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The Westin Xian

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Traveler (739)
Room & Suite (190)
Dining (60)
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Overview
  • Excellent69%
  • Very good22%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
“heavenly bed”(15 reviews)
“seasonal tastes”(11 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (843)
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618 results
Traveler rating
407
144
51
12
4
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LanguageEnglish
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407
144
51
12
4
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All reviewswild goose pagodaheavenly bedseasonal tastesmuseum downstairsthe executive loungespg platinum memberjapanese restaurantbig pagodahotel guestsrooms are bigfifth floorshopping mallthe general managerexcellent hotelconcierge staffhot potterracotta warriors
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1 - 5 of 618 reviews
Reviewed 4 days ago via mobile

I stayed in this property several times this year for my business trip. The hotel is full of Chinese culture elements and the Wild Goose Pagoda is right opposite to the hotel. The Tang Dynasty culture Street always recall you the great history of this...More

Thank JacobyWu
Response from TheWestinXian, Manager at The Westin XianResponded 3 days ago

Dear JacobyWu, Thank you for staying with us at The Westin Xian and we truly appreciate your comments concerning our service. We are very excited to know that you have enjoyed our location and Executive Club Lounge and will be sure to cascade your comments...More

Reviewed 4 days ago via mobile

No hotel in the city has a better infrastructure than this one. I was very satisfied with the hospitality of the hotel's interior facilities and staff. I especially appreciate Kitty Yan. I strongly recommend to have her at the West in Xi'an for travellers to...More

Thank 민제 송
Response from TheWestinXian, Manager at The Westin XianResponded 3 days ago

Dear 민제 송, Thank you for selecting The Westin Xian for your stay. We are happy to hear that you had an enjoyable stay. Thanks for your speaking highly on Kitty. If you were able to come back to Xian in the near future definitely...More

Reviewed 1 week ago

Good location to reach any place in Xi'an and Good service to make guests comfortable! During my stays in this hotel for 3 weeks I had a good service from them I could see their attitude trying to be professional all the time. And I...More

Thank gkska99
Response from TheWestinXian, Manager at The Westin XianResponded 1 week ago

Dear gkska99, Thank you for selecting The Westin Xian for your recent trip in Xi'an.We are glad to hear that you had a enjoyable stay with us. Thanks for your comments on our location and service. We will also cascade your comments to Stacey, Sole,...More

Reviewed 1 week ago via mobile

This was the first time i have been to Xi'an and had a wonderful moment at the westin Xi' an. This trip to Xi' an was fantastic, especially thanks to Anna Lee, the Korean employee. I haven't imagine I could have any help in Korean...More

Thank woaini1015
Response from TheWestinXian, Manager at The Westin XianResponded 1 week ago

Dear woaini1015, Thank you for staying with us at The Westin Xian and we truly appreciate your comments. We are very excited to know that you have enjoyed our facilities and service and will be sure to cascade your comments through to our team members,...More

Reviewed 1 week ago

I was looking forward to stay in this hotel but was disappointed. The room size is spacious but the decoration is very old and dated. The "curtain" is wooden sliding door and is very very heavy. The doors of the wardrobe is like in the...More

Thank suikingcarolinem
Response from TheWestinXian, Manager at The Westin XianResponded 1 week ago

Dear suikingcarolinem, Thank you for selecting The Westin Xian for your recent visit to the ancient city. It's really appreciated that you shared your experience with us. We are sorry to hear that you didn't enjoy this time. What you mentioned in your comments, it's...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$125 - $236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Xi'an
#1 Family Hotel in Xi'an
#4 Romantic Hotel in Xi'an
#7 Spa Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#150 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$125 - $236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Xi'an
#1 Family Hotel in Xi'an
#4 Romantic Hotel in Xi'an
#7 Spa Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#150 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (739)
Room & Suite (190)
Dining (60)
Pool & Beach (4)
Business Center & Event Rooms (19)
Family and Play Areas (3)
Questions & Answers
Ask a question
yvonnelee12
November 22, 2017|
Answer
Response from Seeseej | Reviewed this property |
Possible for 2 to a bed. There is also a small sofa but not spacious enough to sleep on.
0
Votes
993cecis
November 21, 2017|
AnswerShow all 4 answers
Response from DrDaveMaui | Reviewed this property |
Very quiet. Soundproof windows. Not much traffic at night.
1
Vote
LAXAV8TR
March 11, 2017|
AnswerShow all 6 answers
Response from TheWestinXian | Property representative |
Dear LAXAV8TR, Thanks for your request. You may visit our hotel website, you may find the pictures of Westin Wort out under the section: Services & Amenities. In addition, you may find the pictures of Workout room under... More
0
Votes
Room Tips
"Rooms on the south side have good views."
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"must look at photo of interior and may be when it was last renovated."
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"best location, best breakfast buffet"
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"If you are looking for a quiet room, ask for one overlooking the courtyard."
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