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Grand Metropark Hotel Xi'an

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597 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Ireland
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed July 18, 2016 via mobile

This hotel is oldfashioned and is badly in need of refurbishment. The outside, lobby and bedroom weren't appealing to me. Old stained carpets, an electrical socket was hanging out of wall, the bathtub was really small, hairdryer only blow out cold air and very little pressure. Overall, I felt disappointed. If I had a choice, I wouldn't have chosen this... More 

Helpful?
Thank HolidayExperiences12
Mexico City, Mexico
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 13, 2016

Great hotel, the location is not the best, but the service is excellent, we had access to a small buffette as well. It is a good option if you are a westerner, we didn't have any issues, everithung was OK. Not an option if you are on a budget.

Helpful?
Thank Artur1983
Davidsonville, Maryland
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 8, 2016 via mobile

We have stayed in this hotel for a couple of weeks, a few years in a row, and we'll keep coming back. The hotel is in a great location, within the city walls and walking distance to the East and South gates. The hotel is a bit older, but the rooms are clean and well appointed (coffee, water, wifi), the... More 

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Thank Michel W
Edinburgh
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 27, 2016

We stayed here as part of a tour holiday of China.The rooms are in need of a little TLC but very clean. The city walls are a short stroll away. I found the food in this hotel to be good and at least it was hot. The staff seemed pleasant. The roads in Xi'an are a nightmare to cross. We... More 

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Thank patmacEdinburgh
Galway, Ireland
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 25, 2016

Stayed as part of an organised tour. The hotel is walking distance to old city wall, bell tower, drum tower etc. Hotel was dated and in need of uplift. Staff were very helpful. There was no bar in the hotel but drinks were served in the lounge (with additional 15% service charge) - drinks were very expensive and stopped serving... More 

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Thank 123Margaret4711
Sydney
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 11, 2016

Nice hotel in a good location in Xian, walking distance to most tourist, shopping and eating points. Direct bus available to and from the Airport every half hour for RMB25, taxi is around RMB165 and takes roughly the same time. The hotel is showing its age but we are use to this with most Chinese owned hotels. Room was large... More 

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Thank AussieTravelCouple
County Dublin, Ireland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 1, 2016

we stayed in this hotel as part of an escorted tour of china , the staff were friendly and helpful the food was good but the wine was expensive. The bar service closed at 11pm which was not good if you fancied a night cap after a long day sightseeing. I like the décor of the hotel you knew you... More 

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Thank Alan O
Stafford, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 21, 2016

We were upgraded to a suite in the hotel, which was very nice and well appointed with all the facilities you could need. Free wifi available in the room. Hotel is close to the ancient city wall and parks and within walking distance of the the drum/bell towers, would recommend doing a tour of the city by night to experience... More 

Helpful?
Thank OttleyFamily
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 4, 2016 via mobile

I agree with the reviewer who described this hotel as the low point in their escorted tour. The rooms are dirty, the carpet in the rooms and in the dining room were filthy. Not enough towels even for 2 people. No safe. Several in our tour mentioned stopped up sinks or broken shower heads. The dining room was packed with... More 

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2 Thank Boocalligraphy
Guest_Relation_GSC, 前廳部經理 at Grand Metropark Hotel Xi'an, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us... More 

Dungarvan, Ireland
Level Contributor
126 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
3 of 5 stars Reviewed April 1, 2016

We stayed in this hotel as part of an escorted holiday to China so we had no say in the choice. It is true to say that The Grand Metropark was the 'lowlight' of our twelve day trip. If this hotel has already been booked for/by you, then panic not, it is a clean, well-located place to stay. However, if... More 

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Thank MMMH
Guest_Relation_GSC, 前廳部經理 at Grand Metropark Hotel Xi'an, responded to this review

Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Grand Metropark Hotel Xian Located within the historical city walls, in the heart of the shopping and entertainment area, close to the business and government districts. It only takes 10 minutes to the Xi'an Railway Station and about 1 hour to the eighth wonder of the world--Terra Cotta Warriors by car while it is 43 kilometers from the Xi'an Xianyang International Airport. It is also conveniently located close to the Shaanxi Provincial Museum, the Bell Tower and the Big Wild Goose Pagoda.Grand Metropark Hotel Xi'an has 315 guest rooms, several restaurants as well as various conference and recreational facilities offering free WIFI and parking.In a new day, you may jog along the ancient city or enjoy the combination of its fashion and history. At the end of the day, you may take a rest in Oasis Lounge charming of the nature via listening attentively to water flowing and birds twittering, watching aromatic herbs and fishes playing. At this cozy moment the whole day shall be pleasing and colorful. ... more   less 

Additional Information about Grand Metropark Hotel Xi'an

Address: NO. 158 Dongda Street, Xi'an 710001, China
Location: China > Shaanxi > Xi'an
Price Range: $64 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Metropark Hotel Xi'an 4.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Hyatt Regency Xi An
Hyatt Xi An
Grand Metropark Hotel Xi'An China/Shaanxi
Hotel Style:
#17 Spa Hotel in Xi'an
#31 Luxury Hotel in Xi'an
#33 Best Value Hotel in Xi'an
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