quiet, comfortable & I had a pleasant stay.

Helpful?
Thank gergmu
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. I'm very glad to hear that you find your recent stay enjoyable, and your recognition motivates us to do it even better. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 3, 2016 via mobile

We actually stayed in the Grand Mercure as they told us the Mercure was full. But it was surprising that our taxi, randomly picked at they airport, dropped us directly at the Grand Mercure, as if he was knowing we would be upgraded... Maybe rooms are better equipped in the Gran Mercure to keep an eye on tourists😜 Whatever, the... More 

Helpful?
Thank Jean-Marc W
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives me great pleasure to hear that you find your recent stay enjoyable. Your recognition motivates us to continue to do it even better. We look forward to welcoming you again in the near future. Yours... More 

Auckland Region, New Zealand
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 29, 2016

We stayed here 2 nights and that was enough. The hotel was well located and the staff accommodating and friendly. The room was smallish and the shower door leaked badly so we had to use towels on the floor. There was no restaurant located in the building so we had to walk to the nearby Sofitel for breakfast.

Helpful?
Thank SuandChris
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. Thank you for your recognition to the friendliness and service of our ambassadors, your recognition encourages us to do it even better, we truly appreciate it. At the same time, please accept my sincere apology for any... More 

Bern, Switzerland
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 10, 2016 via mobile

This hotel, although named by a famous hotel chain from france, does not live up to the mark one is used from a mercure! I always wonder about the management of these hotels, as they should be professional. Still, they put high level tripadvisor reviewers as myself in the probably worst room of the hotel knowing fully well the power... More 

Helpful?
Thank domra
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. At Mercure, our efforts to provide extraordinary guest experience never stops, and thank you for pointing out the areas that we can improve continuously. Yours sincerely, Rudy Rodas General Manager More 

Sydney, Australia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 10, 2016

This hotel is located in a lovely quite square along with several other hotels making it a lovely peaceful place to stay. However, it was well located for the various attractions. The room was lovely and comfortable and had everything one could possibly need. The staff were friendly and helpful and the breakfast was fabulous with an amazing array of... More 

Helpful?
Thank DMThorn
SofitelXian, General Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. I'm glad to hear that you enjoy the convenient location and the beautiful complex, it gives me more pleasure to hear your satisfaction to the products and services. We are greatly motivated by your recognition to do... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Mercure on Renmin Square Xian is a comfortable, elegantly appointed hotel, featuring 113 rooms, as well as dining and meeting facilities. Located in the grounds of Renmin Square, in the heart of the commercial and government district, the hotel is minutes away from the major shopping centres and cultural sites and is ideal for all travellers. ... more   less 

Additional Information about Mercure Xian on Renmin Square

Address: NO. 319 Dongxin Street, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Price Range: $42 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Xian on Renmin Square 4*
Number of rooms: 103
Reservation Options:
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Also Known As:
Mercure On Renmin Square Xian Hotel Xi`An
Mercure Xi An
Mercure Hotel Xi An
Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#10 Business Hotel in Xi'an
#11 Romantic Hotel in Xi'an
#14 Best Value Hotel in Xi'an
#19 Luxury Hotel in Xi'an
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