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    Sheraton Xi'an Hotel

    No.262 Fenghao East Road, Lianhu District, Xi'an 710077, China
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    12/3/2017 12/4/2017
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    Savings alert: 12% below average rate

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    Traveler (285)
    Room & Suite (74)
    Dining (20)
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    #390 of 2,653 hotels in Xi'an
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    Home Inn (Xi'an Xishaomen)
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    Taoyuan Plaza
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    #723 of 2,653 hotels in Xi'an
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    Overview
    • Excellent29%
    • Very good51%
    • Average17%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “nice hotel” (15 reviews)
    “star hotel” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (823)
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    1 - 5 of 271 reviews

    Reviewed 3 days ago

    The staff of the hotel was very helpful, although the language difference was a problem at times. I had the hotel send a car to pick us up at the airport. We were upgraded to a suite because of platinum status, but it was not...More

    Thank timesharetraveler11
    Response from SheratonXian, Online Distribution Executive at Sheraton Xi'an HotelResponded 2 days ago

    Dear Guest, Thank you for your comment and your feedback is very important to us. It is our honor to service you. I had dealt your concerns with our related departments and managers, the action for improving it had been taken. We had over 20...More

    Reviewed 1 week ago via mobile

    We stayed only 2 nights on a tour but were happy with the cleanliness, size and amenities of our room. Apart from the room smelling like smoke which I understand the hotel is trying to address it was comfortable. Breakfast had a good selection of...More

    Thank AAtina
    Response from SheratonXian, Online Distribution Executive at Sheraton Xi'an HotelResponded 5 days ago

    Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a...More

    Reviewed 2 weeks ago via mobile

    From entering to leaving the hotel it was a fabulous experience and most friendly and polite staff. Respected as a platinum member, room upgraded to executive floor. Executive Lounge is spacious with great view of the great pagoda. Evening happy hour is 6 to 8pm...More

    Thank BritinChina1963
    Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 2 weeks ago

    Dear all, Thank you for taking time and writing this review. We look forward to welcome you again. Have a nice trip! Best regards, Management Team

    Reviewed 4 weeks ago via mobile

    Stayed for three nights at this hotel and were treated personally, professionally and very friendly. The room has a special style which you either like or don't. Ideally located near the wild goose pagode.More

    Thank pilot1953
    Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 4 weeks ago

    Dear guest, Thank you for choosing our hotel and taking time to write this review with positive comments. Yes, as what you said, our hotel is not far away from the wild goose pogoda, and also we are closer to the Bell Tower~ Welcome to...More

    Reviewed October 16, 2017

    We recently stayed here for 2 nights on a visit to China. It was very clean and the hotel was more than sufficient for our family of 4. These are "china" size beds. We had a room that had 2 full size beds, but they...More

    Thank mavwu
    Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 4 weeks ago

    Dear guest, Thank you for taking time and writing this review for us. I apologize that you and your family did not have a good living experience at our hotel. I strongly recommend that you can book 2 rooms for 4 persons, as gennerally speaking,...More

    Silk Road Hotel
    1 review
    #390 of 2,653 hotels in Xi&#39;an
    0.07 mi
     
    Home Inn (Xi'an Xishaomen)
    42 reviews
    #296 of 2,653 hotels in Xi&#39;an
    0.1 mi
     
    Qinying Hostel
    1 review
    #1,005 of 2,653 hotels in Xi&#39;an
    0.2 mi
     
    Taoyuan Plaza
    10 reviews
    #723 of 2,653 hotels in Xi&#39;an
    0.2 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Indoor pool
    Details
    • Price range
    • $75 - $110 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Xi'an
    • #13 Spa Hotel in Xi'an
    • #18 Luxury Hotel in Xi'an
    • #43 Best Value Hotel in Xi'an
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 365
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Booking.com, Hotels.com, Hotwire, getaroom.com, HotelQuickly, Cancelon, Travelocity and TripOnline SA so you can book your Sheraton Xi'an Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shaanxi >
    • Xi'an
    • Also Known As
    • Sheraton Xi'An Hotel China/Shaanxi ,
    • Xi An Sheraton
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    Traveler (285)
    Room & Suite (74)
    Dining (20)
    Pool & Beach (6)
    Hotel & Grounds (260)
    Bathroom (14)
    Business Center & Event Rooms (7)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Home Inn (Xi'an Xishaomen)
    42 reviews
    .15 miles away
     
    Taoyuan Plaza
    10 reviews
    .20 miles away
     
    Qinying Hostel
    1 review
    .19 miles away
     
    Silk Road Hotel
    1 review
    .07 miles away
     
    Nearby Restaurants
    XiAn FanZhuang (FengDeng Road)
    4 reviews
    .05 miles away
    XiAn MeiShi FuHe Restaurant
    1 review
    .05 miles away
    Tang Yan Restaurant (Feng Hao East Road)
    1 review
    .12 miles away
    RenRen Ju (TaoYuan Middle Road)
    1 review
    .21 miles away
    Nearby Attractions
    Tianshuijing Catholic Church
    35 reviews
    2.10 miles away
    Guangren Temple
    34 reviews
    1.94 miles away
    Qingfeng Park
    10 reviews
    1.06 miles away
    Hanguanmen Site Museum of Xi'an Tang City Wall
    11 reviews
    2.02 miles away
    Ask a question
    Questions & Answers
    Lavanyac8
    February 20, 2017|
    AnswerShow all 3 answers
    Response from SheratonXian | Property representative |
    Dear Guest We have the kettles in the room, but we didn't have the microwaves in the room. Thank you and best regards Belinda
    0
    Votes
    Room Tips
    "Ask for updated room"
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    "I do not know?"
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    "Rooms high up supplies a view"
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    "Make sure you have air conditioning in running order."
    Read review
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