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Shangri-La Golden Flower Hotel

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Shangri-La Golden Flower Hotel
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785 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is very old and all the furnishings and rooms need a refurb. Definitely not worth the rates being charged. In our room lockers were dismantled. Overall rooms very shabby. Only thing going for this place is the great location and very courteous staff

Helpful?
1 Thank Asha V
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Asha V, Thanks very much for your feedback. I’m disappointed to read your experience with us. Your comments i have been shared with relevant department heads and we will try to improve on the issue. Thanks again for your valuable sharing and we look forward to exceeding your expectations during your next stay with us. More 

Sydney
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was in a really great spot, close to the subway which had a convenience store. The rooms were very big, not expecting that. The restaurant was very good, breakfast had plenty to choose from. Had dinner in the restaurant the first night as we had just arrived that day. Overall a really good hotel. Would recommend.

Helpful?
Thank brightongirlSydney
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear brightongirlSydney, Thank you very much for choosing Golden Flower Hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Monmouth, Oregon
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The lobby is very nice. The location is right at a subway station. Good food for breakfast.  The service was friendly and courteous.  Bedding was nice. Free apples brought to room the first night. The first room had been smoked in so i told the front desk and the said they would send the maid. I  asked why, the answer... More 

Helpful?
1 Thank mike h
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear mike h, Thanks very much for your feedback. Your comments i have been shared with relevant department heads and we will try to improve on the issue. Thanks again for your valuable sharing and we look forward to exceeding your expectations during your next stay with us. More 

Hong Kong, China
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed July 20, 2016 via mobile

There were some real positives about this hotel - rooms are spacious, comfortable bed and effective wifi. It is located near a train station so getting around the city is cheap and convenient. Staff members such as Jack, the concierge go out of their way to help and some speak excellent English. The gym and pool were very nice. The... More 

Helpful?
2 Thank Whatkatiedid84
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Whatkatiedid84, Thank you very much for choosing Golden Flower Hotel, Xian. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. We pride ourselves in delivering the comfortable stay for our guests and offer a wide range of F&B options in our property to suit every taste. Your feedback on... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2016

Shangri-La Golden Flower Hotel is situated at the center of Xian. Public transportation, including public buses and underground railway, is superb convenient. The hotel staff have an excellent working attitude and give me a feeling at home. The Horizon Club gives me a quiet venue to read and think. I strongly recommend the hotel to you on your next visit... More 

Review collected in partnership with shangri-la.com

Helpful?
2 Thank macm123
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear macm123, Thank you very much for choosing Golden Flower Hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Hong Kong, China
Level Contributor
215 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

Husband and I booked this place as we saw a good rate advertised. Having been to a few other Shangri-La properties, this place is a world away in terms of facilities and service. This is basically a rather tired Chinese hotel that has been bought by Shangri-La. What surprises me is that Shangri-La would not upgrade this place. It really... More 

Helpful?
1 Thank Bitten_by_the_bug_10
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Bitten_by_the_bug_10, Thanks very much for your feedback. I’m disappointed to read your experience with us. Your comments on the hotel issues have been shared with relevant department heads and we will try to improve on the issue. Thanks again for your valuable sharing and we look forward to exceeding your expectations during your next stay with us. More 

Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 5, 2016 via mobile

This Hotel was extremely reasonable for both value of room and restaurant. It is a good place for kids as it has its own little playground and swimming pool. Restaurant was great value and the chef came out to ask about how we wanted something we ordered made as one of the servers obviously let him know we were concerned... More 

Helpful?
2 Thank Philip M
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Philip M, Thank you very much for choosing Golden Flower Hotel, Xian and sharing your stay experience with us. We value your opinion and be pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Ilfracombe, United Kingdom
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed June 24, 2016

Stayed here for two nights R380. Nice big clean bedroom which overlooks a patio of sorts, comfortable bed,also safe and WiFi and several power points available in room,the bathroom lets this hotel down just needs new sealant around the bath otherwise shower and bath o.k.,On the same level is a fair size swimming pool.There is a large reception area,the staff... More 

Helpful?
1 Thank ling1931
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear ling1931, Thank you very much for choosing Golden Flower Hotel, Xian and sharing your stay experience with us. We hope we will be the first choice for your next stay in Xian. More 

melbourne
Level Contributor
96 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed June 22, 2016

My spouse and I stayed for 2 nights as part of an SNA tour. The hotel was spacious and comfortable and good for Chinese standards. The 89 RMB buffet dinner was exceptional value. Location good for nearby shops and subway station. Wifi worked well in room.

Helpful?
Thank ochlophobic
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear ochlophobic, Thank you very much for choosing Golden Flower Hotel, Xian and sharing your stay experience with us. We hope we will be the first choice for your next stay in Xian. More 

Melbourne
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 19, 2016

This was the first hotel we stayed in on our recent tour of China. So the fact that people actually smoked in the hotel came as surprise our room luckily was smoke free, spacious, comfy and clean. After 3 weeks in China this was definitely one of the better hotels we stayed at. Breakfast was provided as part of our... More 

Helpful?
2 Thank LesleyMelbourne
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear LesleyMelbourne, Thank you very much for choosing Golden Flower Hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation

Additional Information about Shangri-La Golden Flower Hotel

Address: NO. 8 Changle West Rd, Xi'an 710032, China
Location: China > Shaanxi > Xi'an
Price Range: $59 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shangri-La Golden Flower Hotel 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Shangri-La Hotels and Resorts, Hotwire, Hotels.com, Agoda, HotelTravel.com, Odigeo, Priceline and Travelocity so you can book your Shangri-La Golden Flower Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La Golden Flower Hotel China/Shaanxi
Hotel Style:
#13 Romantic Hotel in Xi'an
#13 Business Hotel in Xi'an
#14 Luxury Hotel in Xi'an
#25 Best Value Hotel in Xi'an
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