It's very good value for money. Very clean, professional staff and a comfortable bed. Wifi works well as does the air conditioning. Pleanty of restaraunts close by as is a large shopping mall. I'll stay here again.
1 - 5 of 264 reviews
The hotel was great. Very clean . The staf was very helpful and very friendly. Their breakgfast was great - Western, Chinese, japanese and Korean. Everything was great. No complaints or problems. Would visit again.
Dear guest, Thank you for taking time and wrtiting this review, and thank you for all you compliments on our associates and food. We look forward to seeing you again in Xian. Have a nice trip!
Wonderful place in central location. The open area next to the hotel was nice for the vending wall. Quite many options to dine in the neighbourhood. Service was very good and so was the property. Chinese food I tried here was different than what you...More
Dear Guest, Thank you for your positive comments on hotel location, service and food. As what you said, Shaanxi Cuisine is special and tasty, including Chinese Hamburger, Handmade noodles...which are provided in our Chinese Restaurant. We sincerely invite you to have a try during your...More
I checked into the hotel and noticed first that my key cards did not work. After dragging my four bags back to the front desk, I was informed that the lock on the door was defective and the hotel staff had to let me in...More
Dear Guest, Thank you for taking time and writing this review. I'm so sorry that you didn't have a satisfied living experience at our hotel. For problems you mentioned, I have shared with hotel management team and related departments. I will continue to upgrade facilities,...More
If you ever visit Xi'an city, I suggest you stay the hotel of Sheraton Xi'an. It is situated outside of the North City Gate of Xi'an. The location is very nice, not too close to the downtown of the city, and not too far away...More
Dear guest, Thank you for taking time and writing this review. Xi'an is a nice city for traveling and exploring, especially on food. We look forward to your next visit. All the best. Best regards, Management Team