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Sheraton Xi'an Hotel

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752 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Sydney, Australia
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here and enjoyed our stay immensely. It's a very nice and well appointed hotel. Bed comfy as. Great buffet breakfast that spoils you for choice. The service is excellent. Room was beautiful. It has an ATM that takes international cards.

Helpful?
Thank ozros
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Wakefield, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Generally a decent hotel but a couple of points for improvement. Room was dark even with all lights on giving it a gloomy appearance and feel. Decor generally in hotel could do with livening up. Bar staff mean well i am sure but someone needs to tell them to stop watching you like a hawk when having a drink and,... More 

Helpful?
Thank Mark J
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guests First of all, we want to thank you for choosing Sheraton Xian Hotel to be your staying place when you visiting the city and taking the time to share your experience on your recent stay, and it is indeed regrettable that you departed with the hotel not having met your expectations. Our hotel management team and related department... More 

Hampton, Georgia
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed July 11, 2016

Fast elevators, fantastic breakfast buffet, comfortable room (With the best air conditioning of any hotel we stayed in China). There is a small issue with smoking floors; the definition seems to be a bit.. flexible? Our floor, we were told, was changed to nonsmoking the previous month; however the smoke smells, and the ashtrays in the rooms cast doubt on... More 

Helpful?
1 Thank KaraRogers
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Pittsburgh, Pennsylvania
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 8, 2016

We found that, in general, hotels in China are rated 1 star higher than what we are used to hotel ratings in the US. This was rated 5 stars ... it's like a regular chain hotel (Sheraton, Marriott, etc.) in the US. Very nice breakfast - western and Chinese - I particularly liked the cooked to order congee where I... More 

Helpful?
Thank David0514
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Markham, Ontario, Canada
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 28, 2016

The hotel was at a good location. The breakfast was really good with a whole array of dishes to pick from. The concierge staff were courteous. The room was spacious with a comfortable king-size bed and clean linen.

Helpful?
Thank MarinoDA
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Anchorage
Level Contributor
133 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed June 20, 2016

My husband, daughter and I stayed in this hotel as part of a tour of China we were on. This was one of the better hotels we stayed in on the tour but it did not come without a few issues. First let's focus on the good: 1) comfortable rooms and bed 2) good breakfast buffet with lots of western... More 

Helpful?
2 Thank akgirl51997
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel.Thank you for taking your time to let us know of the bad experience you encountered during your stay here and we appreciate your valuable feedback about our shortcoming. We are truly disappointed to find out of your bad experience and the inconvenience caused to you during your stay here. We offer our sincere... More 

Metro Manila, Philippines
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 18, 2016

The hotel is good but far from city centre (malls and tourist destinations). Take note of the following when booking: 1. Not that near tourist destinations, only near place is Fengqing park about 1.5 km 2. They got good bed and bath tub 3. Breakfast buffet is good, a lot of selection 4. Near restaurants just few walks away 5.... More 

Helpful?
Thank jap1990
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Hobart, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 13, 2016

This hotel was very accommodating with most things available except decent Wi Fi. Breakfast was great, the rooms large and well fitted out with most amenities. Outside the city so need transport to get to most places of interest. Was on a tour bus so no problem for me , otherwise Tuk Tuks are available. Would stay there again, friendly... More 

Helpful?
Thank JohnB135SBR
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Victoria, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2016 via mobile

I have only stayed in this hotel for 2 nights. It was just a short weekend getaway with my family of three. The hotel was not close to the city or to the Metro, so I was taxing all the time. It's about 15 mins ride from the city center. If you are looking for a quiet getaway, this could... More 

Helpful?
Thank GueatLove
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

1 review
5 of 5 stars Reviewed May 22, 2016

Breakfast was good. I can eat only a limited number of things due to dietary restrictions but I found enough choice. I got a good price through Agoda. Service was excellent. Location was not ideal but okay.

Helpful?
Thank Rashid A
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Sheraton Xi'an Hotel

Address: NO. 262 Fenghao East Rd, Xi'an 710077, China
Location: China > Shaanxi > Xi'an
Price Range: $92 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Xi'an Hotel 4*
Number of rooms: 365
Reservation Options:
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Also Known As:
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Hotel Style:
#10 Family Hotel in Xi'an
#12 Spa Hotel in Xi'an
#20 Luxury Hotel in Xi'an
#40 Best Value Hotel in Xi'an
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