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Grand Mercure Xian on Renmin Square

Agoda.com$61*
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#10 of 2,550 Hotels in Xi'an
Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
$61*
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$62*
$62*
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Grand Mercure Xian on Renmin Square
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872 Reviews from our TripAdvisor Community

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Showing 607: English reviews
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Melbourne, Australia
Reviewed yesterday NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 683ulrichv
Cheltenham
Reviewed yesterday NEWvia mobile

This hotel is located with other hotels in a secure area. Numerous security staff are notable around the complex, but we had no issues at all during our stay in Xian. The staff were very good, the room was clean and everything we wanted. Breakfast was very good catering for a variety of tastes.Located close to shopping areas, and safe...

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Helpful?
Thank Trevor W
Rotherham, United Kingdom
Reviewed 4 days ago NEW

Lovely clean rooms with large bathroom and comfortable beds. Very good breakfast with plenty of choice - even for a fussy 12 year old. The front desk staff were so friendly and helpful and professional. I would definitely return and would recommend.

Review collected in partnership with Accorhotels.com
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Thank Paula U
Lahore, Pakistan
Reviewed 5 days ago NEWvia mobile

Mercure is in the big complex surrounded by sofitel and the grand mercure. The rooms are small but five star with all the amenities. Great staff and great hotel. If you want tonjust visit the terra cotta warriors the bus goes from the railway station. Try to stay near the railway station. Though its just a 15 min walk but...

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Thank Bilalp
Phuket, Thailand
Reviewed 6 days ago NEWvia mobile

I have stayed at this hotel centrally located for my meetings and walking distance to bell tower, city walls and yong xin fang food street and dong xin food street to enjoy some of Xi'an favorites. The Grand Mercure is located on this historical complex with 3 other hotels managed by Accor so everyone can choose from 4 restaurants and...

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Thank Bondom
Reviewed 1 week ago

below our expectation.if you are looking for quiet rendezvous then good..But we expect somewhere near shopping centres with different grades of things to buy. The staff is neutral and appear inpatient with our questions..you have to read up to help yourself. breakfast is about 3 star standard.bath tap leaking but i did not complain.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Henry T
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Henry T, Thank you for staying at Grand Mercure Xian on Renmin Square and providing us with the gift of feedback. I'm sorry that we didn't bring you an enjoyable stay during your recent visit to Xi'an. 5 minutes walk from the hotel there are several shopping malls, but I do pay high attention to your comments on our...

Reviewed 1 week ago

The staff at this hotel are well trained, but they felt as if they were only just going through the motions. They are polite, but perfunctory. The room was dark with tired décor and a very uncomfortable bed. The breakfast buffet was exceptionally poor, running out of basic items (juice, bacon, etc) half way through service and without refilling properly...

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Helpful?
Thank Sally M
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Sally M, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. We don't serve any sea-horse dish in our restaurants and I'm a bit confused on this comment. As for the turtle soup and abalone, please allow me to clarify that they are bred and not...

San Francisco, CA
Reviewed 2 weeks ago

Xi'an is rapidly becoming a popular destination for tourists and there's no shortage of western hotels ready to accommodate them. Accor's Grand Mercure is a solid choice among them. Just beware of a few quirks before staying here. Overall, this hotel is the western equivalent of a 5-star, full-service hotel. From dark wood accented walls, spacious rooms, and a traditional...

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1Thank APerceptiveTraveler
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear APerceptiveTraveler, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and providing us with the gift of feedback. At Accor, our efforts in striving for excellent guest experience never stop, and it is the encouragement and genuine constructive criticisms like your feedback that make us improve continuously. And please accept my sincere appreciation for writing us...

Melbourne, Australia
Reviewed 2 weeks ago

The hotel is located in a square with very nice surrounds. The gardens are well kept and it is quite pleasant walking around. The service : check in, restaurants, front door are very good. We ate dinner at Churrascho, Brazilian BBQ which was very good. Louis the Chef/Manager is an excellent host and attends to our needs personally. Thank you...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank James H
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear James H, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. What a pleasure to read your feedback! I've shared your comments with my team, and in particular with Louis, and we all feel very motivated. Thank you. We look forward to welcoming you again in...

Cambridge, United Kingdom
Reviewed March 23, 2017

Quite an imposing complex in a quiet setting away from the main road. Our double room was large enough not to feel cramped with a very good well appointed bathroom. No restaurant in the hotel you have to go next door but there is a breakfast room on site with a very good selection of various buffet foods. The Chinese...

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Helpful?
Thank RY46
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear RY46, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. I'm sorry that the dining experience in Le Chinois didn't meet your expectation. We pay high attention to this comment and will follow up accordingly. Aside from that, your recognition to other aspects motivates us to...

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 

Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Price Range: $69 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Xian on Renmin Square 4.5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Expedia, Agoda, Ctrip TA, Hotwire, Orbitz and HotelQuickly so you can book your Grand Mercure Xian on Renmin Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#8 Spa Hotel in Xi'an
#9 Romantic Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#11 Business Hotel in Xi'an
#11 Family Hotel in Xi'an
#19 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travelers have asked, with answers from Grand Mercure Xian on Renmin Square staff and other travelers.
14 questions
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Questions? Get answers from Grand Mercure Xian on Renmin Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor rooms, opposite the front desk, are located along a very busy walking corridor (to the morning breakfast buffet).”
  • Closet
  • Bathroom
  • Sitting Area
  • Desk & TV
  • Beds
APerceptiveTraveler, 2 weeks ago | Read review
“No suggestions”
RY46, Mar 23, 2017 | Read review
“well maintained. nothing to complain. It was perfect ”
Casper1503, Feb 27, 2017 | Read review
“The higher you get, the warmer the rooms get, maybe try to book a room on the second floor.”
michaelgT2828WC, Feb 22, 2017 | Read review
“Make sure you have directions at the ready for the hotel from the airport”
599shellw, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$61* /night
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GrandMercure$62
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Prices are for 1 room, 2 adults
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